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Zhishang Hotel Hangzhou West Lake Zheyi

Property class: 2.5

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Photo gallery for Zhishang Hotel Hangzhou West Lake Zheyi

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.
A modern bathroom with wooden cabinetry, a glass shower enclosure, and a small plant on a shelf.
A modern reception area with a wooden floor, a reception desk, and a wall with a mountain landscape mural.
A hotel entrance with a sign reading "Smart Hotel".
A modern hotel room with a wooden desk, a white chair, a flat-screen TV mounted on the wall, and a small plant on the desk.

Reviews

6.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Changqing Sub-district, 7th Floor, No. 39, Xinhua Road, Hangzhou, Zhejiang, 310019
  • Place, Hangzhou China Silk Town
    ‪20 min walk‬
  • Place, West Lake
    ‪2 min drive‬
  • Place, Wulin Square
    ‪2 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪28 min drive‬

Room options

View all photos for Comfort Double Room

A neatly arranged hotel room with a bed, bedside tables, a desk, and a large window with curtains.

Comfort Double Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double or Twin Room, Non Smoking, Housekeeping

A hotel room with two beds, a painting of a lake, a TV, and a wooden door.

Comfort Double or Twin Room, Non Smoking, Housekeeping

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Comfort Twin Room, Non Smoking, Housekeeping

A modern hotel room with a large bed, a desk, and a cityscape mural on the wall.

Comfort Twin Room, Non Smoking, Housekeeping

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Triple Room

A hotel room with two beds, a desk, a chair, a TV, and a mural of a pier.

Family Triple Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Double Room Single Use

A modern hotel room with a large bed, a nightstand, a desk, and a wall mural of a traditional building.

Economy Double Room Single Use

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Zhishang Hotel Hangzhou West Lake Zheyi

This smoke-free hotel features a microwave in a common area, a refrigerator in a common area, and concierge services. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Change of towels is available on request.
Zhishang Hotel Hangzhou West Lake Zheyi offers 50 air-conditioned accommodations with complimentary bottled water and hair dryers. Accommodations offer separate sitting areas. Memory foam beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with cable channels. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include showers, complimentary toiletries, and children's slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

During your stay at Zhishang Hotel Hangzhou West Lake Zheyi , you'll be within walking distance of West Lake. You'll find features like free WiFi in public areas, plus concierge services and laundry facilities.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 2-minute drive from West Lake and a few minutes from Zhejiang University First Affiliated Hospital
As a guest of Zhishang Hotel Hangzhou West Lake Zheyi , you'll find tour/ticket assistance, concierge services, and laundry facilities. WiFi is free in public spaces. Zhishang Hotel Hangzhou West Lake Zheyi also features a front-desk safe, an elevator, and a microwave in a common area.

This Hangzhou hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zhishang Hotel Hangzhou West Lake Zheyi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
Property Registration Number 有
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Zhishang Hotel Hangzhou West Lake Zheyi Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

4.0/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Yiryung

Disliked: Cleanliness, amenities
주소를 알기 어려워서 좀 헤맸어요. 정말 캐주얼한 친구끼리 저렴 버전으로는 괜찮지만 호텔이라 생각은 하면 안돼요.그냥 잠만 자는 곳
Stayed 2 nights in Jun 2026