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White Horse Lake Jianguo Hotel

4.5 star property

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Photo gallery for White Horse Lake Jianguo Hotel

Property entrance
LCD TV
Lobby lounge
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
No 336 South Changjiang Road, Hangzhou, Zhejiang, 310052
  • Place, Liuhe Pagoda
    ‪6 min drive‬
  • Place, Quiantang River Bridge
    ‪6 min drive‬
  • Place, Hangzhou Zoo
    ‪7 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite

Suite | Living room

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Themed Family Parent-Child Room

In-room safe, desk, blackout curtains, iron/ironing board

Themed Family Parent-Child Room

  • Sleeps 3

View all photos for Executive Suite

In-room safe, desk, blackout curtains, iron/ironing board

Executive Suite

  • Sleeps 2

View all photos for Deluxe Duplex Type B Suite

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Duplex Type B Suite

  • Sleeps 4

View all photos for Pressure-Free Smart Sleep Deluxe King Room

Lobby

Pressure-Free Smart Sleep Deluxe King Room

  • Sleeps 2

View all photos for Pressure-Free Smart Sleep Superior Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Pressure-Free Smart Sleep Superior Twin Room

  • Sleeps 2

View all photos for B.duck Star Quality Family Room

In-room safe, desk, blackout curtains, iron/ironing board

B.duck Star Quality Family Room

  • Sleeps 2

View all photos for Strawberry Music Star Quality Family Room

In-room safe, desk, blackout curtains, iron/ironing board

Strawberry Music Star Quality Family Room

  • Sleeps 2

View all photos for Quantum Premium Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Quantum Premium Twin Room

  • Sleeps 2

View all photos for Memory Room (Memory foam mattress)

In-room safe, desk, blackout curtains, iron/ironing board

Memory Room (Memory foam mattress)

  • Sleeps 2

View all photos for Mlily Zero Pressure Twin Room (with Memory Mattress and Pillow)

In-room safe, desk, blackout curtains, iron/ironing board

Mlily Zero Pressure Twin Room (with Memory Mattress and Pillow)

  • Sleeps 2

View all photos for Superior Suite With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Suite With Lake View

  • Sleeps 2

View all photos for Traditional Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Traditional Double Room

  • Sleeps 2

View all photos for Deluxe Suite

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Suite

  • Sleeps 2

View all photos for Mini Suite

In-room safe, desk, blackout curtains, iron/ironing board

Mini Suite

  • Sleeps 2

View all photos for Superior Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Room

  • Sleeps 2

View all photos for Superior 2-bed Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2-bed Room

  • Sleeps 2

View all photos for Deluxe Queen Room

Lobby

Deluxe Queen Room

  • Sleeps 2

View all photos for Deluxe 2-bed Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe 2-bed Room

  • Sleeps 2

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About this property

White Horse Lake Jianguo Hotel

This smoke-free hotel features 3 restaurants, an indoor pool, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a snack bar/deli, and a sauna are onsite.
White Horse Lake Jianguo Hotel offers 382 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
With your stay at White Horse Lake Jianguo Hotel, you'll be connected to the convention center and close to West Lake. You'll find features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy Chinese cuisine while dining at Golden Phoenix Chinese
  • Breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym and a sauna
  • 8 minutes by car from West Lake and 7 minutes from Song Dynasty Town
  • Airport shuttle service available
White Horse Lake Jianguo Hotel offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness center. There are 3 restaurants on site, along with a snack bar/deli. A business center and meeting rooms are available.

Public spaces have free WiFi. An arcade/game room, tour/ticket assistance, and dry cleaning/laundry services are also featured at the luxury White Horse Lake Jianguo Hotel. Self parking is free.

This 4.5-star Hangzhou hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily.
Golden Phoenix Chinese - This restaurant specializes in Chinese cuisine.
Victory Cafe - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Chichi Restaurant - This restaurant specializes in Asian cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available for a fee: CNY 115 per person
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Chichi Restaurant
  • Golden Phoenix Chinese
  • Victory Cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On a lake

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property

Information provided by the property may be translated using automated translation tools

Pets

  • Pets and service animals are not allowed at White Horse Lake Jianguo Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately CNY 115 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

White Horse Lake Jianguo

White Horse Lake Jianguo Hangzhou

White Horse Lake Jianguo Hotel

White Horse Lake Jianguo Hotel Hangzhou

White Horse Lake Jianguo

White Horse Lake Jianguo Hotel Hotel

White Horse Lake Jianguo Hotel Hangzhou

White Horse Lake Jianguo Hotel Hotel Hangzhou

White Horse Lake Jianguo Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 2 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

6.6/10

Cleanliness

5.6/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

4/10 Poor

Asha, Taipei, Taiwan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel facility is new but service is unqualified

The credit point that I offered just in few minutes ago is opposite; the credit ranking here is correct this time. However, the comment about my staying experience is real based on my recent stays in end-July 2013; this is not a right hotel to stay for business travelers.

6/10 Okay

Asha, Taipei, Taiwan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hardware is good but service is unqualified.

The hotel is a pretty new one. The room is nice and well facilitated, but the service at their front desk, restaurant, and public area are unqualified--not internationally, very localized, and sometimes rude. They do not offer shuttle service to any nearby spots; as this hotel is very far from the downtown and commercial area in "Binjian district" of Hangzhou City, it is very difficult to get a taxi for the hotel and very high cost to take taxi for every places you go in the city.