Crowne Plaza Harrisburg-Hershey by IHG

3.5 star property

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Photo gallery for Crowne Plaza Harrisburg-Hershey by IHG

Exterior
Reception
Breakfast, lunch and dinner served
1 bedroom, in-room safe, desk, blackout curtains
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
23 S 2nd St, Harrisburg, PA, 17101
  • Riverfront Park
    ‪2 min walk‬
  • Pennsylvania State Capitol
    ‪8 min walk‬
  • Pennsylvania Farm Show Complex
    ‪5 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪15 min drive‬

Room options

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Hearing Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(39 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

7.4 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Crowne Plaza Harrisburg-Hershey by IHG

Hotel in Harrisburg with a 24-hour fitness center and a 24-hour business center
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Harrisburg-Hershey by IHG offers 260 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Harrisburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Harrisburg-Hershey by IHG. During your stay, you're just a quick walk from Riverfront Park. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Whitaker Center for Science and the Arts and UPMC Pinnnacle Harrisburg
Crowne Plaza Harrisburg-Hershey by IHG offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 10 meeting rooms. Event space at this hotel measures 10500 square feet (975 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Harrisburg-Hershey by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Harrisburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
2wentyThre3 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Coffee Shop - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 14.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 2wentyThre3
  • Coffee Shop

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Evening entertainment
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 10,500 square feet of conference space
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1960
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14.95 per person
  • Valet parking fee: USD 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Harrisburg-Hershey
Crowne Plaza Hotel Harrisburg-Hershey
Crowne Plaza Harrisburg-Hershey Hotel Harrisburg
Crowne Plaza Harrisburg-Hershey Hotel
Hotel Crowne Plaza Harrisburg-Hershey Harrisburg
Harrisburg Crowne Plaza Harrisburg-Hershey Hotel
Hotel Crowne Plaza Harrisburg-Hershey
Crowne Plaza Harrisburg-Hershey Harrisburg
Crowne Plaza Harrisburg Hershey
Crowne Plaza Hotel
Crowne Plaza

Crowne Plaza Harrisburg-Hershey by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 422 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 145 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 84 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

CHRISTOPHER

Great
Stayed 1 night in Mar 2025

4/10 Poor

Michelle

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had our room and two other families with us with two more rooms, all of whose rooms were very unclean. Very nice rooms just really lack cleanliness.
Stayed 1 night in Mar 2025

6/10 Okay

Christen

Business traveller
Liked: Cleanliness

Disappointed

We were given a very small room with a very small bathroom. Nothing like the room we got when we booked through the hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah, Hershey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and accommodating.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Security staff was very friendly and helpful
Stayed 1 night in Mar 2025

4/10 Poor

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty. Semen on chair. Smelled like puke. We immediately left. $200 a night? More $49 a night value.
Stayed 1 night in Mar 2025

8/10 Good

William

Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

8/10 Good

Beth

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Juliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, but no smart TV. When I got there the room temperature was 76 degrees. They sent the maintenance immediately to fix the problem. We had dinner at the restaurant and it was a nice surprise, excellent food! Breakfast was a hit as well. The staff was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all the hotel was great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Doha

Stayed 2 nights in Mar 2025

10/10 Excellent

John, Canton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed and shower, not the best climate control with both wall thermostat and under window unit. Overall a good place to stay downtown.
Stayed 1 night in Mar 2025

10/10 Excellent

Joy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Daryl

Stayed 1 night in Feb 2025

4/10 Poor

Rachel

Travelled with family and small children, Business traveller
Disliked: Staff & service, property conditions & facilities
Unfortunately we were not thrilled with our stay. The staff was very nice, the facility is just rundown. Our room had no hvac, and when we called we were told maintenance would come. Maintenance never arrived. During our event the next day, the temperature in the event area was very hot to where we were all sweating. There were issues with the pipes causing a water leak through the ceiling. Again, to no fault of the staff. They handled it well. I would just recommend upgrading the property.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here many times and always have a pleasant experience
Stayed 1 night in Feb 2025

2/10 Terrible

Georgia

Disliked: Staff & service, property conditions & facilities
Worst property I’ve ever stayed in. Looked like the bed had been slept in. The sheets were of the poorest quality. Cleanliness was very poor.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ryland

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great space! Friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant staff clean room and also did a call to my room to make sure everything was ok once we got in our room..
Stayed 1 night in Mar 2025

8/10 Good

Neslie

Business traveller, Travelled with family
Stayed 1 night in Feb 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Stayed 1 night in Feb 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025