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Riverside Hanoi Hotel

4.0 star property

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Photo gallery for Riverside Hanoi Hotel

Executive Room, 1 King Bed
Breakfast, lunch and dinner served
Front of property
Lobby sitting area
Junior Suite, 1 King Bed

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
118, Nguyen Dinh Hoan - Hoang Quoc Viet, Nghia Do, Cau Giay, Hanoi, 1000
  • Place, Vietnam Museum of Ethnology
    ‪12 min walk‬
  • Place, West Lake
    ‪18 min walk‬
  • Place, Lotte Center Hanoi
    ‪4 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Twin Room

Lobby

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Double City View

Lobby

Superior Double City View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twins

Lobby

Superior Twins

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • River view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | View from room

Executive Room, 1 King Bed

  • River view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Water view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed OR 3 Single Beds
  • Free Wi-Fi

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About this property

Riverside Hanoi Hotel

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Riverside Hanoi Hotel offers 85 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

With your stay at Riverside Hanoi Hotel, you'll be connected to the convention center and within walking distance of West Lake. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine while dining at Riverview Restaurant
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 2-minute drive from West Lake and a few minutes from Ho Chi Minh Mausoleum
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 753 square feet (70 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Riverside Hanoi Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

Riverview Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Riverview Restaurant

Things to do

  • TV in common areas

Family friendly

  • Baby bath
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 753 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • On a river

Accessibility

  • Lift

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riverside Hanoi Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Riverside Hanoi Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Riverside
Hanoi Riverside Hotel
Riverside Hanoi
Riverside Hanoi Hotel
Riverside Hotel Hanoi
Riverside Hanoi Hotel Hotel
Riverside Hanoi Hotel Hanoi
Riverside Hanoi Hotel Hotel Hanoi

Riverside Hanoi Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 62 reviews
Rating 8 - Good. 26 out of 62 reviews
Rating 6 - Okay. 17 out of 62 reviews
Rating 4 - Poor. 5 out of 62 reviews
Rating 2 - Terrible. 4 out of 62 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

YUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are traveling alone, the price and service are just right.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Caoilte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, I wish the steam room and sauna was working but it was undergoing maintenance. Staff was excellent.
Stayed 3 nights in Jul 2024
Verified

2/10 Terrible

Akira

Disliked: Cleanliness, staff & service, property conditions & facilities
I don't like it
Verified

8/10 Good

masamitsu

Liked: Cleanliness, staff & service
エアコンがいまいちですがスタッフが良い感じです。
Stayed 1 night in Mar 2025
Verified

8/10 Good

masamitsu

Liked: Staff & service
いいサービスのお宿です。
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

SEONGBEOM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

친구나 가족끼리 오기 좋은 호텔

침구류가 너무 푹신해서 잠이 잘와요
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

TADAO

Liked: Cleanliness, staff & service, property conditions & facilities
次回も宿泊させて頂きます！
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
エレベーターが片方しか動いてない バーとかの施設がすべてしまってる フロントにやる気がない
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
가격대비 훌륭했습니다. 아쉬웠던 건 헬스클럽이 생각보다 좁고 시설관리가 잘 되고 있지 못했네요
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

출장

호텔 컨디션은 좋았습니다. 옆방에 한국인 단체손님이 새벽에 체크인을 했는데 너무너무너무너무 시끄러워서 잠을 잘 수 가 없었습니다. 체크인 방금 하셨으니 한시간동안 기다렸다가 정중하게 말씀을 드렸는데도 음주에 고성방가.. 아무리 해외여행에 기분이 좋으셨어도 너무 민폐가 아닌지.. 저희층에 외국분들도 투숙하셨는데 너무 창피했습니다. 제발 예의좀 지켜주세요. 호텔에서는 다행히 무료로 방을 옮겨주셨습니다.
Stayed 1 night in Dec 2018
Verified

4/10 Poor

Nadine

Disliked: Staff & service, room comfort

Très déçue

Malgré la réservation et le paiement d'une chambre catégorie "deluxe", une chambre catégorie " supérieure" (donc de catégorie inférieure à la deluxe) nous a été attribuée et le personnel n'a rien voulu savoir. J'ai donc payé pour 16 nuits une somme bien supérieure à celle que j'aurais dû payer. Il faut aussi savoir que l'hôtel reçoit tous les jours un ou plusieurs cars de touristes coréens qui débarquent tous en même temps dans la salle de restaurant pour le petit déjeuner et qu'à plusieurs reprises nous avons dû retourner dans notre chambre, faute de table disponible. De plus, le buffet n'est pas réapprovisionné au fur et à mesure, donc, même si nous avons pu trouver une table, il est arrivé fréquemment que les plats soient totalement vides et cela pendant une heure...Le personnel du restaurant est d'ailleurs désagréable et je pense que même s'ils le voulaient, ils ne pourraient pas être pires. Le personnel de la réception (ainsi que les grooms) ne parlent pas ou très peu anglais et il est donc difficile de se faire comprendre et donc de demander une aide quelconque. Il n'y a qu'une réceptionniste (mais évidemment pas toujours présente) qui parle correctement anglais et dont il faut guetter la présence si on a besoin de quelque chose. L'hôtel est situé dans une zone très éloignée du centre ville, mais j'avais choisi ce quartier pour des raisons professionnelles et donc je savais ne pas être dans le quartier touristique. La chambre est à peu près propre.
Stayed 16 nights in Apr 2018
Verified

8/10 Good

Pom

Liked: Staff & service, property conditions & facilities, room comfort

Riverside Hanoi Review

Good hotel for my business and traveling.
Stayed 1 night in Sep 2017
Verified

6/10 Okay

Verified traveller

ちょっと残念

冷蔵庫が冷えない。セキュリティBOXが使えない
Verified

4/10 Poor

MYEONG JONG

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

시장바닥 호텔

중심지와 너무 멀었고 아침 조식때는 시장바닥을 방불케함. 현지인들 중심의 호텔이기 때문에 외국인은 정말 먹을것이 없음.
Verified

6/10 Okay

まいど

Liked: Cleanliness, staff & service, property conditions & facilities

朝食が良くなれば最高

部屋もきれいでとても良かったですが、朝食がもう少し品数が増えれば最高。 レストランのスタッフが見ていて気分のいいものでは無かった。
Verified

4/10 Poor

ピロ

Disliked: Cleanliness, staff & service, property conditions & facilities

部屋は広いが、難あるホテル

部屋は、広いだけでただ、だだぴろい感じ快適さはほぼ無いですね、シャワーの水圧最低(ｰｰ;)チョロチョロしかでないし、配水も悪いし、旧市街に行くのも徒歩では遠い為あまりおすすめ出来ませんね。
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

숙박비 저렴하나 기대이하

강변 전경을 예상했는데 없었고 조식이 많이 부족하다고 느꼈음
Verified

4/10 Poor

KWANG HEE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

가격 만큼의 설비와 환경...

주변설비가 좋지 않고, 환경도 좋지 않아서 추천하지 않음.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
空港からのタクシーがなかなかたどり着かず、ロケーションに不安があったのだが、レイトチェックインでも笑顔で迎えてくれた。ホテルの部屋も写真通りで期待を裏切らない設備であった。しかし朝食については眺めが良いのだが、冷めたコーヒーや紅茶でスタッフのやる気のなさが目に付いた。今度泊まるときは朝食抜きで予約しようかと思う。
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

시내 가까운 곳으로 시설 깨끗함.

대체로 요금에 비하여 도심 가까운 곳에 위치하고 있으며, 주변이 조용하고 아침 식사도 괜찮은 편임. 특히 객실 청소 상태 등이 깨끗하고 만족스러웠으나, 한 가지 온수가 제대로 나오지 않아 저녁에 목욕을 하지 못한 점이 단점이었음.
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were great and friendly. Overall a pleasant stay!
Verified

8/10 Good

NICK

Liked: Cleanliness, staff & service, room comfort

お湯がたくさん使えない

バスタブにお湯を入れてると途中から水になってしまいます。そのためせっかくのジェットバスが使えません。夏はいいかもしれません。 その他の設備やスタッフの方の対応はたいへん満足です。
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

추천합니다.

깔끔하고 조용합니다. 다만 약간 춥고, 샤워시설 물이 약하네요. 따뜻한 물은 잘 나옵니다. 하노이 시내에는 조금 떨어져 있지만 우버 타도 5000원 이내이니 괜찮습니다ㅡ
Verified

2/10 Terrible

Sabatini

Disliked: Staff & service, property conditions & facilities

4つ星ではないかな

ホームページ等拝見すると費用対効果的に良く見えるホテルですが、実際はかなりギャップがあるなと感じました。 英語はある程度は通じますので意思疎通は大丈夫でしょう。 朝食付いてますが普通レベル、期待はしないほうが良いです。 フォーは毎日違うテイストでまあまあ美味しいです。ただしスタッフは固まって私語するわスマホいじってるはでホスピタリティは望まない方が良いです。 部屋は小綺麗ですがお湯は5分もすると出なくなります。溜めるタイプなので5〜6分程度待つとまた出るようになります。 ジムはスミスマシンとダンベル15kgまで、ランニングマシンとサイクルマシンその他なのでライトウェイトで高レップのトレーニングは出来ます。 サウナが併設されてますが行った時は調整中との事でしたが暫く使ってない感じでしたので無いと思った方が良いです。 場所はハノイ旧市街から結構離れてます。バスだと近くのバス停から14番で30分程度で7,000D、タクシーだと15分程度で80,000Dです。ちなみにノイバイ国際空港から7番バスで8,000D（一時間程度）、タクシーで30分程度で280,000〜300,000Dです。 リバーサイドと謳ってますが実際の“リバー”はヘドロ等による汚水が目立つドブ川みたいな所です。ちなみにコンビニ等は近くに無く、Fivinartが徒歩15分程度の所（7番バス乗り場近く）にあるのでそこか、中心地で買い出しとなります。 相対的に申し上げると中国や東南アジアにあるようなホテルクラスです。 慣れている方には何でもないレベルですが、慣れていない（日本のクオリティが海外でも当たり前と思っている）方にはヒドイと思うかもしれません。。。
Verified

8/10 Good

JINSEOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋은 호텔

출장때 묵은 호텔입니다. 외진 강변에 위치해서 휴식으로는 제격이었지만 외부로 외출할때는 불편함이 약간 있었네요. 친절한 서비스와 청결한 실내에 대체로 만족했습니다.