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Dal Vostro Hotel & Spa

4.0 star property

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Photo gallery for Dal Vostro Hotel & Spa

Property grounds
Bar (on property)
Lobby
Interior
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
12 Bao Khanh, Hoan Kiem, Hanoi
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪46 min drive‬

Room options

View all photos for Classic Double Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Classic Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Dalvostro Suite

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Dalvostro Suite

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Family Room

7.0 out of 10
Good
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Room, Balcony

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Executive Room, Balcony

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Junior Suite

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Dal Vostro Hotel & Spa

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a sauna, a coffee shop/cafe, and coffee/tea in a common area.
Dal Vostro Hotel & Spa offers 40 air-conditioned accommodations with washers/dryers and minibars. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 45-inch flat-screen televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including reflexology.
Our customers tell us they can't get enough of the helpful staff at Dal Vostro Hotel & Spa. During your stay, you're just a quick walk from Hoan Kiem Lake. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna
  • Steps from Hoan Kiem Lake and 6 minutes by foot from Thang Long Water Puppet Theatre
  • Airport, train station pick-up, and train station drop-off shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. A sauna, spa services, and a terrace are also featured at the business-friendly Dal Vostro Hotel & Spa. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. Free self parking is available.

This 4-star Hanoi hotel is smoke free.

The hotel hosts a free manager's reception daily.
Dal Vostro Hotel & Spa has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 350,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Sauna

Family friendly

  • Children's toys
  • High chair
  • In-room washing machine/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • On a lake
  • Terrace

Spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable channels
  • First-run films
  • Netflix
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Washing machine/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dal Vostro Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 550000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 350000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 500000 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: VND 550000.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, access to the public bathing facility, and high chair
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Dal Vostro Hotel & Spa offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • For stays on 14 February, the total price shown includes a charge for a mandatory Valentine's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dal Vostro Hotel Hanoi
Dal Vostro Hotel
Dal Vostro Hanoi
Dal Vostro
Dal Vostro Hotel Spa
Dal Vostro Hotel & Spa Hotel
Dal Vostro Hotel & Spa Hanoi
Dal Vostro Hotel & Spa Hotel Hanoi

Dal Vostro Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 194 out of 308 reviews
Rating 8 - Good. 88 out of 308 reviews
Rating 6 - Okay. 16 out of 308 reviews
Rating 4 - Poor. 4 out of 308 reviews
Rating 2 - Terrible. 6 out of 308 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Khanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and excellent staffs.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as home … enjoyed my stay
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff, great location.

Great location near lake in old town. Friendly helpful staff. Near to some of hanois best restaurants.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is outstanding making us feel at home
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Staff here were extremely friendly. Excellent location for easy access to the Old Quater
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in heart of old quarter. Staff was great greeting me and welcoming to hotel. Room was clean and comfortable. Very pleasant experience
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Keith Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in a great location with lots of shops, cafes and restaurants nearby. The staff were friendly and very welcoming. The breakfast buffet had many options and the food was good. The room was clean.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Kwok

Liked: Staff & service, amenities, property conditions & facilities
Very good value. Staff was friendly and eager to help. Very well located. Clean Facility.
Stayed 5 nights in Sep 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

Spent two nights here in December and it was a pleasant stay. Good location and friendly staff. However, this is not a 4 star-standard hotel. Should improve breakfast choice and bathroom drainage system.
Stayed 2 nights in Dec 2022
Verified

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction on road so we had to walk 2 blocks. Very kind and helpful staff.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Customer Service!!

The hosts were absolutely amazing and very attentive to our needs. They went over and beyond to make sure that we were comfortable and had all of the correct information in terms of restaurants, shopping and major attractions in the area. The owner of the hotel was able to pull some strings and get us last minute seating at 1 of the top rated restaurants in the area. We were made to feel at home and would definitely stay here again😁😁
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Linda

Everyone was especially helpful. We appreciated Carrie’s suggestions and help. Thank you to the young man who walked to the puppet show to get us tickets.
Stayed 2 nights in Nov 2023
Verified

2/10 Terrible

Mikal

Disliked: Cleanliness, amenities, property conditions & facilities
It's just a hotel room.not a resort. No spa,sauna or swimming pool. They don't clean the rooms
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like that we only get 1 key per room. The staff was excellent. Very polite. Very prompt at bringing items to room. We accidentally booked one day shorter than we thought we did and we left everything in our rooms to go sightseeing. The staff realized we were confused and had made a mistake and meant to book one more day so they left everything in our rooms untouched and let us book the same room when we got back to the hotel after sightseeing. I am so very grateful to them for being so considerate and understanding.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Oded

Liked: Cleanliness, staff & service
Dal Vostro Hotel doesn't really deserve the five stars I gave it given that we had several problems with the room. The staff however was excellent and did their best to make things right - I can't ask anything more. An example is the fridged in both our rooms didn't work. I was told that that was a known issue; that the fridges are largely there to keep dust off the minibar items. Someone though came by a short while later carrying a replacement fridge. It didn't keep anything cold, but did bring it a couple degrees below room temperature. The rooms were clean and comfortable. The hotel has a great location. And again the staff were always keen to help.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Youngki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

에어컨 우수합니다

룸 위생은 우수합니다. 직원들 영어는 부족... 친절하기는 합니다 조식도 만족스럽습니다
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Severine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ça fait le job mais pas exceptionnel

L’hôtel est très bien placé. Et le personnel au petit soin. L’espace famille se compose de deux chambres en bout de couloir avec une porte dans le couloir qui se ferme pour réunir les deux. Il n’y a pas de lumière de l’extérieur (une fenêtre qui donne sur un mur…). Attention, pas de piscine comme indiqué !
Stayed 6 nights in May 2023
Verified

10/10 Excellent

Noboru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サービスが良い

フロントの方（フィリピン人の女性）がとても優しく、日本人のような高いホスピタリティを持っており、妻子がとても感動していました。 特に、GRABを使って郊外に出かけた際に、帰りの車が見つからず、途方に暮れていたのですが、その女性がわざわざハノイ市内からGRAB使って迎えに来てくれました。
Stayed 3 nights in Apr 2023
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Très bien situé, le personnel est très gentil et aux petits soins pour nous rendre le séjour agréable. Merci à toute l’équipe pour la qualité de votre accueil, c’est très agréable.
Stayed 5 nights in Apr 2023
Verified

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, room comfort

Goed hotel

Voor de 2e keer gekozen voor dit hotel. Geen gym aanwezig helaas maar wel alle luxe mogelijkheden. Rond HK zijn voldoende fitnessgelegenheden met een dagpas. Ontbijt is niet gratis, maar wel uitgebreid. Kamer is aan een opfrisbeurt toe. Voornamelijk de kitranden in de douche. Balkon kent een diepte van 20 cm. Voldoende km het weer even te checken voordat je buiten stapt. Vriendelijk personeel, al moest ik wel zelf medicatie ophalen toen ik hoge koorts had. Ze wezen me wel vriendelijk de weg. Ook tips over de simkaart, koop deze niet op het vliegveld. Beheersen de Engelse taal voldoende. Locatie is fantastisch. In en drukke straat, maar zonder veel autoverkeer. In het weekend is het hotel slechter bereikbaar, omdat HK lake dan een walking street is. Je moet dan wat verderop je laten oppikken door de taxi.
Stayed 20 nights in Oct 2022
Verified

8/10 Good

Hiroyuki

Liked: Cleanliness, staff & service
Disliked: Amenities
冷蔵庫がまったく冷えなかった… 2階の部屋だったが、外がうるさ過ぎた。
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Thu Giang

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Mình chọn phòng có cửa sổ nhưng thực tế là cửa sổ giả nhé, nên không thông thoáng. Tường khá mỏng nên nghe cả tiếng ngáy và tiếng nói chuyện của phòng bên cạnh. TV thì chỉ tắt mở chứ k chuyển kênh được. Nv nhanh nhẹn, nhiệt tình
Stayed 3 nights in May 2022
Verified

8/10 Good

Ove Johan

Liked: Cleanliness, staff & service, room comfort
A hotel with fantastic service. At the time i stayed there they were renovating some areas, but still a good place. Very close to almost everything in the centre of Hanoi. Very good service!
Stayed 3 nights in Apr 2022
Verified

6/10 Okay

ARUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great. Staff were friendly. Rooms were clean. Hot water was an issue for the last 2 nights. Had to showered in cold water.
Stayed 10 nights in Apr 2022
Verified

10/10 Excellent

Daniell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

satisield

Im satisfield with my time here
Stayed 1 night in Nov 2020