New Century Grand Hotel Hangzhou

Choose dates to view prices

2 restaurants; breakfast, lunch and dinner served

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Spa
Parking included
Free Wi-Fi
Restaurant
Air-conditioning

Explore the area

818 Middle Shixin Road, Xiaoshan District, Hangzhou, Zhejiang, 311202

Place, Hangzhou Paradise Park
‪3 min drive‬
Place, Crazy Appleland
‪4 min drive‬
Place, Hangzhou Olympic Sports Center
‪7 min drive‬
Airport, Hangzhou (HGH-Xiaoshan Intl.)
‪19 min drive‬

Room options

Superior Twin Room

35 sq m
Sleeps 3
2 Single Beds
Free Wi-Fi

Business Room, 1 King Bed

35 sq m
Sleeps 2
1 King Bed
Free Wi-Fi

Executive Room, 1 King Bed

35 sq m
Sleeps 3
1 King Bed
Free Wi-Fi

Deluxe Twin Room

35 sq m
Sleeps 4
2 Single Beds
Free Wi-Fi

Deluxe Suite

70 sq m
Sleeps 2
1 Double Bed
Free Wi-Fi

Similar properties

Pool
Spa
Kids’ pool
Parking included

includes taxes & fees

21 Jun - 22 Jun

About this property

New Century Grand Hotel Hangzhou

This hotel features 2 restaurants, an indoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a swim-up bar, and a snack bar/deli are onsite. Private bathrooms are not ensuite.

New Century Grand Hotel Hangzhou offers 699 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. LCD televisions come with satellite channels. Rooms have detached private bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. There are 20 treatment rooms. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

With your stay at New Century Grand Hotel Hangzhou, you'll be connected to the convention center and close to Crazy Appleland. Free WiFi in public areas, free self parking, and 2 restaurants are available.

Free WiFi and wired Internet
Free self parking and extended parking
Drinking and dining options include 2 restaurants, a coffee shop, a swim-up bar, and a bar/lounge
Buffet breakfast served daily for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym and a steam room
Just a 4-minute drive from Hangzhou Paradise Park and 14 minutes from West Lake
Airport, train station, and shopping center shuttle service available for a fee

New Century Grand Hotel Hangzhou offers its guests a children's pool, an indoor pool, a health club, and a steam room. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Spa services, a vending machine, and multilingual staff are also featured at the luxury New Century Grand Hotel Hangzhou. An airport shuttle during limited hours, a casino shuttle, and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Hangzhou hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM.

Cafe Mediterranean - This buffet restaurant serves breakfast and dinner. Open 24 hours. Reservations are required.

Four Seasons Chanber - This restaurant serves lunch and dinner. Open daily.

I Ma Re Ga Ma - Onsite restaurant. Open daily.

Long Bar - Onsite pub. Open daily.

Yigar Bar - Onsite pub. Open daily.

24-hour room service is available.

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Height restrictions apply for on-site parking
Return airport shuttle (surcharge) from 7 AM to 4 PM
Train station pick-up and drop-off shuttle (surcharge)
Casino shuttle (surcharge)
Shopping centre shuttle (surcharge)
Limo/town car service
Free extended parking on site
Limited on-site self parking
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 128 per person
2 restaurants
A bar/lounge
A coffee shop/cafe
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Cafe Mediterranean
Four Seasons Chanber
I Ma Re Ga Ma
Long Bar
Yigar Bar

Things to do

Billiards/pool table
Children's pool
Health club
Indoor pool
Shopping
Steam room
TV in common areas

Family friendly

Children's pool
In-room refrigerator
In-room washing machine/dryer
Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre
Meeting rooms

Spa

20 treatment rooms
Aromatherapy
Facials
Hydrotherapy
Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
47 floors
Art Deco architecture
Built in 2005
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter
Pillow menu

Bathroom

Deep soaking bathtub
Detached private bathroom
Dressing gowns
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

LCD TV with satellite channels

Food and drink

24-hour room service
Free bottled water
Freezer
Minibar
Paper towels
Refrigerator

Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Free daily newspapers
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop-compatible safe
Phone
Soundproofed rooms
Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 2 PM

Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at New Century Grand Hotel Hangzhou

Children and extra beds

Children are welcome.

Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately CNY 128 per person
Airport shuttle fee: CNY 18 per person (one-way)
Airport shuttle fee per child: CNY 18 (one-way), (from 12 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a security system

New Century Grand Hotel Hangzhou offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 6:30 AM to 11 PM.
Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel New Century

New Century Grand

New Century Grand Hangzhou

New Century Grand Hotel

New Century Grand Hotel Hangzhou

New Century Hangzhou Grand Hotel

New Century Hotel

New Century Hangzhou Hangzhou

New Century Grand Hotel Hangzhou Hotel

New Century Grand Hotel Hangzhou Hangzhou

New Century Grand Hotel Hangzhou Hotel Hangzhou

New Century Grand Hotel Hangzhou Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

Verified

10/10 Excellent

Jie

14 Feb 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得再来

非常好好的住宿体验。下次还会优先开元

Stayed 1 night in Feb 2021

Verified

10/10 Excellent

CHAO-CHING

23 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

有機會，下次還會去住

Stayed 3 nights in Nov 2019

Verified

6/10 Okay

Verified traveller

3 Oct 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Poor temperature control

air conditioner was not properly operated. It's so hot in the room as well as hotel lobby.

Stayed 1 night in Sep 2019

Verified

8/10 Good

Anthony

25 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good value place to stay

The hotel was very satisfactory

Stayed 2 nights in Feb 2019

Verified

10/10 Excellent

jeongoh

24 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

욕실에서 반신욕하면서 티비를 볼수 있음. 화장실에 티비스피커가 연결되어 있음

주위에 편의점은 없습니다. 다만 맞은편에 백화점이 있어서 지하 먹거리, 마트가 있어서 좋습니다.

Stayed 2 nights in Jan 2019

Verified

10/10 Excellent

Oro

12 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

綺麗なホテルでした。英語が通じないことがありましたが、スマートフォンの翻訳機能を使われていたので、問題無く話ができました。

Stayed 1 night in Oct 2018

Verified

8/10 Good

Ben

30 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable bed and room.

Comfortable bed and room. Breakfast and meals not the best I ever had in China, and not too much in the area but very close to subway.

Stayed 4 nights in Oct 2018

Verified

6/10 Okay

Shih

22 Oct 2018

Liked: Room comfort

The stay was ok, on the 10th day stay, they logged me out the system and told me that I need to pay more for the rest of stay. After all the explanations and trips up dawn the elevator, they apologized that was their mistake. To make it up he said will have the service to deliver a fruit bowl to my room, it was never arrived. I am back Home today.

Stayed 13 nights in Oct 2018

Verified

6/10 Okay

Verified traveller

27 Aug 2018

Liked: Cleanliness

Disliked: Staff & service, room comfort

Only nice location

For Chinese is ok for that hotel but for other countries people are not comfortable to stay, coz they really cant not speak english. Even i would like to order for room service, it is really hard to orde coz of there english skill.

Stayed 3 nights in Aug 2018

Verified

6/10 Okay

Verified traveller

22 Dec 2017

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Don’t expect much

No staff can speak English , hotel interior is good but management is bad

Stayed 2 nights in Dec 2017

Verified

8/10 Good

Verified traveller

12 Dec 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Food only provided till 12am. Not convenient for business traveller who arrived hotel after 12am.

Stayed 1 night in Dec 2017

Verified

10/10 Excellent

HYEONG REOL

8 Oct 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2017년 국경절에 항주에서. .

5성급 호텔로 숙박하기 좋은 곳임. 항주시내가 아닌 신도시에 위치해서 주변 인프라는 미성숙된곳임. 신도시로 향후 주변인프라가 완성되면, 좋을듯....항주공항을 이용하실분은 적극 추천합니다

Stayed 1 night in Sep 2017

Verified

10/10 Excellent

chirag

30 Aug 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

Stayed 1 night in Aug 2017

Verified

8/10 Good

Pat

29 Apr 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great business hotel

Clean and comfortable hotel. Hotel staff was very friendly and helpful.

Verified

8/10 Good

Andrew

12 Jan 2017

Liked: Cleanliness, staff & service, property conditions & facilities

地氈，網线

我入住此洒店數天，發現其中有房間的網綫不能用。而地氈更有凸起來的狀況，轉房后都有同樣情況，如此會對客人做成不必要的危機！需多加留意！

Verified

4/10 Poor

KUO HAO

15 Oct 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

差勁的網路

Verified

8/10 Good

Dickson

7 Jun 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and comforatable hotel.

wifi is really no good, need alot of funny registration and yet do not get connection at room for computer and phone.

Verified

8/10 Good

Chung Yu

3 Jun 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel while in Hangzhou XiaoShan are

Good stay but the room wifi signal was very weak, however the hotel sent over a router and installed in my room, problem solved.

Verified

6/10 Okay

Verified traveller

15 Apr 2016

Liked: Room comfort

Disliked: Staff & service

The wifi was very poor and worse that NOONE understood or talked english. I almost missed my flight. I had asked for a taxi to the airport at 7.15, but they couldn't even to that right and thought I needed it for 9...... Not a hotel for foreigners

Verified

6/10 Okay

TALK

27 Mar 2016

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

직원 근무 숙련도가 형편없음

가격 대비 괜찮은 편이나 직원들 숙련도가 떨어지고 아침 식사는 별로임 실제로 우리팀 예약이 안되어 있다고해서 약30분 이상 지체되었고(예약 번호랑 파우처를 보여 주었음에도) 확인 후에는 요금은 지불 되었냐고 물어서 어이없었고 우리 옆에서 한 손님이 항의하다 화내면서 직원에게 휴대폰을 던지는 일도있었음 우릴 마중나온 라이온스 절강성 총재도 나를 보면서 미안하다고 할 정도

Verified

10/10 Excellent

Yi-Ling

2 Nov 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯

房間空間大、乾淨舒適

Verified

6/10 Okay

Michael

28 Oct 2015

Liked: Staff & service

Disliked: Property conditions & facilities

30 - 45 Minuten bis zum Flughafen

Bin spät angekommen und mußte mogens direkt zum Flughafen. Den versprochenen Flughafen-Bus für 300 RMB gab es nicht - das Taxi hat aber nur 110 RMB gekostet. Wenn es Taxis gibt - ist das o.K. ............ Schade das die Klimaanlage nicht wirklich funktioniert hat. Auch in diesem Hotel war der Schimmel in meinem Zimmer zu riechen. Eigentlich sehr schade.

Verified

8/10 Good

Tae Ick

26 Oct 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

okay for business

Overall it was okay

Verified

6/10 Okay

Min

14 Sept 2015

Liked: Room comfort

飯店有點舊人很多所以總是不大乾淨

Verified

10/10 Excellent

korean kang

31 Jul 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

호텔 직원들도 친절하고 좋았어요. 다음에 또 가고 싶네요. 한국 프로그램이 없어서 아쉽네요.

New Century Grand Hotel Hangzhou

Choose dates to view prices

Photo gallery for New Century Grand Hotel Hangzhou

Reviews

Popular amenities

Explore the area

Room options

View all photos for Superior Twin Room

Superior Twin Room

View all photos for Business Room, 1 King Bed

Business Room, 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

View all photos for Deluxe Suite

Deluxe Suite

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About this property

New Century Grand Hotel Hangzhou

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

National rating

Property is also known as

New Century Grand Hotel Hangzhou Reviews

Reviews

Very good

8.8/10

8.6/10

6.0/10

8.6/10

Reviews

10/10 Excellent

Jie

值得再来

Jie

10/10 Excellent

CHAO-CHING

CHAO-CHING

6/10 Okay

Verified traveller

Poor temperature control

Verified traveller

8/10 Good

Anthony

A good value place to stay

Anthony

10/10 Excellent

jeongoh

욕실에서 반신욕하면서 티비를 볼수 있음. 화장실에 티비스피커가 연결되어 있음