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Basic Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Comfort Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Economy Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Basic Single Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Novum Hotel Holstenwall Hamburg Neustadt. During your stay, you'll be connected to the convention centre and just a quick walk from Reeperbahn. Free WiFi in public areas and a bar are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Guests speak favourably about the breakfast and the helpful staff
  • Within a 10-minute walk of Reeperbahn and St. Pauli Piers
  • Dogs welcome for a fee

Novum Hotel Holstenwall Hamburg Neustadt ratings based on 40 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novum Hotel Holstenwall Hamburg Neustadt

Everyone (24) Couples (6) Family (3)
3 out of 5
Leider sind die Zimmer noch mit teilweise verschmutztem Teppich, so roch es dann auch! Das Personal wer sehr freundlich. Man sollte die Zimmer renovieren,dann wäre dieses Hotel eine Perle!

Posted by on 20 Oct 2023

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5 out of 5
Sehr gutes Preis-Leistungsverhältnis

Posted by on 5 May 2023

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4 out of 5
alles i.O

Posted by on 30 Mar 2023

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4 out of 5
Sehr ruhige Zimmer. Gute Lage.

Posted by on 27 Sep 2022

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4 out of 5
Tolle Lage, eifaches Hotel !

Posted by on 13 Aug 2022

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5 out of 5
Mit U-Bahn und zu Fuss alles erreichbar.

Posted by , from Kloten on 23 Jun 2022

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4 out of 5

Posted by on 24 Feb 2022

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4 out of 5
Die Lage ist sehr gut. Alles ist zu Fuß erreichbar.

Posted by on 26 Jan 2020

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5 out of 5
Die Inneneinrichtung ist ansprechend und alles hat schnell und unkompliziert funktioniert.

Posted by on 26 Nov 2019

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4 out of 5
Grosses Badezimmer😀 saubere zimmer gutes Frühstücksbuffet. Nur die Brotauswahl dürfte grösser sein.

Posted by on 24 Nov 2019

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About the Novum Hotel Holstenwall Hamburg Neustadt

Location Holstenwall 19, Hamburg, HH 20355

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Tour or ticket assistance, vending machine, and multilingual staff are also featured at the business-friendly Novum Hotel Holstenwall Hamburg Neustadt. This Hamburg hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Michaeliskirche Hamburg Station (0.5 km / 0.3 mi)
  • Metro station: St. Pauli U-Bahn (0.4 km / 0.2 mi)

Room Amenities

Novum Hotel Holstenwall Hamburg Neustadt offers 67 accommodations with a safe and free newspapers. This individually furnished accommodation includes desks. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Hamburg hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Satellite channels
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Guests are served a free buffet breakfast daily.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Staffed front desk
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 8.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hamburg Novum Hotel Holstenwall
  • Holstenwall Hamburg
  • Holstenwall Novum Hotel Hamburg
  • Novum Holstenwall Hamburg Neustadt
  • Novum Holstenwall Neustadt
  • Novum Hotel Hamburg Holstenwall
  • Novum Hotel Holstenwall
  • Novum Hotel Holstenwall Hamburg
  • Novum Hotel Holstenwall Hamburg Neustadt
  • Novum Hotel Holstenwall Neustadt
  • Select Hotel Hamburg
  • Novum Hotel Holstenwall Hamburg Neustadt Hotel
  • Novum Hotel Holstenwall Hamburg Neustadt Hamburg
  • Novum Hotel Holstenwall Hamburg Neustadt Hotel Hamburg

You should know

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.