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Hanoi Lotus Boutique Hotel

4.0 star property
VIP Access

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Photo gallery for Hanoi Lotus Boutique Hotel

Terrace/patio
Free daily buffet breakfast
Terrace/patio
Lobby
Exterior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Business services

Explore the area

View in a map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double or Twin Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Superior Double or Twin Room

9.0 out of 10
Wonderful
(85 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Royal Suite Large Balcony & Terrace (8m2) City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Royal Suite Large Balcony & Terrace (8m2) City View

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Connecting Rooms, Large Balcony City View

Terrace/patio

Connecting Rooms, Large Balcony City View

  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Premium Suite Large Balcony (6m2) City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Premium Suite Large Balcony (6m2) City View

8.8 out of 10
Excellent
(20 reviews)
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Day Use - 4 Hours Only

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Day Use - 4 Hours Only

10.0 out of 10
Exceptional
(104 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

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About this property

Hanoi Lotus Boutique Hotel

Art Deco hotel with free breakfast and a rooftop terrace
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a conference center are onsite.
Hanoi Lotus Boutique Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The free breakfast at Hanoi Lotus Boutique Hotel gets high marks from our customers. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features like free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Guests really like the accommodations for the cleanliness, comfy beds, overall comfort, and spaciousness
  • Within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
  • Airport, train station, and shopping center shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A 24-hour business center, 2 meeting rooms, and coworking spaces are available. A rooftop terrace, a library, and multilingual staff are also featured at the family-friendly Hanoi Lotus Boutique Hotel. An airport shuttle (available 24 hours), a shopping center shuttle, and a train station drop-off service are available for a fee. Parking is available for a fee. A complete renovation of Hanoi Lotus Boutique Hotel was completed in August 2024.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
AUCO Restaurant - This restaurant serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 70; reservation required
  • Snack bar/deli

Restaurants on site

  • AUCO Restaurant

Things to do

  • Bicycle rentals
  • Books
  • Designer stores
  • Evening entertainment
  • Games
  • Library
  • Music library

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lift (150 centimetre wide door)
  • Low-height counter and sink
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2019
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated entire property - August 2024

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby hotel, located 130 meters away.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Lotus Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18.00 per vehicle (one way)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses wind energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hanoi Lotus Boutique Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Hanoi Lotus Boutique Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 588 out of 1047 reviews
Rating 8 - Good. 231 out of 1047 reviews
Rating 6 - Okay. 115 out of 1047 reviews
Rating 4 - Poor. 61 out of 1047 reviews
Rating 2 - Terrible. 52 out of 1047 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Baldock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hospitality hotel in Ha Noi, best hotel staffs, all staff. 3 nights in Hotel can not forget. Everything ís perfect. the best choice for you to star your trip in Vietnam and HaNoi. They arrange the trip for me to Ha Long bay, Ninh Binh and Họi An. Sure will come back again.
Stayed 1 night in Sep 2025

10/10 Excellent

Twomey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in this hotel with my family they gave us a total package including airport pick-up and drop-off, Ha Long Bay Cruise and city tour. Our experience was really pleasant. The hotel is located just a minute walk from Hoa Kiem Lake and city center. The room (two king size bed for family of four) may not be overly spacious but it was very stylish, clean and tidy. Breakfast is very tasty, I would recommend beef noodle, "Pho Bo". But the strongest point of this hotel is staff professionalism and friendliness. You can feel it from the personalized check-in. They call us by the name, and they (all of staff) are always informed of our requests regardless they are made previously or during the stay. They were always ready to assist us in finding restaurants (they choose very nice ones), city tours and extended use of a room for midnight departure. Overall, it is by far the finest hotel I experienced during my three-time travels to Hanoi.
Stayed 1 night in Sep 2025

10/10 Excellent

SUWEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

SUWEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

SUWEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

SUWEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Baldock

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Baldock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ksenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night at this hotel and it was comfortable to have proper sleeping, good shower, nice breakfast in another hotel two minutes walking. The hotel is on the beautiful quiet street and staff are friendly, helpful, and welcoming. Thank you!
Stayed 1 night in Sep 2025

10/10 Excellent

Taeho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Taeho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The welcoming was really warm. the services of high quality. The helped us plan the rest of our stay in Vietnam with high value recommendation and good suggestion. They booked for us our different tickets (bus, train, taxis...) for all the transfer we needed. I strongly recommend their services to discover Hanoi and Vietnam in comfortable condition and to enjoy your stay without any logistic trouble!
Stayed 1 night in Sep 2025

10/10 Excellent

Taeho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Wayne

Stayed 8 nights in Sep 2025

10/10 Excellent

Martin Caccamo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Martin Caccamo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its pretty rare for me to say this, but this hotel is pretty amazing for its price point. Staff are extremely caring and friendly. Quality of service is good and rooms are very comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Sep 2025

8/10 Good

renita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location. Middle of everything in the old town. Wonderful and very helpful staff. It is a older hotel, breakfast is at a sister location. Large bathroom, with glass enclosure and curtains for privacy, so beware when traveling with friends. Large terrace for quiet escape from the chaos.
Stayed 6 nights in Sep 2025

10/10 Excellent

Nam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Sep 2025

2/10 Terrible

Deneisha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please Dont stay at thus hotel. The pictures on shown are fakes. I didnot even stay at this hotel long. First, the hotel room looks oppof the pictures. Second, when you laydown and it becones dark you will feel FLY BUGS start biting you. The custoner service is non existence. The frint desk lady refuse to give a refund, which i didnot even stay a full night.i got expedia involved and they was ignored as well. I was frustrated and tired I had to rebook another hitel the sme night. This hotel basically will steal your money.
Stayed 2 nights in Sep 2025