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Holiday Inn Hangzhou Xiaoshan by IHG

4.0 star property

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Photo gallery for Holiday Inn Hangzhou Xiaoshan by IHG

Pool
Exterior
Café
Exterior
A hotel room with a large bed, a desk with a computer, a chair, a small table with a plant, and a window with a city view.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Shanyin Road, Xiaoshan District, Hangzhou, Zhejiang, 310000
  • Place, Crazy Appleland
    ‪3 min drive‬
  • Place, Hangzhou Paradise Park
    ‪3 min drive‬
  • Place, Hangzhou Polar Ocean World
    ‪6 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room

View from room

Standard Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

View from room

Standard Room, 2 Single Beds

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (with Living Area)

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (with Living Area)

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Additional Living Area)

A hotel room with a bed, a desk, a chair, a TV, and a large window.

Suite, 1 King Bed (Additional Living Area)

  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds

Combined shower/bathtub, hair dryer, bathrobes, towels

Premium Room, 2 Single Beds

  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Lobby
Hyatt Place Hangzhou International Airport
Xiaoshan
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 103 reviews
The price is €60
includes taxes & fees
5 Jul - 6 Jul
Hyatt Place Hangzhou International Airport

About this property

Holiday Inn Hangzhou Xiaoshan by IHG

2 restaurants, a health club, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Holiday Inn Hangzhou Xiaoshan by IHG offers 417 accommodations with minibars and safes. Premium satellite television is provided. Bathrooms include shower/tub combinations and bathrobes.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Recreational amenities at the hotel include a health club and a sauna.
During your stay at Holiday Inn Hangzhou Xiaoshan by IHG, you'll be close to Crazy Appleland. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Just a 4-minute drive from Hangzhou Paradise Park and a few minutes from Crazy Appleland
Holiday Inn Hangzhou Xiaoshan by IHG offers its guests a health club and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 7010 square feet (651 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Hangzhou Xiaoshan by IHG. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hangzhou hotel.

Coast Cafe - This restaurant serves breakfast and dinner.
Donghai Tang - This fine-dining restaurant serves lunch and dinner.
Circle Bar - This pub serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Circle Bar
  • Coast Cafe
  • Donghai Tang

Things to do

  • Health club
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7,010 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 19 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Hangzhou Xiaoshan by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Holiday Inn Hotel HANGZHOU XIAOSHAN
Holiday Inn XIAOSHAN HANGZHOU
Hangzhou Holiday Inn
Holiday Inn Hangzhou Xiaoshan Hotel
Holiday Inn Hangzhou Xiaoshan

Holiday Inn Hangzhou Xiaoshan by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 30 out of 130 reviews
Rating 8 - Good. 69 out of 130 reviews
Rating 6 - Okay. 23 out of 130 reviews
Rating 4 - Poor. 7 out of 130 reviews
Rating 2 - Terrible. 1 out of 130 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Good service.
Stayed 2 nights in May 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Great location and staff that will are great!

Have stayed here for years. Now that will help put some of my ratings into perspective. Love the location of the hotel. Nearby restaurants are fantastic. Always thought the restaurant did a great job with morning breakfast but the offerings have slipped to be equal to your average 3 Star Chinese Hotel. Expats you see walking around all trying to find something they can or want to eat.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

KAZUOKI

Disliked: Staff & service
only chinese are avairable
Stayed 2 nights in May 2024
Verified

6/10 Okay

YOUNGHYUN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
노후되어 청결하진 않음. 서비스는 좋음.
Stayed 2 nights in May 2025
Verified

8/10 Good

MINSEONG

가끔 냉 낭방 안됨
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

SUCHAN

Liked: Staff & service
Disliked: Room comfort
대체적으로 괜찮았지만...난방이 되지 않았습니다!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

changro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

접근성

샤오산 도시 중심의 호텔로서 접근성 좋았다
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Hyunsuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good place
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fifth time

The hotel is fine with spacious guest rooms and very friendly and helpful staff.It could do with a refurbishment ,but other than that I have nothing negative to say.
Stayed 4 nights in Nov 2019
Verified

6/10 Okay

Jenna

Liked: Cleanliness, staff & service, room comfort

Not as expected

The hotel was not as expected, the check in process took a liitle long, not sure why when my reservation had already specified the "suite" I requested. After going upstairs to the rooms we were given I had to go back down because the room didn't have a bath tub which was one of the reasons I booked a suite. We were then given a room with a bathtub but it smelled weird, and unpaired. The plaster around the tub was peeling and the bathroom door wouldn't close unless you pushed and locked it. I think the entire room could do with a bit of updating. The one bright spot was the the bar, restaurant and breakfast buffet staff were very helpful and accomadating. For breakfast we had great service from Pankaj Bora. He was super helpful and very accomadating.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
特にないですが、近くに地下鉄があれば便利ですね。
Stayed 1 night in Apr 2019
Verified

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Hotel still maintains Holiday Inn standards if a little jaded around the edges. Service in all areas very acceptable. Lobby bar is great for the traveller offering excellent service and a good selection of bar food. Ideally located for local factories. Will stay again!
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Young Joon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in Hangzhou

Perfect hotel !!!
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Trinh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable for the price

The location is good. The hotel is next to the mall and walking distant to metro. The only problem is the limited choice for foods at the hotel restaurant.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Huai-han

性價比高

地點還可以 旁邊就是商場 性價比高
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Hangzhou

Got in after midnight. Plenty of staff to check in. Check out was easy, too. Great selection for breakfast.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Sanghyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
비즈니스 호텔로서 깔끔함
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and great room size
Stayed 1 night in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Stayed 1 night in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
비즈니스 호텔로 추천할 만함
Stayed 1 night in Oct 2018
Verified

4/10 Poor

SECIL

Liked: Cleanliness, property conditions & facilities, room comfort

Too noisy!

Our check-in was too long. They couldn't figure out our reservation. The hotel is okay with its clean and comfy rooms. However, I was woken up by the awful noise which was coming just outside my window. There is a big construction going on and it starts at 6 am. I do not recommend that you stay in this hotel before it ends.
Stayed 1 night in May 2018
Verified

6/10 Okay

Peiching

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
因為下雨 要借傘 也沒有 酒店的前台 訓練有差
Stayed 1 night in May 2018
Verified

8/10 Good

Yuan Kun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was clean and comfortable. Check in and check out were fast and smooth.
Stayed 1 night in Nov 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel, pulito e confortevole. Presente piscina e ristorante.
Stayed 2 nights in Nov 2017