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Hotel Description

Novum Hotel Holstenwall Hamburg Neustadt's good location gets good marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Reeperbahn. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge). This hotel has 67 rooms over 5 floors. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer flat-screen TVs, free toiletries and desks
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front-desk safe and multilingual staff
  • Guests praise the quiet and central location
  • Just a 4-minute walk from Reeperbahn and 6 minutes on foot from St. Michaelis Church

Triple Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Comfort Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Comfort Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Standard Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Economy Single Room, 1 Single Bed

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Basic Single Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Novum Hotel Holstenwall Hamburg Neustadt ratings based on 46 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Novum Hotel Holstenwall Hamburg Neustadt

Everyone (31) Couples (6)
4 out of 5
Die Lage ist sehr gut. Alles ist zu Fuß erreichbar.

Posted by on 26 Jan 2020

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5 out of 5
Die Inneneinrichtung ist ansprechend und alles hat schnell und unkompliziert funktioniert.

Posted by on 26 Nov 2019

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4 out of 5
Grosses Badezimmer😀 saubere zimmer gutes Frühstücksbuffet. Nur die Brotauswahl dürfte grösser sein.

Posted by on 24 Nov 2019

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3 out of 5
Die Lage von dem Hotel war sehr gut man konnte alles zu Fuß erreichen von den Sehenswürdigkeiten. Nur die Zimmer sehen auf den Bilder größer aus als Sie sind . Und der Aufzug war in einem desolaten Zustand. Das Frühstück war aber gut. Und es gab keine Parkplätze vor dem Haus oder in der Nähe. Mann musste in einem öffentlichen kostspieliges Parkhaus.

Posted by on 6 Nov 2019

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4 out of 5

Posted by on 30 Oct 2019

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3 out of 5
Super war, dass das Hotelzimmer ganz ruhig gewesen ist, trotz dem vielen Verkehr vor dem Hotel. Schlecht war hingegend die Dusche, erneuern wäre nicht schlecht. Es ziemlich verlottert.

Posted by on 11 Oct 2019

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4 out of 5
Gute lage und nah an der reperbahn! zimmer sind in ordnung.

Posted by on 7 Oct 2019

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4 out of 5
Rezeption immer wieder unbesetzt. Der Wasserdruck ist so schwach, dass man die Haare minutenlang ausspülen muss.

Posted by on 29 Sep 2019

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3 out of 5
Altes Mini-Bad (ca.2 qm) mit Silberfischchen. Zimmer klein aber ausreichend, könnte sauberer sein

Posted by on 11 Aug 2019

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4 out of 5
Einwandfreie Lage, Reeperbahn, Landungsbrücken... und trotzdem sehr ruhig. Gleich beim Michel.

Posted by , from Zur Zeit in Norwegen on 19 Jul 2019

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About the Novum Hotel Holstenwall Hamburg Neustadt

Location Holstenwall 19, Hamburg, HH 20355

Property Features

Novum Hotel Holstenwall Hamburg Neustadt offers its guests tour or ticket assistance, multilingual staff, and complimentary newspapers in the lobby. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Novum Hotel Holstenwall Hamburg Neustadt also features a safe deposit box at the front desk, a television in common area, and a lift. This Hamburg hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 5 levels
  • Bar or lounge
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Hamburg (HAM) (11.3 km / 7 mi)
  • Train station: Sternschanze Station (2.2 km / 1.4 mi)
  • Metro station: St. Pauli U-Bahn (0.4 km / 0.2 mi)

Room Amenities

Novum Hotel Holstenwall Hamburg Neustadt offers 67 forms of accommodation with a safe and free newspapers. This individually furnished accommodation includes desks. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Hamburg hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Satellite channels
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.The property affirms that it adheres to the guide to reopening holiday rentals (DTV & DFV - Germany) sanitisation guidelines.

  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 8.90 for adults and EUR 4.95 for children (approximately)
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hamburg Novum Hotel Holstenwall
  • Holstenwall Hamburg
  • Holstenwall Novum Hotel Hamburg
  • Novum Holstenwall Hamburg Neustadt
  • Novum Holstenwall Neustadt
  • Novum Hotel Hamburg Holstenwall
  • Novum Hotel Holstenwall
  • Novum Hotel Holstenwall Hamburg
  • Novum Hotel Holstenwall Hamburg Neustadt
  • Novum Hotel Holstenwall Neustadt
  • Select Hotel Hamburg
  • Novum Hotel Holstenwall Hamburg Neustadt Hotel
  • Novum Hotel Holstenwall Hamburg Neustadt Hamburg
  • Novum Hotel Holstenwall Hamburg Neustadt Hotel Hamburg
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