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Hangzhou Xinqiao Hotel

3.5 star property

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Photo gallery for Hangzhou Xinqiao Hotel

Balcony
Elegant Executive Lake-view Room
Reception
2 restaurants; breakfast, lunch and dinner served
LCD TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
No. 226 Jiefang Road, Shang Cheng District, Hangzhou, 310001
  • Place, West Lake
    ‪3 min walk‬
  • Place, Wushan Night Market
    ‪7 min walk‬
  • Place, Westlake Yintai Commercial Center
    ‪10 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Partial Lake View

Deluxe Room, Partial Lake View

Deluxe Room, Partial Lake View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive King Room

Executive King Room

Executive King Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Suite

LCD TV

Business Suite

  • 57 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Lake-view Suite

Executive Lake-view Suite

Executive Lake-view Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, Lake View

Executive Room, Lake View

Executive Room, Lake View

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Partial Lake View

Deluxe Twin Room, Partial Lake View

Deluxe Twin Room, Partial Lake View

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hangzhou Xinqiao Hotel

Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and a front-desk safe.
Hangzhou Xinqiao Hotel offers 346 accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

During your stay at Hangzhou Xinqiao Hotel, you're just a quick walk from West Lake. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Just a 4-minute walk from West Lake and a 3-minute drive from Wulin Square
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. The business-friendly Hangzhou Xinqiao Hotel also features a terrace, dry cleaning/laundry services, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis.

This 3.5-star Hangzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Onsite venue - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: CNY 68 per person
  • 2 restaurants
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 600.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 68 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Xinqiao Hangzhou
Xinqiao Hotel
Xinqiao Hotel Hangzhou
Hangzhou Xinqiao
Hangzhou Xinqiao Hotel Hotel
Hangzhou Xinqiao Hotel Hangzhou
Hangzhou Xinqiao Hotel Hotel Hangzhou

Hangzhou Xinqiao Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 51 reviews
Rating 8 - Good. 23 out of 51 reviews
Rating 6 - Okay. 12 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

puneet

Liked: Staff & service, property conditions & facilities
Overall nice place. View was great. But was hard to find a trash can with trash bags.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

severine

Liked: Cleanliness, property conditions & facilities, room comfort

Oui mais…

Hôtel confortable mais personnel qui ne parle pas anglais à l’accueil. Difficile de se faire comprendre ! Rooftop pas ouvert et ne correspond pas aux photos Déjeuner très copieux et bon
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

HONGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

綺麗、部屋は広い、便利。

期待通り、良かった。
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Johnny

The only thing worth mentioning is the amazing locales and food in the area(not the hotel itself)
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
숙소에서 서호까지는 도보 8분입니다. 번화가에 자리잡고 있어서 상점이나 음식점 찾기가 매우 편리합니다. 숙소는 약간 낡은 편이나 불편할 정도는 아닙니다. 직원들은 친절했습니다.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

chihyao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新裝修,免痣馬桶座,讚!房間大雙人床墊睡得舒服,早餐還可以,退房速度快,電梯多等待時間少,ˇ地點非常好近地鐵
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Bing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service, great room, great breakfast; locatio

The location is great, very close to west lake. Service is good. Breakfast is fine. I have upgrade room enough space. You got more than what you pay for. I would be happy to Introduces friends to stay
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

早餐有待加強

早餐品質有待加強管理，其他很好。
Stayed 3 nights in Oct 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

普通

隔音設備不佳，房內很多電動壞掉，窗簾電動不能按，請勿打擾也壞。早餐普通。唯一是房間很乾淨，交通便利，附近走路可達的餐廳都非常好吃
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Ms.Pan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in city centre. The bus stop opposite the hotel takes you to the Hangzhou Fashion Wholesalers market with buildings of factory outlets. We got offered a free upgrade to floor 15 with excellent view. Staff friendly and super efficient. The cafe at level 10 offers the best panoramic view of the West Lake. I sat there with mum and watched sunset. The buffet breakfast was nice. I made a decent flat white with the espresso machine and hot milk from the back of the dining hall. Which I think tastes better than Starbucks in Hangzhou. Overall, very nice experience. Will stay again in the future.
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

keiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to West Lake, good food places. Swift check in/out processes by kind staffs.
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
会議場を備えてはいるが、普通のビジネスホテル。なかなか英語が通じないが、 従業員の皆さんは一生懸命に対応してくれる。特に、ルームサービススタッフの対応が良かった。
Stayed 5 nights in Jun 2018
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location. No AC

Location is good. No air conditioning and it’s very hot inside the roomt. Breakfast was good. Housecleaning did not replenish toiletries and did not sweep floor.
Stayed 4 nights in Apr 2018
Verified

8/10 Good

YUWANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
走路5分鐘就到西湖景區 附近餐飲方便 下次還會入住
Stayed 4 nights in Dec 2017
Verified

10/10 Excellent

Man Hin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

家的感覺

酒店員工服務態度一流，細心體貼﹗
Stayed 2 nights in Dec 2017
Verified

8/10 Good

Donghui

Liked: Cleanliness, staff & service

总体还可以

卫生整洁，服务人员礼貌。但有人在二楼办婚宴，大声吼唱歌曲，在大堂噪音很大。
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

YEN-CHANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

交通便捷

鄰近西湖湖畔，交通便捷，且附近餐廳林立
Stayed 2 nights in Oct 2017
Verified

6/10 Okay

성웅

Disliked: Room comfort

위치 굿, 시설 80~90년대

위치, 직원 친절하나 시설이 노후화되어 있고 조식이 그저그래요 ㅠㅠ
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

I stayed in this hotel with my parents and my daughter for two nights. They all liked this hotel a lot. The location is super, with a lot of great restaurants nearby and very close to west lake. The free breakfast has many choices and we enjoyed that. And we got free upgrade for the room.
Stayed 2 nights in Jun 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雖然訂的是非吸煙房，但是到了飯店，才知道只有行政樓層是禁煙房，但是味道處理的非常乾淨，，感覺不出不是禁煙房，早餐非常豐盛
Stayed 1 night in Jul 2017
Verified

6/10 Okay

Debby

Liked: Staff & service
Disliked: Room comfort

This hotel is not linked up with Expedia

We arrived 4am at the hotel and was told that this hotel NO LONGER WORKS WITH EXPEDIA. A lot of hassle to get through to what needs to be done. Really disappointing experience to start off with... However the hotel staff constantly tried to make it up to us which we appreciate. Air conditioning in the hotel is not ventilated well, constantly feeling hot. Location is great, right in the middle of city. Very convenient.
Verified

4/10 Poor

Tao

Disliked: Cleanliness, property conditions & facilities, room comfort

Good Location But Room is not clean

Hotel room is too old and need renovation
Verified

8/10 Good

Hseufang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

住宿心得

靠近西湖邊上，周邊的設施跟地點都很不錯。但是飯店本身是一個老建築，整體房間的裝潢跟規模都偏老舊。
Verified

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location, but service is so so...

Nice location, but service is so so...