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San Premium Hotel

4.0 star property
VIP Access

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Reception
Shower, rainfall showerhead, designer toiletries, hair dryer
Breakfast, lunch and dinner served
Balcony Double, City View
Balcony Double, City View | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
36 Ha Trung Str, Hang Bong Ward, Hoan Kiem District, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Balcony Double, City View

Balcony Double, City View

Balcony Double, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Connecting Room

Family Connecting Room

Family Connecting Room

7.6 out of 10
Good
(4 reviews)
  • City view
  • 45 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Double or Twin Room, City View

Junior Double or Twin Room, City View

Junior Double or Twin Room, City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Room, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

San Premium Hotel

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area.
San Premium Hotel offers 62 air-conditioned accommodations with computers and minibars. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Premium digital television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at San Premium Hotel. During your stay, you're just a quick walk from Train Street. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include babysitting, free supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes a gym, hiking/biking trails, and bike rentals
  • Steps from Hang Da Market and 4 minutes by foot from Train Street
  • Airport pick-up and train station pick-up shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness center, a terrace, and barbecue grills are also featured at the family-friendly San Premium Hotel. A shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service are available for a fee.

This 4-star Hanoi hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
San Premium Hotel has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: VND 20,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2013
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch TV with premium digital channels
  • Computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 590000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately VND 20000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 500000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: VND 2 (from 1 to 5 years old)
  • Rollaway bed fee: VND 590000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
San Premium Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cyclo Hotel
Golden Cyclo
Golden Cyclo Hanoi
Golden Cyclo Hotel
Golden Cyclo Hotel Hanoi

San Premium Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 59 out of 92 reviews
Rating 8 - Good. 22 out of 92 reviews
Rating 6 - Okay. 9 out of 92 reviews
Rating 4 - Poor. 0 out of 92 reviews
Rating 2 - Terrible. 2 out of 92 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Location was excellent. It was clean, the staff were super helpful. Lots of breakfast options.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay!!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jamie R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Place to Stay

The service, cleanliness, the room, breakfast are all at its best.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the city center so very convenient with plenty of restaurants, stores, and grocery shops around. The staff was very friendly and helpful. The hotel is a bit outdated but is ok. My only issue was the mold in the shower. Everything else was fine
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Hoang

Liked: Cleanliness, amenities, property conditions & facilities
Great Location with an extremely friendly and helpful staff. Their communication was excellent throughout the whole process.they communicated well in English and Vietnamese
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Huy?n

Liked: Staff & service, property conditions & facilities
Good location and very friendly staff
Stayed 1 night in Feb 2025
Verified

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and friendly staff, good buffet breakfast, great location, has everything you need
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Sambath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and excellent breakfasts.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Rochelle Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean and comfortable room. Amazing spacious balcony. The staff at this hotel truly make your stay special.
Stayed 16 nights in Sep 2025
Verified

10/10 Excellent

Cristy

Liked: Staff & service, property conditions & facilities
staff are excellent, professional, will recommend the place to our friends and families
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Hori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, friendly staff
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely would recommend staying here. The location is great; a short walk to train street. What makes it special is how kind everyone is, especially Aimee and Mike; they are literally amazing, from suggestions to taking care of us through all of our stay. Hope to see you guys sometime soon.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a halongbay cruise with the hotel which gave a transfer back to the airport for free which is great. Staff are extremely helpful and friendly! Recommend
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were very friendly.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Minh -Tien

Liked: Amenities
Staff is so friendly and helpful
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent little boutique hotel close to everything and ALL staff were super friendly especially Kevin the door man.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

San Boutique Hotel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Staff were the best took time to make sure everything went well and checked during the day.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Nice Location
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel in Old Quarter

I liked staying at this hotel because of the location and the size of the rooms. Most hotels in the old quarter have tiny rooms but San Premium was different. The staff were super friendly and helpful. I would love to visit again
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Gauduel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very polite helpful and paid attention to every little needs.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Clean and comfortable
Stayed 1 night in Mar 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Fantastic young vibrant staff who make you feel very welcome! Greet and farewell when you arrive n depart. Quick to assist in your every needs n questions
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Zoey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing find in Hanoi Wonderful stay, very friendly staff amazing rooms and breakfast is plentiful couldn’t have asked for any better thank you would definately recommend: Rooms are lovely clean with tea and coffee plus water to have. Beds very comfy and showers are nice walk in with hot water.
Stayed 1 night in Oct 2024