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Grand Metropark Hotel Hangzhou

2.5 star property

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Photo gallery for Grand Metropark Hotel Hangzhou

Lobby
Gym
Front of property – evening/night
Exterior
Buffet

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
No 2 Pinghai Road, Shangcheng District, Hangzhou, Zhejiang, 310006
  • Place, Wushan Night Market
    ‪7 min walk‬
  • Place, West Lake
    ‪12 min walk‬
  • Place, Hangzhou China Silk Town
    ‪3 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Room (Kingsize Bed)

Superior Room (Kingsize Bed)

Superior Room (Kingsize Bed)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Delicate Room (Kingsize Bed)

Delicate Room (Kingsize Bed)

Delicate Room (Kingsize Bed)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Free minibar items, in-room safe, desk, soundproofing

Executive Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Delicate Twin Room

Delicate Twin Room

Delicate Twin Room

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Suite

Classic Suite

Classic Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • Sleeps 2
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Executive Room (2 Beds)

Free minibar items, in-room safe, desk, soundproofing

Executive Room (2 Beds)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Double Room

Free minibar items, in-room safe, desk, soundproofing

Executive Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room (2 Beds)

Free minibar items, in-room safe, desk, soundproofing

Superior Room (2 Beds)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Elite Double or Twin Room

Elite Double or Twin Room

Elite Double or Twin Room

  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Elite Twin Room

Elite Twin Room

Elite Twin Room

  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Business Double or Twin Room

Business Double or Twin Room

Business Double or Twin Room

  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Business Twin Room

Business Twin Room

Business Twin Room

  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room

Free minibar items, in-room safe, desk, soundproofing

Executive Double Room

  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Express Hangzhou Westlake East by IHG
Downtown Hangzhou
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 57 reviews
The price is €45
includes taxes & fees
28 Jun - 29 Jun
Holiday Inn Express Hangzhou Westlake East by IHG

About this property

Grand Metropark Hotel Hangzhou

3 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Grand Metropark Hotel Hangzhou offers 359 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, and hair dryers.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
During your stay at Grand Metropark Hotel Hangzhou, you're just a quick walk from Zhejiang University First Affiliated Hospital. Features include free WiFi in public areas, plus 3 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy Chinese cuisine while dining at Imperial Kitchen
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • 13 minutes by foot from West Lake and a 3-minute drive from Wulin Square
  • Airport shuttle service available for a fee
Grand Metropark Hotel Hangzhou offers its guests an outdoor pool, a sauna, and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Grand Metropark Hotel Hangzhou. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This Hangzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Imperial Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Le Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Japanese Restaurant - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Parking on site (CNY 30 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 68 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Imperial Kitchen
  • Japanese Restaurant
  • Le Cafe

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Terrace

Spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 1997
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The host will greet guests on arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not provide disposable items such as toothbrushes, toothpastes, combs, soaps, bath foam and slippers.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 68 per person
  • Self parking fee: CNY 30 per day
  • Rollaway bed fee: CNY 230.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Metropark
Grand Metropark Hangzhou
Metropark Hangzhou Hangzhou
Grand Metropark Hotel Hangzhou
Hangzhou Grand Hotel
Hangzhou Grand Metropark Hotel
Grand Metropark Hotel Hangzhou Hotel
Grand Metropark Hotel Hangzhou Hangzhou
Grand Metropark Hotel Hangzhou Hotel Hangzhou

Grand Metropark Hotel Hangzhou Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 54 out of 208 reviews
Rating 8 - Good. 111 out of 208 reviews
Rating 6 - Okay. 27 out of 208 reviews
Rating 4 - Poor. 12 out of 208 reviews
Rating 2 - Terrible. 4 out of 208 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

Central location suitable for downtown shopping and within walking distance to the West Lake, breakfast is more geared towards oriental taste. The bathroom in the standard room is a bit tight if you’re if larger size. The staff are keen and helpful. Great green tea leaves in room.
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WIFIの使用方法が改善されてて助かりました。
Stayed 2 nights in Jan 2020
Verified

8/10 Good

YUKAKO

Liked: Cleanliness, staff & service, amenities
朝ご飯の種類が豊富だった。
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Moto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
気持ちよく過ごせました。
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Worth the price

This hotel has to be located in one of the most convenient areas for tourists. Within walking distance from many popular sites. The building itself is quite old and has very thin walls which makes it quite difficult for a good night sleep.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

WL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looked dated but the room was clean and confortable with excellent housekeeping service.
Stayed 4 nights in Dec 2019
Verified

8/10 Good

SHUHORNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

安静舒适

房间干净舒适安静，但是空调不管怎么调还是在27度，太热了，只能把它关机，温度才能降下来，早餐非常满意，柜台服务很好。
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
옛 5성급 호텔이라 요즘 느낌은 아니지만 잘이용한거같아요~ 단점은 중국어만 하는 직원들이라 답답하긴 하지만...바디랭귀지로 잘이용했어요~
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
毎回出張で使います。 客室は綺麗だし、朝食の質に満足してます。
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

ZanyTraveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well appointed hotel with a pleasant staff and a lovely restaurant. Breakfast buffet is very good. About a 10 minutes walk to the nearest subway station and another 5 minutes to the West Lake.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理位置優越 早餐多元好吃
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Tzuchiang

交通方便,地點優,設備有點舊
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

JW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
위치도 너무 좋고 방도 깨끗하고 너무 좋았어요. 조식도 다양하게 알차게 나오고 불편한게 하나도 없었네요. 중국에서 호텔을 자주 이용하는데 젤 만족스러웠습니다.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Hsiao Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很熱鬧，很方便
Stayed 1 night in Aug 2019
Verified

8/10 Good

EddieYue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點極佳，寧靜。酒店樓下很好美食，自助餐早餐一般，離車站15分鐘車程，離西湖不遠。房內面積不算大，兩個人還可以的。
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

More of an American type hotel with all the amenities. It was very nice and the staff were very helpful. Close to shopping downtown and the lake is within walking distance.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Hing Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

勝價比高

雖然有點舊，但房內用品乾淨，睡床舒適，早餐也不錯
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通便捷，服務周到！
Stayed 3 nights in Apr 2019
Verified

6/10 Okay

Vivian

Liked: Cleanliness, staff & service
Great location. Clean and spacious. However no air-con was on when the temperature was around 30 degrees.. No lighter weight duvet can be supplied.. only one size... Hope it can be improved.
Stayed 4 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
13時チェックインしたが、部屋の掃除が終わらないので、だいぶ待たされた。
Stayed 1 night in Mar 2019
Verified

8/10 Good

Yoke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Easy and fast check in. Service good. Just a bit far to walk to west lake
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
チェックインに時間がかかり、予約を探すのに、5分以上かかった。
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Verified traveller

チェックインの手続きが大変遅く、30分ぐらいかかりました。もう少しスムーズに手続きできればと思ってます。ホテルは少し古めですが、部屋も綺麗で快適に過ごせました。またシャワーの水圧も問題なく、その点は良かったです。場所も地下鉄に近く、南京路に接しており、買い物やお出かけなどとっても便利でした。ただ、金庫に財布を忘れたのですが、気づいたのは夜中ということもあって、対応がイマイチでした。警察に連絡すると伝えると、翌朝、責任者が早急に対応してもらい、無事財布を見つけることができました。総じてよかったのですが、サービスにもう少し改善が必要なところもあると感じます。
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Kok Weng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with friendly staff.

Superb staff, super helpful and treated with good hospitality. Good location, close to west lake 10-15 minutes walk and close to some outlet shopping area. Recommended for sure. I will stay again at the hotel for sure.
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

IRINA

Liked: Cleanliness, property conditions & facilities, room comfort

Достаточно не плохой отель.

Отель соответствует 4 звездам, персонал на рецепшене не приветливый, завтрак очень хороший, в номере 513 плохо работал интернет. В целом отель нормальный. Соотношение цены к качеству 80% из 100%.
Stayed 1 night in Jan 2019