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Hilton Hangzhou Qiandao Lake Resort

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Photo gallery for Hilton Hangzhou Qiandao Lake Resort

Indoor pool, outdoor pool
Exterior
Presidential Suite
107-cm LCD TV with satellite channels, TV, DVD player
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
600 Huanhu North Road, Hangzhou, Zhejiang, 311700
  • Place, Qiandaohu National Forestry Park
    ‪6 min drive‬
  • Place, Wangutang Park
    ‪7 min drive‬
  • Place, Xin'an Dam
    ‪47 min drive‬

Room options

View all photos for King hilton guest room

Premium bedding, down duvets, minibar, in-room safe

King hilton guest room

  • Garden view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, Lake View

Deluxe Suite, Lake View

Deluxe Suite, Lake View

  • Lake view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for King grand lake view room

Premium bedding, down duvets, minibar, in-room safe

King grand lake view room

  • Lake view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

  • Lake view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Lake View

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Lake View

  • Lake view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Grand Room, 2 Single Beds

  • Lake view
  • 48 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin hilton guest room

Standard Room

Twin hilton guest room

  • Hill view
  • 48 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin lake view room

View from room

Twin lake view room

  • Lake view
  • 48 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, Accessible

Premium bedding, down duvets, minibar, in-room safe

Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Suite

Premier Suite

Premier Suite

  • Lake view
  • 150 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

  • Lake view
  • 700 sq m
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Lobby

Presidential Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Lake-view Parent-child Room

Premium bedding, down duvets, minibar, in-room safe

Lake-view Parent-child Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Lake-view Parent-child Suite

Premium bedding, down duvets, minibar, in-room safe

Deluxe Lake-view Parent-child Suite

  • Sleeps 3
  • Free Wi-Fi

Family Suite, 1 King Bed

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed

Family Room, 1 King Bed

  • Garden view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Garden View

  • Garden view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Family Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Family Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Family Room, 1 King Bed

  • Garden view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Family Room, 2 Single Beds

  • Garden view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

  • Garden view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

  • Garden view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds

  • Garden view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Room, 2 Single Beds

  • Garden view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Suite, 1 King Bed

  • Garden view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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  • Parking included
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About this property

Hilton Hangzhou Qiandao Lake Resort

This smoke-free resort features 3 restaurants, a marina, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, an outdoor pool, and a fitness center are onsite.
Hilton Hangzhou Qiandao Lake Resort offers 348 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 107-cm LCD televisions come with premium satellite channels and pay movies.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, designer toiletries, and bidets. This Hangzhou resort provides complimentary wired and wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and hair dryers can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages. A variety of treatment therapies are provided, including hydrotherapy.
During your stay at Hilton Hangzhou Qiandao Lake Resort, you're just a quick walk from Qiandao Lake. Free WiFi in public areas, free self parking, and 3 restaurants are available.
  • Free WiFi
  • Free self parking
  • For dining with ocean views, stop by Eatzi Cafe, one of the property's 3 restaurants
  • Buffet breakfast offered for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with massages or hydrotherapy at the spa
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • 5 minutes by car from Qiandao Lake and 6 minutes from Qiandaohu National Forestry Park
  • Airport shuttle service available for a fee
Hilton Hangzhou Qiandao Lake Resort offers its guests a full-service spa, a marina, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. An outdoor pool, a children's pool, and a fitness center are also featured at the luxury Hilton Hangzhou Qiandao Lake Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Hangzhou resort is smoke free.

Guests can enjoy buffet breakfast for a fee.
Eatzi Cafe - This poolside buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Taste - This poolside restaurant specializes in Chinese cuisine and serves lunch and dinner.
Spices Bistro - Overlooking the ocean and pool, this restaurant specializes in Malaysian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Lobby Lounge - This poolside lobby lounge serves brunch, lunch, dinner, and light fare. Open select days.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee: CNY 156 for adults and CNY 78 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Eatzi Cafe
  • Lobby Lounge
  • Spices Bistro
  • Taste

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On a lake
  • Terrace

Full-service spa

  • Hydrotherapy
  • Massage
  • Spa treatment rooms

Accessibility

  • Lift

More

  • 7 buildings
  • 8 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 107-cm LCD TV with premium cable/satellite channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Hangzhou Qiandao Lake Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 156 for adults and CNY 78 for children
  • Airport shuttle fee: CNY 1600 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Hilton Hangzhou Qiandao Lake Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hilton Hangzhou Qiandao Lake
Hilton Hangzhou Qiandao Lake Resort
Hilton Qiandao
Hilton Qiandao Resort
Hilton Qiandao Lake Resort
Hilton Qiandao Lake
Hilton Hangzhou Qiandao Lake
Hilton Hangzhou Qiandao Lake Resort Resort
Hilton Hangzhou Qiandao Lake Resort Hangzhou
Hilton Hangzhou Qiandao Lake Resort Resort Hangzhou

Hilton Hangzhou Qiandao Lake Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 80 reviews
Rating 8 - Good. 24 out of 80 reviews
Rating 6 - Okay. 4 out of 80 reviews
Rating 4 - Poor. 4 out of 80 reviews
Rating 2 - Terrible. 4 out of 80 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wenjing

Liked: Amenities
Really like the grounds and lobby.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Xiaowen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and service
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Beilei

Disliked: Staff & service
Booked 2 rooms with breakfast included staffs at The reception said booking was made for NO breakfast. Showed them my wotif booking which clearly says ‘Included amenities: Free breakfast’, they didn’t understand the meaning…
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

QIJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台服务生需要再提高。晚上10点后就不要送水果了，附送的水果刀根本切不了苹果皮，就算了吧！
酒店正对着湖面，风景非常棒！
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

Wonderful hotel. Amazing views of the lake, very good breakfast with a good mixture of Western and Eastern choices, nice outdoor pool (indoor not as nice). Happy to find such a place relatively close to Shanghai. The floor manager Stanley was really helpful and friendly as were all the staff. Be aware that the cheaper lake view rooms may be near a main road that makes being on the balcony less enjoyable. The grand lake view rooms are quiet though. The food selection and drink selection is not as wide as in Hilton's elsewhere in the world, but for the situation of the hotel I was content enough with what was on offer. Be sure to take the boat trip out to the cable car for a postcard view of the lake.
Stayed 5 nights in Jun 2020
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
当天打滴滴都打不到…不开车有点不方便
Stayed 1 night in Nov 2019
Verified

8/10 Good

Marbow

Liked: Staff & service, property conditions & facilities
とても綺麗で良いホテルでした。 しかし、ホテル内のトイレが少なく、売店が無い（飲み物を買いたかった）事が不便でした。
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Beautiful but not the best service

Beautiful place but it was very slow for July. None of the restaurants were open. Finding English speakers was hard. There seemed to be no activities going on besides going to the pool. Ordering room service was super hard because of the non English speaking.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
带着老人和小孩一起来，选了希尔顿到黄山尖的游艇，看到了全景，省的去挤热门的景点，其他时间都在泡酒店，小孩子在儿童乐园，老人打打乒乓球，总体来说就休闲，满意
Stayed 2 nights in May 2019
Verified

10/10 Excellent

KAI-TSEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

住宿環境優良

環境非常幽靜，很適合放空的度假行程
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Ying

园区很漂亮

非常满意，园区很漂亮，泳池也大
Stayed 1 night in Aug 2018
Verified

8/10 Good

HING FAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推薦

整體而言都好滿意，酒店staff very helpful ，美中不足係自助餐水凖不理想（但收費不高），以五星級酒店以言，房間收費算便宜，下次都會選擇住這裡。
Stayed 2 nights in Nov 2017
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice view with warm staff. Had a small issue with Yiping Ge overcharging dinner bill, but was solved quickly. Overall it was a nice stay.
Stayed 3 nights in Sep 2017
Verified

4/10 Poor

Zhe

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

糟糕的前台，亟待提升服务品质

前台的服务糟糕，两个订单各订了一间房，三点多去前台check in,结果被告知只有一间房，另外的房间需要现打扫，当问需要什么时间能拿到房卡时，前台显得很不耐烦！最后在四点四十分左右拿到房卡，我想即使一个快捷酒店在这方面都会比他们做的好吧！游泳池的接待也会有点让人觉得戒心太重，可能是地理位置好，平时去那边参观的游客太多了吧。总之，我现在知道了为什么它的评分在hotels.com上为何比千岛湖洲际低了那么多了，就是服务体验问题
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

Chi Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quite value
Verified

10/10 Excellent

Wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常棒的入住

酒店周围的环境很好，室外泳池很棒，面朝千岛湖。我订的是湖景套房，酒店经理帮我升级了豪华套房，非常感谢。服务也很贴心，一家人带着宝宝，基本上就在酒店里度过了这次旅行。如果下次再来，还会选择希尔顿。
Verified

10/10 Excellent

hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一次不错的旅行

家人朋友一起去的，酒店很不错，度假很合适！
Verified

8/10 Good

JING

Liked: Cleanliness, staff & service, property conditions & facilities
预定的时候看见酒店的房型是有浴缸的，但是入住的时候没有浴缸，房间说是五楼，但是就是在大堂那一层的，隔音不太好，走廊的声音一直听得到很吵。餐厅的餐除了批萨好吃之外，其他的真的太难吃了，建议大家真的别去那家三楼餐厅。
Verified

8/10 Good

Ronghua

Liked: Cleanliness, property conditions & facilities, room comfort

总体评价中上

作为高档酒店服务质量一般！
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常豪華舒適的酒店
Verified

10/10 Excellent

YUNMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

IT IS A WONDERFUL, RELAXING EXPERIENCE

THE HOTEL WAS GREAT. ALL STAFFS ARE KIND, THE FOOD AT RESTAURANTS IS DELICIOUS. ESPECILLY I LIKE LIVE MUSIC AT THE MAIN RESTAURANT AT NIGHT. IT IS A GOOD PLACE TO GO AND RELAX IN SUMMER, BUT IT IS OKAY IN WINTER, TOO. HOWEVER IT IS NOT LOCATED IN FRONT OF THE MAIN LAKE. IF YOU HAVE A CAR, IT IS NOT FAR FROM THE MAIN LAKE.
Verified

10/10 Excellent

WENBIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

外部设施明显优于内部设施

离市区近，有湖中泳池，总体来说外部设施明显优于内部设施。户外的几个泳池都特别棒。房间内很多设施细节方面不好，附近吃的几乎没有，最好开车去市区吃。或者提前准备些吃的喝的带去。
Verified

10/10 Excellent

YINGYING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
还不错，觉得比较喜欢
Verified

8/10 Good

haojie

Liked: Staff & service, property conditions & facilities

下次试试洲际

地理位置不如洲际和喜来登，但进出还算是比较方便的。作为Hilton的品质来讲，有点名不符实，早餐质量、客房清洁度、服务人员数量等等，都需要很大的改进才行
Verified

10/10 Excellent

xushirong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

酒店体现了星级水准

酒店景观超好，人很舒服，尤其是室外游泳与自然融为一体，服务人员态度一流，对待小孩很有爱心、耐心，有宾至如归的感觉，以后到千岛湖一定首选杭州千岛湖滨江希尔顿度假酒店，有朋友游千岛湖我也一定会推荐!