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Four Points by Sheraton Hangzhou, Binjiang

4.0 star property

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Photo gallery for Four Points by Sheraton Hangzhou, Binjiang

Daily buffet breakfast for a fee
Comfort Suite
Lobby
Exterior
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
868 Dongxin Avenue, Binjiang District, Hangzhou, Zhejiang, 310053
  • Place, Liuhe Pagoda
    ‪4 min drive‬
  • Place, Hangzhou Zoo
    ‪5 min drive‬
  • Place, Hupao Valley Spring
    ‪5 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, City View

Minibar, in-room safe, desk, soundproofing

Room, 2 Single Beds, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, City View

Room, 2 Single Beds, City View

Room, 2 Single Beds, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, City View

Minibar, in-room safe, desk, soundproofing

Room, 2 Single Beds, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Four Points by Sheraton Hangzhou, Binjiang

Along with 2 restaurants, this hotel has an indoor pool and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Four Points by Sheraton Hangzhou, Binjiang offers 350 accommodations, which are accessible via exterior corridors and feature minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the room service at Four Points by Sheraton Hangzhou, Binjiang. During your stay, you'll be connected to a shopping center and close to Liuhe Pagoda. Enjoy features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute drive from Hupao Valley Spring and a few minutes from Hangzhou Zoo
  • Free local-area shuttle service
Four Points by Sheraton Hangzhou, Binjiang offers its guests a children's pool, an indoor pool, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center, meeting rooms, and limo/town car service. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Four Points by Sheraton Hangzhou, Binjiang. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hangzhou hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
The Eatery - This buffet restaurant serves breakfast, lunch, and dinner.
Sense - This fine-dining restaurant serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 149 for adults and CNY 75 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Sense
  • The Eatery

Things to do

  • Bicycles
  • Children's pool
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 28 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 322 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CNY 16.6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 149 for adults and CNY 75 for children
  • Airport shuttle fee: CNY 450 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 450 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 322 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Four Points by Sheraton Hangzhou, Binjiang offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
To check in, Chinese nationals must present their government-issued ID card. All other guests may provide passports at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 11 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Four Points Hangzhou Binjiang
Four Points Sheraton Hangzhou Binjiang
Four Points Sheraton Hotel Hangzhou Binjiang
Sheraton Hangzhou Binjiang
Four Points Sheraton Hangzhou Binjiang Hotel
4 Points By Sheraton Hangzhou, Binjiang
Four Points By Sheraton Hangzhou, Binjiang Hotel Hangzhou
Four Points Hangzhou
4 Points By Sheraton Hangzhou
Four Points By Sheraton Hangzhou
Four Points Hangzhou
Binjiang
Four Points by Sheraton Hangzhou Binjiang
Four Points by Sheraton Hangzhou Binjiang
Four Points by Sheraton Hangzhou, Binjiang Hotel
Four Points by Sheraton Hangzhou, Binjiang Hangzhou
Four Points by Sheraton Hangzhou, Binjiang Hotel Hangzhou

Four Points by Sheraton Hangzhou, Binjiang Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 40 out of 91 reviews
Rating 8 - Good. 35 out of 91 reviews
Rating 6 - Okay. 10 out of 91 reviews
Rating 4 - Poor. 4 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Great room services, delicious breakfast.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Zhiyong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place overall
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Nice room.
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Sinisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great. Staff at check in was knowledgeable. They speak perfect English and procedure was smooth and very quick. Room is big enough with a nice view. Bathroom was perfectly clean with all amenities which you may need. Bed was comfortable and pillows was soft. Nice gesture was complimentary bottle of water.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Bernard

Liked: Room comfort

Good Hotel but strange

Hotel was good but felt like it was abandoned. Pool closed and surrounds all closed down and construction going on. Often at breakfast more staff than customers. in the bar only one choice of beer and very little else. Staff were friendly but the whole experience was strange
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

SHUIMING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常推薦的一家飯店

環境好服務佳 住宿離地鐵大約步行8分鐘 還算不錯
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Todo bien de acuerdo a lo que espetaba.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

怀旧的印象

老酒店了，店内许多设施比较陈旧了，周边维护不是太好。酒店WIFI也时有时无的。当然，位置还是不错的，交通也算比较方便。作为短暂停留，还是可选的。性价比，只能说一般
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
When we first went to our room after a smooth 17:30 check in, there was a repairman there who still needed to finish a task. We had to return to the lobby to be assigned another room. The front desk personnel were helpful and even accompanied us on the elevator to our new room. Unfortunately, the new room was not stocked with basic toiletries such as hand soap.
Stayed 1 night in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient if you are going to stay in the Binjiang area.
Stayed 1 night in Jun 2021
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

This hotel provided excellent service in English. The building was a bit old and the decor needed some updating but it was a great value.
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Very nice hotel, comfortable bed, spacious room, and quiet location.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

AlexLeekf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location with walking distance to metro.
Stayed 5 nights in Nov 2019
Verified

10/10 Excellent

luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

efficiency and kindness

I stopped for one night for flight connection and I was surpised by the quality of personnel professionalism and care. The customer service manager Yoanna was superb in her assistance and efficiency. For sure I will use the same hotel during next trips.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

JUIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

지내기 정말 좋은 호텔. 관광지는 조금 멀다

호텔은 가격 대비 매우 좋음. 단, 관광지나 시내는 매우 멀다. 서호는 택시로 30위안 내외... 전철 4호선 빈장역 이용해 항저우동역 이용 가능하나, 호텔서 역까지 도보로 5~6백미터 됨. 호텔 건물 별도에 수영장과 헬스장이 있으며, 수영장은 1.9미터 깊이도 있으니 애들과 이용시 별도풀장 이용 필요. 직원 매우 친절함. 영어는 보통 수준임 내부에 식당 있으나 이용하진 못함. 반경 1백미터 내 맥도날드와 편의점, 인도식당이 있어 중국음식 안 맞으면 이용하면 됨 미니바는 정말 허접하니, 주변 편의점 활용 필요 택시 잘 안 잡히니 호텔측에 출발 전 미리 요청할 것. 또한, 체크아웃 후에도 짐 맡기는 게 가능하니 잘 활용하면, 좋을 듯 항저우 여행 1일 패키지가 없음. 1일 패키지는 시내호텔에 있다고 함, 필요시 문의 필요
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Nice staff. Clean room. Very professional services.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

X.Li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Clean. Great view. Very kind, helpful and professional staff. Good location.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房间舒适整洁，空间很大。服务专业热情，处处为客人着想。交通便利，地段繁华。设施齐全。餐饮方便。非常推荐。
Stayed 3 nights in Jul 2019
Verified

8/10 Good

CHIEH-HSIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推薦

飯店叫車若有回程的服務品更完美
Stayed 5 nights in Jul 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
No English speaking staff, unable to process the simplest request. Poor AC never below 26c in my room.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Ambrose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There many nice facilities surrounding the hotel. The area is safe and quiet.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
front desk staff are nice and helpful. though the location is not exactly convenient.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の掃除綺麗だしサービスもしんせつだし良かったわ。
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Morten Stig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rigtig dejligt hotel

Synd der var/er så få gæster. For det er et rigtig dejlig hotel. Men lidt plat at man får en velkomstdrink. JUBI not, te, kaffe eller en sodavand. Til grin.....
Stayed 1 night in Jun 2019