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Hilton Garden Inn Hanoi

4.0 star property

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Photo gallery for Hilton Garden Inn Hanoi

Reception
Minibar, in-room safe, desk, blackout curtains
Serves breakfast, lunch and dinner
King, Suite, 1 Bedroom | Street view
Exterior

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Parking included
  • Room service
  • Housekeeping

Explore the area

Map
20 Phan Chu Trinh, Hoan Kiem District, Hanoi, 10000
  • Hanoi Opera House
    ‪7 min walk‬
  • Hoan Kiem Lake
    ‪10 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪15 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds, City View

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for King, Suite, 1 Bedroom

Minibar, in-room safe, desk, blackout curtains

King, Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 26.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King, Suite, 1 Bedroom

Minibar, in-room safe, desk, blackout curtains

King, Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Hilton Garden Inn Hanoi

Hotel with free parking, a quick walk to Hanoi Opera House
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Change of bedsheets is available on request.
Hilton Garden Inn Hanoi offers 87 accommodations with MP3 docking stations and minibars. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Hanoi. During your stay, you're just a quick walk from Hanoi Opera House. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy international cuisine while dining at The Garden Bar
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Hanoi Opera House and Hoan Kiem Lake
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, 3 meeting rooms, and coworking spaces are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1163 square feet (108 square meters) and includes a conference center. A 24-hour fitness center, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn Hanoi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
The Garden Bar - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open 24 hours.
The Garden Grille - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: VND 277,200 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Garden Bar
  • The Garden Grille

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (1,163 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (100 centimetre high)
  • High-pile carpet in room
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1386000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 277200 per person
  • Rollaway bed fee: VND 1386000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanoi Hilton Garden Inn
Hilton Garden Inn Hanoi
Hilton Garden Inn Hotel Hanoi
Hilton Garden Inn Hanoi Hotel
Hilton Garden Inn Hanoi Hotel
Hilton Garden Inn Hanoi Hanoi
Hilton Garden Inn Hanoi Hotel Hanoi

Hilton Garden Inn Hanoi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 151 out of 343 reviews
Rating 8 - Good. 145 out of 343 reviews
Rating 6 - Okay. 34 out of 343 reviews
Rating 4 - Poor. 10 out of 343 reviews
Rating 2 - Terrible. 3 out of 343 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

DEVESH MILIND

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, prompt service
Stayed 4 nights in Mar 2025

10/10 Excellent

Karla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y ubicación
Stayed 1 night in Dec 2024

6/10 Okay

Tom

Stayed 4 nights in Mar 2025

10/10 Excellent

Junyoung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Yemane

Liked: Cleanliness, staff & service, property conditions & facilities
We have been treated like invited guests. We got high speed wifi without extra charge.
Stayed 3 nights in Feb 2025

8/10 Good

Annie

Travelled with partner
Liked: Staff & service
It’s okay- services great. Don’t bother with half board meals, not worth it due to set menus is so limited with options & drinks not included. Breakfast was ok, provided great services.
Stayed 1 night in Jan 2025

10/10 Excellent

Anh, Knoxville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Annie

Facility is Ok - standard Hilton inn. Location is walking or short local drive to the Hanoi busy old city. Breakfast was ok, 1/2 board meal nothing to desire with local/western types of food. Decent but not thing else special. Like laundry services.
Stayed 2 nights in Jan 2025

10/10 Excellent

SUHO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good

Stayed 4 nights in Jan 2025

10/10 Excellent

Lance

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Hilton Garden Inn, was great the staff were amazing and most helpful. The hotel is located in a great place for the Old quarter
Stayed 4 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort

Good - would stay again.

Good service and breakfast. Comfortable bed. Good location. Carpet stained and room a bit worn but it was very clean. No issues. Would i stay there again? Yes.
Stayed 6 nights in Dec 2024

8/10 Good

changwoo

Stayed 2 nights in Dec 2024

10/10 Excellent

ChiaChing

Stayed 4 nights in Dec 2024

10/10 Excellent

ChiaChing

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

AN CHENG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Ai Hoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe time to upgrade the Room TV. Otherwise no complains.
Stayed 3 nights in Sep 2024

8/10 Good

TADEUSZ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

KENSUKE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay in old town

Certainly! Here's the revised version with a touch of Hanoi's charm: I stayed for three nights on a business trip in Hanoi. The hotel is located in the heart of the old town, providing an authentic experience of the city's vibrant atmosphere. It’s perfect for leisurely walks to the serene Hoan Kiem Lake and exploring the bustling streets filled with shops and street vendors. There are numerous local and international restaurants within walking distance. The staff is exceptionally motivated and friendly, reflecting the warm hospitality Hanoi is known for. The hotel restaurant specializes in delicious Vietnamese cuisine, capturing the unique flavors of the region. However, the quality of the Western dishes, particularly the pastas, could use some improvement.
Stayed 3 nights in Jul 2024

4/10 Poor

David

Travelled with group
Disliked: Property conditions & facilities, room comfort

Cannot recommend

Nothing special. Mediocre breakfast buffet. Uncomfortable bed. Lobby staff not very helpful
Stayed 3 nights in Jun 2024

10/10 Excellent

Anthony

Stayed 3 nights in Apr 2024

8/10 Good

TAKAO

Stayed 1 night in Apr 2024

10/10 Excellent

Tuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, great customer service. Our 2 rooms were not next door but at least it was on the same floor. The breakfast wasn't worth the price, the only best thing I ate there was the Pho Hanoi. Broth was hot and delicious. Meat tender and flavorful. Rooms were big, nice, clean. Wi-Fi was good. Had a great experience, would stay here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Akira

Stayed 2 nights in Apr 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Staff, Great Location, and Enormous Room.

I enjoyed the large room, although the carpets were worn out. The room next to me had wood floors so you must be in the process of replacing the carpet. The staff at the front desk were helpful and friendly, Ms. Anh at breakfast was delightful, as were others like Thuy. The location of the hotel was excellent, it was easy to walk to Ho Khiem Lake and other attractions very easily. I would stay again.
Stayed 4 nights in Mar 2024