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Zhejiang Narada Grand Hotel

5.0 star property

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Photo gallery for Zhejiang Narada Grand Hotel

A rooftop pool area with lounge chairs and a wooden deck.
Property video
A spacious lobby with high ceilings, large columns, and a reception desk.
A modern kitchen with a central island, built-in appliances, and a sleek design.
A modern hotel with a curved facade, surrounded by a well-lit urban area with a stadium in the background.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
122 Shuguang Road, Hangzhou, Zhejiang, 310007
  • Place, Zhejiang University Yuquan Campus
    ‪12 min walk‬
  • Place, Hangzhou Botanical Garden
    ‪2 min drive‬
  • Place, West Lake
    ‪3 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Suite

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Suite - Mountain-View

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Suite - Mountain-View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Business Queen Room

Business Queen Room

Business Queen Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Hill Deluxe King Room

Hill Deluxe King Room

Hill Deluxe King Room

  • Hill view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin

A modern hotel room with a large window, two beds, a sofa, a dining table, and a small kitchen area.

Deluxe Twin

8.0 out of 10
Very good
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, City View

Superior Room, City View

Superior Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Baoshi Double Bed Room

Premium bedding, memory-foam beds, minibar, in-room safe

Baoshi Double Bed Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Sofitel Hangzhou Westlake
Shangcheng
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 526 reviews
The price is €96
includes taxes & fees
10 Aug - 11 Aug
Sofitel Hangzhou Westlake

About this property

Zhejiang Narada Grand Hotel

This smoke-free hotel features 4 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Zhejiang Narada Grand Hotel offers 394 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature premium bedding. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us they enjoy the overall property condition at Zhejiang Narada Grand Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Huanglong Stadium. Free WiFi in public areas, free self parking, and 4 restaurants are available.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 4 restaurants, a coffee shop, a swim-up bar, and a poolside bar
  • Buffet breakfast offered for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • 11 minutes by foot from Zhejiang University Yuquan Campus and a 3-minute drive from Wulin Square
  • Airport shuttle service available for a fee
Zhejiang Narada Grand Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, meeting rooms, and limo/town car service. A health club, a hot tub, and a sauna are also featured at the luxury Zhejiang Narada Grand Hotel. You'll have access to the indoor pool and health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Hangzhou hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Window Pavilion Cafe - This buffet restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Lotus Chinese Deli - This restaurant serves lunch and dinner.
Dan Gui Lou - This restaurant serves dinner only.
NASUBI - This restaurant serves lunch and dinner.
Tea Garden Lounge - Onsite restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee: CNY 159 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Dan Gui Lou
  • Lotus Chinese Deli
  • NASUBI
  • Tea Garden Lounge
  • Window Pavilion Cafe

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor tennis court
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zhejiang Narada Grand Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CNY 1000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 159 per person
  • Airport shuttle fee: CNY 500 per vehicle (one way)
  • Rollaway bed fee: CNY 230.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Zhejiang Narada Grand Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Narada Grand Hotel
Narada Grand Hotel Zhejiang
Narada Hotel
Zhejiang Narada
Zhejiang Narada Grand
Zhejiang Narada Grand Hangzhou
Zhejiang Narada Grand Hotel
Zhejiang Narada Grand Hotel Hangzhou
Zhejiang Narada Hotel
Zhejiang Narada Hotel Hangzhou
Zhejiang Narada Grand Hotel Hotel
Zhejiang Narada Grand Hotel Hangzhou
Zhejiang Narada Grand Hotel Hotel Hangzhou

Zhejiang Narada Grand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 34 out of 76 reviews
Rating 8 - Good. 26 out of 76 reviews
Rating 6 - Okay. 10 out of 76 reviews
Rating 4 - Poor. 3 out of 76 reviews
Rating 2 - Terrible. 3 out of 76 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hai

Liked: Cleanliness, staff & service, amenities
Excellent place to hold our luggage while we go last minute shop
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Xiao Ming

Liked: Property conditions & facilities
friendly services
Stayed 7 nights in Nov 2024
Verified

8/10 Good

Shurei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適にお過ごしました。
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

HAI MIN

好
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Paolo

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Alle tre di mattina ho dovuto cambiare camera per un fortissimo odore di fogna proveniente dal bagno. La nuova camera puzzava di fumo ed ho trovato cenere di sigaretta nel purificatore d’aria. Il personale della reception non parla inglese, e siamo in un 5 stelle
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

KAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: 安静, 交通便利
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Nahyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조식 좀 비싼거 아닌가? 했는데 이근처 물가 생각하면 괜찮습니다. 맛도 좋아요. 그리고 숙소도 물론 깨끗 조용 좋았습니다.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Oi Yin Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

酒店服務一流

酒店上下員工都好好服務，最開心是每個人天天帶着笑容對我們。無論前枱或者禮賓部，或者保安人員，非常之有禮貌，我再來杭州，一定會選擇這酒店，另外酒店旁邊已經是黃龍洞地鐵站，坐車非常方便，由蕭山國際機場到酒店，地鐵只是$7. 真的要推介。
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

S. M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推荐

房间干净，整洁，ingrid提醒住店客人停车免费
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
地理位置好，大堂改建后nice，伊经理友好，帮助搬行李，介绍广场上地铁出行，杭州游在世贸，我们留下美好回忆。
Verified

6/10 Okay

xiang

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
guests smoke at non-smoking floor, poor service at check-in.
Stayed 1 night in Jun 2021
Verified

8/10 Good

Yifan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient location

The hotel staff are very friendly and food was nice. The location is perfect, we walked to West Lake. The surroundings are very convenient. Good experience.
Stayed 2 nights in May 2021
Verified

6/10 Okay

Lawrence

Liked: Cleanliness, staff & service

hotel experience 世貿群瀾大飯店

Location wise, it is not at the most convenient location as there are not too many shops around the hotel. Traffic could get really bad leaving the hotel as it is a one way traffic near the construction site. The check in experience was quick and efficient. Front desk staffs were well trained and courteous. Guest room toilet, decor and furniture looks old and outdated but clean. After getting the reminder from front desk staff about possible construction noises, I still picked the room facing the construction site but I can still hear the noises as early as 5-6AM in the morning. I am not sure I would pick the same hotel next time going to Hangzhou.
Stayed 1 night in Apr 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

서호와의 접근성은 좋습니다

호텔 방이 너무 작고 5성급이라고 하기에는 다소 방 컨디션이 많이 부족해 보였습니다. 직원들의 서비스와 청결 등은 매우 훌륭하였으나 호텔 연식이 오래된 점 주변에 지하철 공사로 시끄러웠던 점은 많이 투숙 시 많이 아쉬웠습니다.
Stayed 5 nights in Nov 2020
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff speak English.

Staff were incredibly helpful and spoke English which is really refreshing in China.
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel.

A lovely hotel with a great pool and nice food. Clean rooms and friendly staff. A perfect getaway.
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務非常親切，將來地鐵開通會更便利。
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間大, 體育設施好. 但是壁球場的照明不好, 有燈管沒亮. 員工非常有禮貌, 服務熱情. 早餐非常豐富. 可惜附近正在修地下鐵路, 噪音有時較大. 亦影響交通.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, good location. Booked non-smoking room but the prepared non-smoking room is full of the smoking smell. Got room changed immediately and seems an upgraded room which is a bitter bigger.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Helpful staff. Friendly.

My stay was great. No complaints. Staff was helpful. Starbucks in the hotel, which was lovely. Great location for getting to West Lake and other areas. The Spa downstairs was incredibly overpriced. Fancy hotel or not, the prices reflected that of a 5-star hotel in the States. I opted out. Hotel might could give a better guest discount to offset the inflated prices, and I bet more guests would use the service.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境不錯，酒店職員友善有禮，但是酒店外面有地鐵工程比較嘈特別在晚上及房間不時聞到煙味（住不吸煙樓層）
Stayed 7 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and only 15.min ride by taxi

Excellent! Constructions on the other side of the road so that rooms with hill view will have noise all night and day.
Stayed 4 nights in Sep 2018
Verified

10/10 Excellent

qi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
空间很大
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prima

Mooi hotel vlakbij de Lake
Stayed 2 nights in Jun 2018