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Hanoi Golden Hotel

2.0 star property

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Photo gallery for Hanoi Golden Hotel

Interior
Lobby
Staircase
Food and drink
Family Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
12 Ngo Gach, Hang Buom, Hoan Kiem, Hanoi, 100000
  • Place, Dong Xuan Market
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hanoi Golden Hotel

Hotel with a restaurant, 9-minute walk to Hoan Kiem Lake
Along with a restaurant, this hotel has coffee/tea in a common area and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hanoi Golden Hotel offers 13 air-conditioned accommodations with minibars and complimentary bottled water. 23-inch flat-screen televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

During your stay at Hanoi Golden Hotel, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a restaurant, and dry cleaning service are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 5-minute walk from Hanoi Old Town Night Market and 9 minutes by foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hanoi Golden Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services.

Smoking is allowed in designated areas at this Hanoi hotel.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 10 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 23-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 830000 per vehicle (roundtrip)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Hanoi Golden Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hanoi Golden
Hanoi Golden Hotel Hotel
Hanoi Golden Hotel Hanoi
Hanoi Golden Hotel Hotel Hanoi

Hanoi Golden Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 14 out of 34 reviews
Rating 8 - Good. 12 out of 34 reviews
Rating 6 - Okay. 5 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Chatlene

Liked: Staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Chatlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy walking to things. Hard to find location walk down a dirty little alley. Staff were amazing. Room was clean and comfortable beds
Stayed 1 night in Jul 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was quite comfortable! There’s an elevator, nice beds, and a good shower in a clean bathroom. It is down a tiny alleyway that is not well marked, but once you know where to go it is easy (and takes you by a shop with great bao buns). A nice find for the price!
Stayed 3 nights in Apr 2025

6/10 Okay

Glenna

Travelled with family
Liked: Cleanliness, staff & service
Location and comfortability is mediocare, but Peter, the hotel’s overall customer service provider (concierge, reception, facilities maintenance, host etc) is excellent, very nice and respectful.
Stayed 4 nights in Feb 2025

4/10 Poor

Lal

Disliked: Amenities, property conditions & facilities
So confused who could have given this hotel the good reviews. Was definitely my least favourite stay on my 2 month southeast asia trip. Firstly I walk in and the room had ants crawling all over, the safe and minibar both didn’t work (which is quite important when you’re somewhere so hot and can’t even keep cold water in your room). The hotel is at the end of this awful sketchy alley, which smells so bad. You’ll be leaving the hotel at 8 am for a tour and people are chopping raw chicken on the floor and you have to jump over them. If you’d like to come back any time after midnight, you have to wake up this guy who sleeps on the lobby floor, which you feel so bad to do… so weird they cannot give you a key like any other hotel i’ve been to. Also they lock the whole alley, so you have to call him outside the alley and wait for him to come there? Does not feel safe at all, as a solo traveler what would i do if my phone was stolen/dead, or if i was followed home or just needed to get in urgently late at night? Also cause of this weird alley thing, you cannot wait for any of your tours or cabs at the lobby, you have to walk to the street with your stuff and wait in the middle of the road.
Stayed 3 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Kian Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Joana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is difficult to find this hotel because the entrance is quite hidden, but overall the price is super affordable. The hotel is clean very well located, you can walk petty much to every tourist attraction. Lots of food options around, to choose from. If you are looking for affordability and convenience this is your place.
Stayed 2 nights in Aug 2023

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Very much loved this hotel for the price, it was clean and everyone was so nice and friendly and were able to watch our bags while we went to cat ba. Very walkable and right by night market. It is down a little alley way so look for the sign on the street. It was quiet even though it was so central. Free coffee in lobby, AC worked very very well
Stayed 1 night in Jun 2023

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, friendly and helpful staff, nice room with a comfortable bed. Overall, a great value
Stayed 4 nights in May 2023

8/10 Good

Adrian

Travelled with group
Liked: Cleanliness, staff & service, room comfort
We enjoyed our stay but had to leave as flights was cancelled and had to change to early flight
Stayed 2 nights in Mar 2020

10/10 Excellent

Mary Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a small room on an alley but its so clean aimee the staff was so nice . She talks english too. Shes so approachable breakfast is goodtoo.. Will stay at this hotel again
Stayed 3 nights in Dec 2019

8/10 Good

MaryAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall experience is very satisfactory. Staff was very attentive to our needs. Daily make up of our room. Breakfast was ok. Location was very convenient to night market and restaurant. The entrance to the hotel though is a small alley, the only down side of it. But ok in general.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service
Good service provided by staff but room and facilites are very basic.
Stayed 4 nights in Dec 2018

8/10 Good

Hayley

Liked: Staff & service
Søde personale, værelset var slidt og badeværelset var ikke velholdt. Men en okay værelse midt i byen.
Stayed 3 nights in Oct 2025

4/10 Poor

SHOTA

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

WING FUNG

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
酒店很近景點及很多食店, 我們原先訂購2間單床房間, 但去到後才通知沒有同層2間單人床房間, 需分開層數或如同層其中一間需雙人床房間, 最後我們選擇同層及安排6樓房間, 電梯只去到5樓需行上1層, 樓梯很窄. 2張單床房間也很窄, 沒有電話及護髮素等設施.工作人員很好, 有洗衣服務及Call車往機場服務.
Stayed 4 nights in Dec 2023

8/10 Good

Erik Damgaard

Stayed 2 nights in Dec 2023

2/10 Terrible

Hiroyuki

Stayed 1 night in Feb 2023

6/10 Okay

AKIHITO

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
フロントにあるコーヒーは良かった。 練乳の補充がない。 リネン類の衛生的にかける。

10/10 Excellent

ラビアンローズ, 大阪府

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ハノイまでのタクシーアレンジや、お部屋の延長を交渉して適切なお値段で受けてくれました。融通がききます。ベトナムドンが足りなかったのですが、円で払えました。エレベーターがないのだけが改善点です。螺旋階段で3階まで上がるのはしんどいです。特に重いスーツケースをエレベーターなしで運ぶのは大変だと思います。
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
立地はとても良かった！ どこに行くにもアクセスしやすかった。 旧市街を歩くならとても良い場所！！
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

스칼

Liked: Staff & service, property conditions & facilities, room comfort

기대하지 않았는데 가격대비 굉장한 만족입니다.

리셉션 굉장히 친절합니다. 공항버스, 여행계획까지 도움을 줘요. 위생은 더운 나라라서 어느정도 포기하셔야 하지만, 커피랑 조식은 위생빼곤 괜찮았습니다.
Stayed 4 nights in Jun 2019