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The Hanoi Club Hotel & Residences

4.0 star property

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Photo gallery for The Hanoi Club Hotel & Residences

Lobby sitting area
Outdoor pool, pool umbrellas
Exterior
Apartment, 2 Bedrooms | Living area
Premier Double Room, Lake View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
76 Yen Phu Street,Tay Ho District, Hanoi, 10000
  • Place, West Lake
    ‪1 min walk‬
  • Place, Tran Quoc Pagoda
    ‪10 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪3 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior Double Room, 1 King Bed (City View)

Superior Double Room, 1 King Bed (City View)

Superior Double Room, 1 King Bed (City View)

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds (City View)

Superior Twin Room, 2 Single Beds (City View)

Superior Twin Room, 2 Single Beds (City View)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed (Partial Lake View)

Deluxe Double Room, 1 King Bed (Partial Lake View)

Deluxe Double Room, 1 King Bed (Partial Lake View)

10.0 out of 10
Exceptional
(4 reviews)
  • Partial lake view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed (City View)

Studio, 1 King Bed (City View)

Studio, 1 King Bed (City View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, 1 Bedroom (City View)

Luxury Apartment, 1 Bedroom (City View)

Luxury Apartment, 1 Bedroom (City View)

  • Lake view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • Partial lake view
  • 99 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Double Room, Lake View

Premier Double Room, Lake View

Premier Double Room, Lake View

9.8 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Twin Room, Lake View

Premier Twin Room, Lake View

Premier Twin Room, Lake View

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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4.8 out of 5, Exceptional, 602 reviews
The price is €91
includes taxes & fees
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About this property

The Hanoi Club Hotel & Residences

This smoke-free hotel features a full-service spa, a casino, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include a restaurant, a fitness center, and outdoor tennis courts. Change of towels is available on request.
The Hanoi Club Hotel & Residences offers 140 air-conditioned accommodations with fireplaces and minibars. 43-inch LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

Children under 3 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us they can't get enough of the helpful staff at The Hanoi Club Hotel & Residences. During your stay, you're just a quick walk from West Lake. Free WiFi in public areas, free valet parking, and a full-service spa are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking and self parking
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
  • Steps from West Lake and a 4-minute drive from Hoan Kiem Lake
  • Airport shuttle service available for a fee
The Hanoi Club Hotel & Residences offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. A business center and 5 meeting rooms are available.

WiFi is free in public spaces. A casino, a children's pool, and a fitness center are also featured at the family-friendly The Hanoi Club Hotel & Residences. An airport shuttle (available on request) is available for a fee. Self parking and valet parking are free. A complete renovation of The Hanoi Club Hotel & Residences was completed in December 2024.

This 4-star Hanoi hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
The Hanoi Club Hotel & Residences has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM on request
  • Free self parking on site
  • Free covered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: VND 300,000 for adults and VND 300,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 outdoor tennis courts
  • Casino
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Outdoor pool
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Slot machine
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • On a lake
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 2010
  • Reception hall
  • Renovated entire property - December 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Lunar New Year:
  • Casino
  • Dining venue(s)
  • Fitness facilities
  • Full-service spa
  • Laundry facilities
  • Sauna
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Hanoi Club Hotel & Residences

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 700000.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 500000 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 300000 for children
  • Airport shuttle fee: VND 660000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 700000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The Hanoi Club Hotel & Residences offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Club Hotel & Palais Residences
Club Palais Residences
Hanoi Club Hotel & Lake Palais Residences
Hanoi Club Lake Palais Residences
The Hanoi Club Hotel Hanoi
Hanoi Club Hotel Lake Palais Residences
Club Hotel Lake Palais Residences
Club Lake Palais Residences
The Hanoi Club Hotel Lake Palais Residences
The Hanoi & Residences Hanoi
The Hanoi Club Hotel Residences
The Hanoi Club Hotel & Residences Hotel
The Hanoi Club Hotel & Residences Hanoi
The Hanoi Club Hotel Lake Palais Residences
The Hanoi Club Hotel & Residences Hotel Hanoi

The Hanoi Club Hotel & Residences Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 300 out of 613 reviews
Rating 8 - Good. 229 out of 613 reviews
Rating 6 - Okay. 63 out of 613 reviews
Rating 4 - Poor. 10 out of 613 reviews
Rating 2 - Terrible. 11 out of 613 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Monique

Stayed 1 night in Feb 2026

10/10 Excellent

Gurjot

Stayed 2 nights in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
location,staff..
Stayed 4 nights in Jan 2026

6/10 Okay

Vera

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean but they are small. The breakfast was good and the staff helpful.
Stayed 7 nights in Jan 2026

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating and attentive staff were always looking out for us. A dining room attendant noticed I had decided to have a drink outside and alerted me that the air quality was extremely poor and I should move inside.
Stayed 6 nights in Jan 2026

10/10 Excellent

Will

Travelled with group
Liked: Cleanliness, amenities
All good !
Stayed 1 night in Jan 2026

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service
Room is bit dated with old furniture. But all amenities are present. Staff is very friendly. Breakfast is just average given the competition there is out there. I say it is poor value for money.
Stayed 1 night in Jan 2026

10/10 Excellent

Kelly

Stayed 5 nights in Dec 2025

10/10 Excellent

Sylvain L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent. The peacefulness around the hotel looking at the lake was very helpful after a very noisy day outside. The hotel was excellent. That’s all there is to it.
By the pool with my wife.
Stayed 5 nights in Jan 2026

10/10 Excellent

Satvinder

Liked: Cleanliness, staff & service, amenities
Really good hotel - nice swimming pool and helpful and friendly staff. Slightly further than I had realised but taxis are very cheap and available.
Stayed 5 nights in Dec 2025

10/10 Excellent

Georgina

Stayed 1 night in Dec 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, lovely breakfast and nice room with all amenities
Stayed 2 nights in Dec 2025

10/10 Excellent

Edwin Roque

Stayed 1 night in Dec 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities
Hotel is ok just old otherwise ok
Stayed 2 nights in Dec 2025

10/10 Excellent

Aiman, Naperville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property wonderful staff and delightful breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Ghafoor, Arlington

Stayed 1 night in Dec 2025

10/10 Excellent

Ghafoor, Arlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. We came back for another night when we had to be in Hanoi. Staff and cleanliness is 5 star. Restaurant is awesome and the waiting staff are well trained. The receptionists (all) were amazing. They answered most of our questions and concerns. The hotel is in a busy area, so vigilance is required when walking as there are too many scooters. Looking for a good street food? you are right at the heart of it. The walk to the french 1/4 is about a 20-30 min, but we enjoy walking so that was not an issue for us.
Stayed 1 night in Dec 2025

10/10 Excellent

Aiman, Naperville

Liked: Cleanliness, amenities, property conditions & facilities
Nice room friendly staff and great location
Stayed 1 night in Dec 2025

6/10 Okay

Sohaib

Stayed 2 nights in Dec 2025

10/10 Excellent

Joshua

Stayed 1 night in Dec 2025

10/10 Excellent

Sean John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, spacious lobby and restaurant area, GREAT swimming pool, nice rooms, nice restaurant and cafe options
Stayed 2 nights in Nov 2025

10/10 Excellent

Sean John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, wonderful staff, great swimming pool
Stayed 1 night in Dec 2025

10/10 Excellent

Sean John

Stayed 1 night in Dec 2025

10/10 Excellent

Sean John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great swimming pool, a sense of space, wonderful staff, good restaurant. Highly recommend
Stayed 1 night in Dec 2025

6/10 Okay

Lauren

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was a little dirty with mold in the shower. The facility was a little run down and not in a great area of hanoi. Overall we were disappointed in our stay and felt the reviews were misleading.
Stayed 1 night in Nov 2025