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Mcsrh Hotel -Hangzhou West Lake

3.0 star property

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Photo gallery for Mcsrh Hotel -Hangzhou West Lake

Luxury Double Room
Exterior
Reception
Reception
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
No. 8, Baochu North Road, Xihu District, Hangzhou, Zhejiang, 310000
  • Place, Hangzhou Tower Shopping Mall
    ‪2 min drive‬
  • Place, Wulin Square
    ‪2 min drive‬
  • Place, West Lake
    ‪2 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪31 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Double Room, No Windows

Basic Double Room, No Windows

Basic Double Room, No Windows

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Mcsrh Hotel -Hangzhou West Lake

A restaurant, a 24-hour fitness center, and a conference center are available at this hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Change of towels is available on request.
Mcsrh Hotel -Hangzhou West Lake offers 80 air-conditioned accommodations with complimentary bottled water and slippers. Accommodations offer separate dining areas. Beds feature down comforters. A pillow menu is available. 50-inch Smart televisions come with digital channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Mcsrh Hotel -Hangzhou West Lake, you'll be within walking distance of West Lake. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, meeting rooms, and a conference center
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from West Lake and a few minutes from Wulin Square
There's a restaurant on site. WiFi is free in public spaces. Meeting rooms and coworking spaces are available. A 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at Mcsrh Hotel -Hangzhou West Lake.

Smoking is allowed in designated areas at this 3-star Hangzhou hotel.

Mcsrh Hotel -Hangzhou West Lake has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CNY 100 per day)

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre
  • Coworking space
  • Meeting rooms

Accessibility

  • Hardwood flooring in room
  • Lift (150 centimetre wide door)

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water
  • Separate dining area

More

  • Air conditioning
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CNY 100 per day (984 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Mcsrh Hangzhou West Hangzhou
Mcsrh Hotel -Hangzhou West Lake Hotel
Mcsrh Hotel -Hangzhou West Lake Hangzhou
Mcsrh Hotel -Hangzhou West Lake Hotel Hangzhou

Mcsrh Hotel -Hangzhou West Lake Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 2 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

8.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mie

Liked: Cleanliness, amenities, property conditions & facilities
The staffs were very kind and friendly, and every day they clean my room. I'm very satisfied with their service.
Stayed 13 nights in Oct 2025
Verified

6/10 Okay

Jenni

Liked: Staff & service
The location isn’t really convenient. Whenever we take a cab back, the driver would drive all the way down the road and make a U-turn back to drop us off. There’s not too many stores downstairs. Ordering take out is very convenient though. The delivery guys would put it in the robot and it would deliver it straight to our room! Staff in the lobby were really nice. The room itself doesn’t feel all that clean. The floors were very run down. The windows didn’t close tightly so we had a lot of noise. The bathroom didn’t feel too clean, luckily we had one time use towels (We avoided the towels.)
Stayed 2 nights in Oct 2025
Verified

8/10 Good

KUO YEN

Liked: Cleanliness, amenities, property conditions & facilities
優點： 1.服務親切熱誠反應很快 2.有洗衣機有投影機設備 3.電動窗簾採光好視野佳 缺點： 1.房間沒冰箱遙控器壞了 2.離地鐵站遠要叫計程車 3.房門沒密閉開暖氣仍冷
這次訂雙床房，算大間
廁所沒有緊急電話跟掛鉤
浴室沒有晾衣繩、冷熱水很難控制、熱太燙、冷太冷⋯要等很久才有溫水
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Cédric

Stayed 7 nights in May 2025
Verified

10/10 Excellent

HAOKUANG

Stayed 3 nights in Mar 2025