Metropolo Hangzhou Westlake Cultural Square

3.0 star property

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Photo gallery for Metropolo Hangzhou Westlake Cultural Square

Lobby
Exterior
Meeting facility
Desk, blackout curtains, iron/ironing board, WiFi
Dining

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
350 Wenhui Road, Xiacheng District, Hangzhou, Zhejiang, 310014
  • Place, Westlake Culture Plaza
    ‪6 min walk‬
  • Place, Hangzhou Tower Shopping Mall
    ‪16 min walk‬
  • Place, Wulin Square
    ‪19 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪29 min drive‬

Room options

Featured Grand Room (2 Beds)

  • Sleeps 2

Featured Grand Room (Double Bed)

  • Sleeps 2

Fashion Business Room

  • Sleeps 2

Fashionable Twin Room

  • Sleeps 2

Privilege Queen Room

  • Sleeps 2

Boutique 2-bed Room

  • Sleeps 2

Similar properties

About this property

Metropolo Hangzhou Westlake Cultural Square

This hotel features a restaurant, conference space, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a front-desk safe. Housekeeping is not available.
Metropolo Hangzhou Westlake Cultural Square offers 162 air-conditioned accommodations with complimentary bottled water and slippers. This Hangzhou hotel provides complimentary wired Internet access.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested.

During your stay at Metropolo Hangzhou Westlake Cultural Square, you're just a quick walk from Westlake Culture Plaza. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast offered for a fee
  • WiFi for a fee
  • Amenities include a front-desk safe, a meeting room, and conference space
  • Within a 15-minute walk of Westlake Culture Plaza and Zhejiang Museum of Natural History
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2691 square feet (250 square meters) and includes conference space. The business-friendly Metropolo Hangzhou Westlake Cultural Square also features multilingual staff, dry cleaning/laundry services, and a front-desk safe. Self parking is free.
Guests can enjoy buffet breakfast for a fee.
Metropolo Hangzhou Westlake Cultural Square has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee: CNY 18 per person
  • A restaurant

Restaurants on site

  • Xing Lian Xin

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Business services

  • 2,691 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 14 floors

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 18 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Jinjiang Inn Cultural
Jinjiang Inn Cultural Hotel
Jinjiang Inn Cultural Hotel Hangzhou West Lake Square
Metropolo Hangzhou Westlake Cultural Square Hotel
Metropolo Hangzhou Westlake Cultural Square Hangzhou
Metropolo Hangzhou Westlake Cultural Square Hotel Hangzhou

Metropolo Hangzhou Westlake Cultural Square Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 8 reviews
Rating 8 - Good. 3 out of 8 reviews
Rating 6 - Okay. 2 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Rob, Jakarta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel closed: How to obtain refund from Expedia?

Arrived Monday 21 November to find the hotel closed, the door chained up and nobody to help! I had to find another hotel. Then, where, oh, where are the links on the Expedia website to report a problem like this and claim a refund? After considerable effort and going round in circles, I've still been unable to find them. Drop down menus on the website are way too restricted and inflexible for reporting problems. Two reports as feedback have gone unanswered, so now we have a very unhappy customer of Expedia as well as a non-customer of this closed hotel. Hopefully somebody from Expedia will see this and respond!

6/10 Okay

Luenyuan

Liked: Staff & service, room comfort

8/10 Good

Eddie K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Chua Ching Eng, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap hotel at good location

clean, bright and comfortable hotel. very good location. near to subway and many eating places.

8/10 Good

Sai Shing

Okay

整体滿意

8/10 Good

Bee, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

附近有餐廳, 便利店

最先入住的房間, 冷氣機滴水非常嚴重, 幸好前台立刻把房間更換掉, 唯獨每個房間都有陣陣發霉的氣味.

4/10 Poor

Frans, Amsterdam

Disliked: Cleanliness, property conditions & facilities, room comfort

VERGANE GLORIE!!!!!

Ik reis vijf weken door China. Van Peking naar Shanghai. Dit was het minste hotel van mijn reis! Vergane glorie! Versleten tapijt op de vloer, verkleurde (tikkeltje gore gordijnen), vieze ramen, kaal, gammele verlichting, etc. het is het allemaal net niet. Het hotel hoeft allemaal niet voor mij "bling bling" te zijn, maar om nu het gevoel te hebben in een soort intensief gebruikte jeugdherbergkamer te zitten................... Dus volgens mij zijn er in deze prijsklasse aanzienlijk veel betere hotels te vinden. Nu zit ik bijvoorbeeld in een TOP, TOP hotel (Modena) in Shanghai. Voor praktisch dezelfde prijsklasse...........

6/10 Okay

Kai Ming, Hong Kong

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Hotel in comparison with nearby ones

The price is relatively high in comparison with the overall facility of the hotel. There is no adapter for the usage of AC power transformer (HK type) of electric appliances. The hotel is rather old or say rotten away. It really needs renovation for further accommodation of tourist. On the other hand, receptionists are nice and friendly. They are willing to answer any doubt from the us. The location is very near to the MTR station. It only takes 10 minutes to the hotel. In all, the price does not score the equivalent exception.