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Chalcedony Grand Hotel

4.0 star property
VIP Access

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Photo gallery for Chalcedony Grand Hotel

Exterior
Suite (Chalcedony) | Terrace/patio
Interior entrance
Suite (Chalcedony)
Family Room | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
4 Nguyen Truong To, Ba Dinh Dist, Hanoi, 10000
  • Place, Dong Xuan Market
    ‪7 min walk‬
  • Place, West Lake
    ‪8 min walk‬
  • Place, Hoan Kiem Lake
    ‪15 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, City View

Deluxe Room, City View

Deluxe Room, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Executive lounge

Family Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite (Chalcedony)

Suite (Chalcedony)

Suite (Chalcedony)

  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Chalcedony Grand Hotel

Central hotel with a full-service spa connected to a shopping center in Hanoi
Along with a full-service spa, this hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Chalcedony Grand Hotel offers 73 air-conditioned accommodations with fireplaces and minibars. 32-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour health club.

Guests under 7 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
With your stay at Chalcedony Grand Hotel, you're connected to a shopping center and just a quick walk from West Lake. Features include free WiFi in public areas and a free manager's reception, plus a full-service spa.
  • Free WiFi and wired Internet
  • Enjoy Vietnamese cuisine while dining at Chalcedony Coffee Lounge
  • Treat yourself to massages, body treatments, or facials at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Within a 15-minute walk of West Lake and Hanoi Old Town Night Market
  • Airport, train station pick-up, and local-area shuttle service available for a fee
Chalcedony Grand Hotel offers its guests a full-service spa and a 24-hour health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 753 square feet (70 square meters) and includes conference space. Spa services, a terrace, and gift shops/newsstands are also featured at the business-friendly Chalcedony Grand Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

The hotel hosts a free manager's reception daily.
Chalcedony Coffee Lounge - This wine bar specializes in Vietnamese cuisine. Happy hour is offered.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Onsite parking available only on request

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Chalcedony Coffee Lounge

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 753 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Lift (180 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2012

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 100 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Chalcedony Grand Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 500000.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 100 percent of room rate (subject to availability)
  • Rollaway bed fee: USD 500000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events (including family gatherings, birthday parties and other events) are allowed on site; maximum attendees: 40
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chalcedony Hanoi
Chalcedony Hotel
Chalcedony Hotel Hanoi
Chalcedony Hotel
Chalcedony Grand Hotel Hotel
Chalcedony Grand Hotel Hanoi
Chalcedony Grand Hotel Hotel Hanoi

Reviews

Chalcedony Grand Hotel Reviews

9.2

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 9 out of 14 reviews
Rating 8 - Good. 4 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

Reviews

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy street but dining options available and breakfast was fantastic
Stayed 2 nights in Aug 2025

10/10 Excellent

Lindsey

Stayed 1 night in Jun 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities
There was a dispute with the front desk manager about a water bottle. He insisted i pay $3 because i used the wrong bottle in the room.
Stayed 1 night in Mar 2025

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotelbas very clean and a goodvlocation to where we were meeting our tour group.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeanne, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and buffet breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, lovely room with courtyard (703). Nice breakfast.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to all attractions
Stayed 3 nights in Jan 2025

6/10 Okay

Alison

Stayed 3 nights in Jan 2025

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and good food
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelly

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Aurelia

Liked: Amenities
Great service thank you
Stayed 1 night in Dec 2024

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here and would book again when I return to Hanoi. The staff were so friendly, the breakfast had many excellent options and I thought the location of the hotel was perfect for me. Definitely recommend staying here.
Stayed 1 night in Oct 2024

8/10 Good

Martin

Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 나쁘진 않아요.

주변이 번잡하긴 하지만, 괜찮아요 그래도~ 단체 관광객이 많은 것 같아요. 항상 로비에 여행용 가방이 많이 있어요. 조식은 많이 있진 않지만, 쌀국수랑 오믈렛 괜찮아요.
Stayed 2 nights in Mar 2025