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Standard Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€79* Per night/room 17 Jun - 18 Jun

Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Comfort Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room (Queensize)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room (Queensize)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

With your stay at Hotel Alster, you're connected to the convention centre and just a quick walk from Hamburger Kunsthalle. You'll find features such as free breakfast and free WiFi in public areas.

  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, multilingual staff and a lift
  • Just a 3-minute drive from Hamburg City Hall and a few minutes from Miniatur Wunderland
  • Dogs welcome for a fee

Hotel Alster ratings based on 32 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Alster

Everyone (18) Couples (6)
4 out of 5
Für eine Städtereise ideal da sehr gute zug und u Bahn Verbindungen in der nähe. Die Zimmer sind klein aber genügen. wennd heisst werden täglich geputzt werden nur die tüchli und der güsel ersetzt . gesaugt wurde die ganze Woche nie.👈 Das Zmorgen buffet hat für jeden was gutes.👍Ich würde jedoch jederzeit wieder dieses Hotel für eine Städtereise wählen. Günstig-Paktisch-Gut

Posted by on 20 Apr 2024

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4 out of 5
Komme wider!

Posted by on 21 Jan 2024

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4 out of 5

Posted by on 17 Jun 2022

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3 out of 5
Das Preis-Leistungsverhältnis ist grenzwärtig. Das Einzelzimmer war sehr klein, aber teuer. Das Frühstück während der Corona-Zeit war alles abgepackt, nebst Äpfeln und Birnen (einzeln in Frischhaltefolie gepackt), Joghurt und gekochten Eiern sehr ungesund und süss (z.B. süsse Riegel, süsse Waffeln und Kuchenstücke). Die Hotel-Angestellten waren unterschiedlich freundlich. Der Gesamteindruck ist ok, allerdings würde ich ein anderes Mal nicht mehr dort unterkommen und während Corona bestimmt ohne Frühstück buchen.

Posted by , from Schweiz on 5 Oct 2020

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4 out of 5

Posted by on 8 Aug 2020

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3 out of 5

Posted by on 9 Mar 2020

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4 out of 5

Posted by on 3 Jan 2020

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4 out of 5

Posted by on 24 Oct 2019

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4 out of 5
Schön Großes Mehrbettzimmer, mit Holzbälken, schönes Ambiente.

Posted by on 20 Sep 2019

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4 out of 5

Posted by on 19 May 2019

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Property Features

Free breakfast is served daily. WiFi is free in public spaces. A vending machine, multilingual staff, and a front desk safe are also featured at the business-friendly Hotel Alster. This 3-star Hamburg hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hamburg (ZMB-Hamburg Central Train Station) (0.4 km / 0.2 mi)
  • Metro station: North Central U-Bahn (0.6 km / 0.3 mi)

Room Amenities

Hotel Alster offers 35 accommodations with a safe and a hairdryer. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include a shower. This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Guests are served a free buffet breakfast daily from 6:30 AM to 11:30 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 7.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novum Alster
  • Novum Alster Hamburg
  • Novum Hotel Alster
  • Novum Hotel Alster Hamburg
  • Aachener Hof Hamburg
  • Hotel Alster Hotel
  • Novum Hotel Alster
  • Hotel Alster Hamburg
  • Hotel Alster Hotel Hamburg

You should know

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.