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Four Points by Sheraton Qiandao Lake Hangzhou

4.0 star property

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Photo gallery for Four Points by Sheraton Qiandao Lake Hangzhou

Seasonal outdoor pool
Lobby
Seasonal outdoor pool
Exterior
Restaurant

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
No. 1699 Jixian Road, Qiandao Lake, Chun'an County, Hangzhou, Zhejiang, 311700
  • Place, Wangutang Park
    ‪15 min drive‬
  • Place, Qiandaohu National Forestry Park
    ‪16 min drive‬
  • Place, Jiangnan Park
    ‪56 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Mountain View

Free toiletries, bathrobes, slippers, towels

Deluxe Room, 2 Double Beds, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premier Room, 2 Double Beds, Balcony, Mountain View

Free toiletries, bathrobes, slippers, towels

Premier Room, 2 Double Beds, Balcony, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed, Balcony, Mountain View

Free toiletries, bathrobes, slippers, towels

Premier Room, 1 King Bed, Balcony, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Balcony, Mountain View (Kids)

Free toiletries, bathrobes, slippers, towels

Room, 1 King Bed, Balcony, Mountain View (Kids)

  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Balcony, Mountain View (Kids)

Free toiletries, bathrobes, slippers, towels

Room, 2 Single Beds, Balcony, Mountain View (Kids)

  • Mountain view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Mountain View

Free toiletries, bathrobes, slippers, towels

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Balcony, Mountain View

Flat-screen TV

Suite, 1 King Bed, Balcony, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Loft, 1 King Bed, Mountain View (Villa Loft)

Free toiletries, bathrobes, slippers, towels

Loft, 1 King Bed, Mountain View (Villa Loft)

  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Mountain View (Room A)

Free toiletries, bathrobes, slippers, towels

Room, 1 King Bed, Mountain View (Room A)

  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Mountain View

Flat-screen TV

Suite, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Mountain View

Free toiletries, bathrobes, slippers, towels

Room, 2 Double Beds, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Mountain View (Room B)

Free toiletries, bathrobes, slippers, towels

Room, 1 King Bed, Mountain View (Room B)

  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Mountain View

Free toiletries, bathrobes, slippers, towels

Room, 2 Double Beds, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Mountain View (Room C)

Free toiletries, bathrobes, slippers, towels

Room, 1 King Bed, Mountain View (Room C)

  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Mountain View

Free toiletries, bathrobes, slippers, towels

Room, 2 Double Beds, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Four Points by Sheraton Qiandao Lake Hangzhou

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, concierge services, and dry cleaning. Housekeeping is available on request.
Four Points by Sheraton Qiandao Lake Hangzhou offers 161 accommodations with safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Four Points by Sheraton Qiandao Lake Hangzhou, you'll be close to Weiping Ferry Terminal. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a car charging station
  • Onsite recreation includes a 24-hour gym and bike rentals
  • 7 minutes by car from Weiping Ferry Terminal and 10 minutes from Xiyuan Wharf
Along with a restaurant, there's a coffee shop/cafe on site. WiFi and wired Internet are free in public spaces. Four Points by Sheraton Qiandao Lake Hangzhou offers its guests a 24-hour fitness center and a seasonal outdoor pool. Four Points by Sheraton Qiandao Lake Hangzhou also features an arcade/game room, a garden, and concierge services. Free self parking is available.

This 4-star Hangzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Four Points by Sheraton Qiandao Lake Hangzhou has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 128 for adults and CNY 64 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (86 centimetre wide door)
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Desk chair
  • Energy-saving switches used
  • Free daily newspapers
  • Heating
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Qiandao Lake Hangzhou

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 128 for adults and CNY 64 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open July 01 and close August 31.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Four Points Qiandao Lake
Four Points by Sheraton Qiandao Lake Hangzhou Hotel
Four Points by Sheraton Qiandao Lake Hangzhou Hangzhou
Four Points by Sheraton Qiandao Lake Hangzhou Hotel Hangzhou

Four Points by Sheraton Qiandao Lake Hangzhou Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

2.0/10

Cleanliness

8.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Kai Zhen Alyson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had the worst experience booking via Expedia, did not even manage to stay at the hotel, as Expedia had linked the wrong address via google maps on their platform. This was extremely misleading for non-China tourists like myself. Something has to be done about this error on their booking website, and the refund process was extremely tedious with slow replies and them refusing to refund me saying the hotel did not permit. I called the hotel myself, who generously offered a refund, and only then did Expedia begin to process a refund. Terrible experience and will not be booking through it anymore.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Hao

Stayed 1 night in Feb 2024