New Century Grand Hotel Hangzhou

4.5 star property

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Photo gallery for New Century Grand Hotel Hangzhou

Staircase
Indoor pool
2 restaurants; breakfast, lunch and dinner served
Executive Room, 1 King Bed
Deluxe Twin Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
818 Middle Shixin Road, Xiaoshan District, Hangzhou, Zhejiang, 311202
  • Place, Hangzhou Paradise Park
    โ€ช3 min driveโ€ฌ
  • Place, Crazy Appleland
    โ€ช4 min driveโ€ฌ
  • Place, Hangzhou Olympic Sports Center
    โ€ช7 min driveโ€ฌ
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    โ€ช19 min driveโ€ฌ

Room options

Superior Twin Room

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Business Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Twin Room

  • 35 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Suite

  • 70 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

About this property

New Century Grand Hotel Hangzhou

This hotel features 2 restaurants, an indoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a swim-up bar, and a snack bar/deli are onsite. Private bathrooms are not ensuite.
New Century Grand Hotel Hangzhou offers 699 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. LCD televisions come with satellite channels. Rooms have detached private bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. There are 20 treatment rooms. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
With your stay at New Century Grand Hotel Hangzhou, you'll be connected to the convention center and close to Crazy Appleland. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi and wired Internet
  • Free self parking and extended parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a swim-up bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a steam room
  • Just a 4-minute drive from Hangzhou Paradise Park and 14 minutes from West Lake
  • Airport, train station, and shopping center shuttle service available for a fee
New Century Grand Hotel Hangzhou offers its guests a children's pool, an indoor pool, a health club, and a steam room. There are 2 restaurants on site, as well as a coffee shop/cafรฉ and a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Spa services, a vending machine, and multilingual staff are also featured at the luxury New Century Grand Hotel Hangzhou. An airport shuttle during limited hours, a casino shuttle, and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Hangzhou hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM.
Cafe Mediterranean - This buffet restaurant serves breakfast and dinner. Open 24 hours. Reservations are required.
Four Seasons Chanber - This restaurant serves lunch and dinner. Open daily.
I Ma Re Ga Ma - Onsite restaurant. Open daily.
Long Bar - Onsite pub. Open daily.
Yigar Bar - Onsite pub. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7 AM to 4 PM
  • Train station pick-up and drop-off shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 128 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Mediterranean
  • Four Seasons Chanber
  • I Ma Re Ga Ma
  • Long Bar
  • Yigar Bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Health club
  • Indoor pool
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Spa

  • 20 treatment rooms
  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 47 floors
  • Art Deco architecture
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Detached private bathroom
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Freezer
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at New Century Grand Hotel Hangzhou

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Airport shuttle fee: CNY 18 per person (one-way)
  • Airport shuttle fee per child: CNY 18 (one-way), (from 12 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
New Century Grand Hotel Hangzhou offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 11 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel New Century
New Century Grand
New Century Grand Hangzhou
New Century Grand Hotel
New Century Grand Hotel Hangzhou
New Century Hangzhou Grand Hotel
New Century Hotel
New Century Hangzhou Hangzhou
New Century Grand Hotel Hangzhou Hotel
New Century Grand Hotel Hangzhou Hangzhou
New Century Grand Hotel Hangzhou Hotel Hangzhou

New Century Grand Hotel Hangzhou Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 36 out of 87 reviews
Rating 8 - Good. 31 out of 87 reviews
Rating 6 - Okay. 18 out of 87 reviews
Rating 4 - Poor. 2 out of 87 reviews
Rating 2 - Terrible. 0 out of 87 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ๅ€ผๅพ—ๅ†ๆฅ

้žๅธธๅฅฝๅฅฝ็š„ไฝๅฎฟไฝ“้ชŒใ€‚ไธ‹ๆฌก่ฟ˜ไผšไผ˜ๅ…ˆๅผ€ๅ…ƒ
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

CHAO-CHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ๆœ‰ๆฉŸๆœƒ๏ผŒไธ‹ๆฌก้‚„ๆœƒๅŽปไฝ
Stayed 3 nights in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Poor temperature control

air conditioner was not properly operated. It's so hot in the room as well as hotel lobby.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good value place to stay

The hotel was very satisfactory
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

jeongoh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

์š•์‹ค์—์„œ ๋ฐ˜์‹ ์š•ํ•˜๋ฉด์„œ ํ‹ฐ๋น„๋ฅผ ๋ณผ์ˆ˜ ์žˆ์Œ. ํ™”์žฅ์‹ค์— ํ‹ฐ๋น„์Šคํ”ผ์ปค๊ฐ€ ์—ฐ๊ฒฐ๋˜์–ด ์žˆ์Œ

์ฃผ์œ„์— ํŽธ์˜์ ์€ ์—†์Šต๋‹ˆ๋‹ค. ๋‹ค๋งŒ ๋งž์€ํŽธ์— ๋ฐฑํ™”์ ์ด ์žˆ์–ด์„œ ์ง€ํ•˜ ๋จน๊ฑฐ๋ฆฌ, ๋งˆํŠธ๊ฐ€ ์žˆ์–ด์„œ ์ข‹์Šต๋‹ˆ๋‹ค.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Oro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
็ถบ้บ—ใชใƒ›ใƒ†ใƒซใงใ—ใŸใ€‚่‹ฑ่ชžใŒ้€šใ˜ใชใ„ใ“ใจใŒใ‚ใ‚Šใพใ—ใŸใŒใ€ใ‚นใƒžใƒผใƒˆใƒ•ใ‚ฉใƒณใฎ็ฟป่จณๆฉŸ่ƒฝใ‚’ไฝฟใ‚ใ‚Œใฆใ„ใŸใฎใงใ€ๅ•้กŒ็„กใ่ฉฑใŒใงใใพใ—ใŸใ€‚
Stayed 1 night in Oct 2018
Verified

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable bed and room.

Comfortable bed and room. Breakfast and meals not the best I ever had in China, and not too much in the area but very close to subway.
Stayed 4 nights in Oct 2018
Verified

6/10 Okay

Shih

Liked: Room comfort
The stay was ok, on the 10th day stay, they logged me out the system and told me that I need to pay more for the rest of stay. After all the explanations and trips up dawn the elevator, they apologized that was their mistake. To make it up he said will have the service to deliver a fruit bowl to my room, it was never arrived. I am back Home today.
Stayed 13 nights in Oct 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

Only nice location

For Chinese is ok for that hotel but for other countries people are not comfortable to stay, coz they really cant not speak english. Even i would like to order for room service, it is really hard to orde coz of there english skill.
Stayed 3 nights in Aug 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Donโ€™t expect much

No staff can speak English , hotel interior is good but management is bad
Stayed 2 nights in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food only provided till 12am. Not convenient for business traveller who arrived hotel after 12am.
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

HYEONG REOL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2017๋…„ ๊ตญ๊ฒฝ์ ˆ์— ํ•ญ์ฃผ์—์„œ. .

5์„ฑ๊ธ‰ ํ˜ธํ…”๋กœ ์ˆ™๋ฐ•ํ•˜๊ธฐ ์ข‹์€ ๊ณณ์ž„. ํ•ญ์ฃผ์‹œ๋‚ด๊ฐ€ ์•„๋‹Œ ์‹ ๋„์‹œ์— ์œ„์น˜ํ•ด์„œ ์ฃผ๋ณ€ ์ธํ”„๋ผ๋Š” ๋ฏธ์„ฑ์ˆ™๋œ๊ณณ์ž„. ์‹ ๋„์‹œ๋กœ ํ–ฅํ›„ ์ฃผ๋ณ€์ธํ”„๋ผ๊ฐ€ ์™„์„ฑ๋˜๋ฉด, ์ข‹์„๋“ฏ....ํ•ญ์ฃผ๊ณตํ•ญ์„ ์ด์šฉํ•˜์‹ค๋ถ„์€ ์ ๊ทน ์ถ”์ฒœํ•ฉ๋‹ˆ๋‹ค
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

chirag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Aug 2017
Verified

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great business hotel

Clean and comfortable hotel. Hotel staff was very friendly and helpful.
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

ๅœฐๆฐˆ๏ผŒ็ถฒ็บฟ

ๆˆ‘ๅ…ฅไฝๆญคๆด’ๅบ—ๆ•ธๅคฉ๏ผŒ็™ผ็พๅ…ถไธญๆœ‰ๆˆฟ้–“็š„็ถฒ็ถซไธ่ƒฝ็”จใ€‚่€Œๅœฐๆฐˆๆ›ดๆœ‰ๅ‡ธ่ตทไพ†็š„็‹€ๆณ๏ผŒ่ฝ‰ๆˆฟๅŽ้ƒฝๆœ‰ๅŒๆจฃๆƒ…ๆณ๏ผŒๅฆ‚ๆญคๆœƒๅฐๅฎขไบบๅšๆˆไธๅฟ…่ฆ็š„ๅฑๆฉŸ๏ผ้œ€ๅคšๅŠ ็•™ๆ„๏ผ
Verified

4/10 Poor

KUO HAO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ๅทฎๅ‹็š„็ถฒ่ทฏ
Verified

8/10 Good

Dickson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and comforatable hotel.

wifi is really no good, need alot of funny registration and yet do not get connection at room for computer and phone.
Verified

8/10 Good

Chung Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel while in Hangzhou XiaoShan are

Good stay but the room wifi signal was very weak, however the hotel sent over a router and installed in my room, problem solved.
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
The wifi was very poor and worse that NOONE understood or talked english. I almost missed my flight. I had asked for a taxi to the airport at 7.15, but they couldn't even to that right and thought I needed it for 9...... Not a hotel for foreigners
Verified

6/10 Okay

TALK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

์ง์› ๊ทผ๋ฌด ์ˆ™๋ จ๋„๊ฐ€ ํ˜•ํŽธ์—†์Œ

๊ฐ€๊ฒฉ ๋Œ€๋น„ ๊ดœ์ฐฎ์€ ํŽธ์ด๋‚˜ ์ง์›๋“ค ์ˆ™๋ จ๋„๊ฐ€ ๋–จ์–ด์ง€๊ณ  ์•„์นจ ์‹์‚ฌ๋Š” ๋ณ„๋กœ์ž„ ์‹ค์ œ๋กœ ์šฐ๋ฆฌํŒ€ ์˜ˆ์•ฝ์ด ์•ˆ๋˜์–ด ์žˆ๋‹ค๊ณ ํ•ด์„œ ์•ฝ30๋ถ„ ์ด์ƒ ์ง€์ฒด๋˜์—ˆ๊ณ (์˜ˆ์•ฝ ๋ฒˆํ˜ธ๋ž‘ ํŒŒ์šฐ์ฒ˜๋ฅผ ๋ณด์—ฌ ์ฃผ์—ˆ์Œ์—๋„) ํ™•์ธ ํ›„์—๋Š” ์š”๊ธˆ์€ ์ง€๋ถˆ ๋˜์—ˆ๋ƒ๊ณ  ๋ฌผ์–ด์„œ ์–ด์ด์—†์—ˆ๊ณ  ์šฐ๋ฆฌ ์˜†์—์„œ ํ•œ ์†๋‹˜์ด ํ•ญ์˜ํ•˜๋‹ค ํ™”๋‚ด๋ฉด์„œ ์ง์›์—๊ฒŒ ํœด๋Œ€ํฐ์„ ๋˜์ง€๋Š” ์ผ๋„์žˆ์—ˆ์Œ ์šฐ๋ฆด ๋งˆ์ค‘๋‚˜์˜จ ๋ผ์ด์˜จ์Šค ์ ˆ๊ฐ•์„ฑ ์ด์žฌ๋„ ๋‚˜๋ฅผ ๋ณด๋ฉด์„œ ๋ฏธ์•ˆํ•˜๋‹ค๊ณ  ํ•  ์ •๋„
Verified

10/10 Excellent

Yi-Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ไธ้Œฏ

ๆˆฟ้–“็ฉบ้–“ๅคงใ€ไนพๆทจ่ˆ’้ฉ
Verified

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities

30 - 45 Minuten bis zum Flughafen

Bin spรคt angekommen und muรŸte mogens direkt zum Flughafen. Den versprochenen Flughafen-Bus fรผr 300 RMB gab es nicht - das Taxi hat aber nur 110 RMB gekostet. Wenn es Taxis gibt - ist das o.K. ............ Schade das die Klimaanlage nicht wirklich funktioniert hat. Auch in diesem Hotel war der Schimmel in meinem Zimmer zu riechen. Eigentlich sehr schade.
Verified

8/10 Good

Tae Ick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

okay for business

Overall it was okay
Verified

6/10 Okay

Min

Liked: Room comfort
้ฃฏๅบ—ๆœ‰้ปž่ˆŠ ไบบๅพˆๅคšๆ‰€ไปฅ็ธฝๆ˜ฏไธๅคงไนพๆทจ
Verified

10/10 Excellent

korean kang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ํ˜ธํ…” ์ง์›๋“ค๋„ ์นœ์ ˆํ•˜๊ณ  ์ข‹์•˜์–ด์š”. ๋‹ค์Œ์— ๋˜ ๊ฐ€๊ณ  ์‹ถ๋„ค์š”. ํ•œ๊ตญ ํ”„๋กœ๊ทธ๋žจ์ด ์—†์–ด์„œ ์•„์‰ฝ๋„ค์š”.