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4.4 out of 5

"I really liked this hotel - staff were helpful, the room size was generous and it was centrally located. " More

By a verified traveller on Sun 25 Jun 2017

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Hotel Description

Our customers tell us they can't get enough of Park Hyatt Hamburg's great location. During your stay, you're just a quick walk from Moenckebergstrasse. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. Built in 1998, this 5-star hotel has 252 rooms over 8 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with MP3 docking stations, separate sitting areas and 24-hour room service
  • Free WiFi and wired Internet
  • Enjoy regional cuisine while dining at Apples Restaurant and Bar
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to massages, reflexology or aromatherapy at Club Olympus
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests really like the accommodation for the spaciousness and overall comfort
  • Steps from Moenckebergstrasse and 9 minutes on foot from Hamburg City Hall
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€200* Per night/room 7 Mar - 8 Mar

Junior Suite, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Park Hyatt Hamburg ratings based on 27 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Park Hyatt Hamburg

Everyone (16) Couples (3) Business (1) Family (2) Friends (2)
1 out of 5
no good at all. it is more 3 star. so you need more

Posted by on 18 Aug 2018

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5 out of 5

Great hotel in city centre

I really liked this hotel - staff were helpful, the room size was generous and it was centrally located.

Posted by , from UK on 25 Jun 2017

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5 out of 5
War alles bestens. Lage, Sauberkeit und das geräumige Zimmer. Zu Fuss schnell überall und die nächste U-Bahn Station ein paar Meter vom Hotel entfernt.

Posted by on 6 Jan 2020

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Comment from Hotel Management

20 Jan 2020 by S. Oberhack - Guest Experience Manager

Sehr geehrter ebookers Nutzer, vielen Dank für Ihre positive Bewertung. Es freut mich sehr zu lesen, dass Sie eine schöne Zeit bei uns in der Hansestadt verbringen konnten und Ihnen besonders unsere zentrale Lage und unsere geräumigen Zimmer gut in Erinnerung geblieben sind. Ich hoffe, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen S. Oberhack - Guest Experience Manager

4 out of 5
Super Lage sehr guter Service. Schöne grosse Zimmer aber leider alte Fenster deshalb ist die Strasse gut hörbar

Posted by on 22 Dec 2019

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Comment from Hotel Management

28 Dec 2019 by S. Oberhack - Guest Experience Manager

Sehr geehrter ebookers Nutzer, vielen Dank für Ihre positive Bewertung. Es ist schön zu wissen, dass Ihnen unsere zentrale Lage und unser Service gut gefallen hat. Wir würden uns freuen, Sie schon bald wieder bei uns in der Hansestadt begrüßen zu dürfen. Mit herzlichen Grüßen S. Oberhack - Guest Experience Manager

5 out of 5
Gute Erreichbarkeit, angenehme Atmosphäre, Bus direkt vor der Haustüre, Lage, Ruhe, grosses, sauberes Zimmer

Posted by on 14 Dec 2019

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Comment from Hotel Management

18 Dec 2019 by Stine Oberhack - Guest Experience Manager

Sehr geehrter ebookers Nutzer, vielen Dank für Ihre positive Bewertung. Es ist schön zu wissen, dass Ihnen unsere zentrale Lage gut gefallen hat. Wir würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Stine Oberhack - Guest Experience Manager

5 out of 5

Posted by on 12 Nov 2019

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Comment from Hotel Management

22 Nov 2019 by Anne Weiffen - Executive Office

Dear ebookers-user, Thank you very much for your positive rating of the Park Hyatt Hamburg. We are happy that you had a good time at our hotel and hope to welcome you back soon. Best regards, Anne Weiffen Executive Office

5 out of 5
Sehr grosszügige Zimmer Leider ohne Frühstück, diese kann man für überteuerte Preise hinzubuchen.

Posted by on 19 Oct 2019

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4 out of 5

Posted by on 18 Oct 2019

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Comment from Hotel Management

5 Nov 2019 by Anne Weiffen - Executive Office

Dear ebookers User, Thank you so much for sharing your feedback about your recent stay at Park Hyatt Hamburg. It is a pleasure to read that you had a good time in our hotel and we would be more than happy to have you back as our guest in the near future. Anne Weiffen Executive Office

4 out of 5
Das Hotel ist ideal gelegen, nähe des Hauptbahnhofes und S-Bahnen.

Posted by on 10 Jun 2019

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4 out of 5

Posted by on 31 May 2019

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Comment from Hotel Management

4 Jun 2019 by Anne Weiffen - Executive Office

Dear guest, Thank you very much for rating Park Hyatt Hamburg. We are happy to learn that you have enjoyed your stay with us and hope to see you back soon. Kind regards, Anne Weiffen Executive Office

Property Features

Park Hyatt Hamburg offers its guests a full-service spa, an indoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and a limo/town car service. Event space at this hotel measures 6135 square feet (570 square metres) and includes conference rooms. A fitness centre, a sauna, and spa services are also featured at the luxury Park Hyatt Hamburg. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star Hamburg hotel is smoke free.

  • 1 building
  • 252 guestrooms or units
  • 8 levels
  • 6135 sq ft of conference space
  • 570 sq. m of conference space
  • Built in 1998
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Hamburg Airport (HAM) (12.1 km / 7.5 mi)
  • Train station: Central S-Bahn (1.1 km / 0.7 mi)
  • Metro station: Monckebergstrasse U-Bahn (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Park Hyatt Hamburg offers 252 forms of accommodation with MP3 docking stations and minibars. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, designer toiletries and hairdryers. This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Apples Restaurant and Bar – This restaurant specialises in regional cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Park Lounge – This restaurant specialises in local cuisine and only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Club Olympus. Services include deep-tissue massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 35 per pet, per day
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

  • One child stays free
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 34 per person (approximately)
  • Airport shuttle fee: EUR 125 per vehicle (one-way)
  • Self-parking fee: EUR 32.00 per day
  • Valet parking fee: EUR 32.00 per day
  • Pet fee: EUR 35 per pet, per day
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hamburg Park Hyatt
  • Park Hyatt Hamburg
  • Park Hyatt Hamburg Hotel
  • Hamburg Hyatt
  • Hyatt Hamburg
  • Park Hyatt Hamburg Hotel Hamburg
  • Park Hyatt Hamburg Hotel
  • Park Hyatt Hamburg Hamburg
  • Park Hyatt Hamburg Hotel Hamburg

You should know

  • Park Hyatt Hamburg offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars and is displayed on this page as 5.0 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.