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Hotel Am Rathaus

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Photo gallery for Hotel Am Rathaus

Exterior
Free daily buffet breakfast
Reception
Minibar, desk, iron/ironing board, cots/infant beds
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Heiliggeiststraße 1, Heidelberg, Baden-Württemberg, 69117
  • Marktplatz
    ‪1 min walk‬
  • Heidelberg Castle
    ‪3 min walk‬
  • University of Heidelberg Old Campus
    ‪6 min walk‬
  • Mannheim (MHG)
    ‪14 min drive‬

Room options

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed

Single Room, 1 Single Bed

8.0 out of 10
Very good
(4 reviews)
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Triple Room

Minibar, desk, iron/ironing board, cots/infant beds

Triple Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

8.6 out of 10
Excellent
(11 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Am Rathaus

Hotel with free breakfast, steps from Marktplatz
Along with free newspapers, this hotel has tour/ticket assistance and a front-desk safe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a reception hall.
Hotel Am Rathaus offers 20 accommodations with minibars and complimentary newspapers. 36-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel Am Rathaus. During your stay, you're just a quick walk from Marktplatz. Free breakfast and free WiFi in public areas are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Steps from Marktplatz and 10 minutes by foot from Heidelberg Castle
Free breakfast is available daily. WiFi is free in public spaces. Hotel Am Rathaus also features tour/ticket assistance, complimentary newspapers in the lobby, and a front-desk safe.

Smoking is allowed in designated areas at this Heidelberg hotel.

Guests are served free buffet breakfast daily from 7 AM to 11 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM

Family friendly

  • Cot (surcharge)

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 11.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 11.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 7 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Am Rathaus Heidelberg
Hotel Am Rathaus Heidelberg
Hotel Am Rathaus Hotel
Hotel Am Rathaus Heidelberg
Hotel Am Rathaus Hotel Heidelberg

Hotel Am Rathaus Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 91 out of 252 reviews
Rating 8 - Good. 110 out of 252 reviews
Rating 6 - Okay. 41 out of 252 reviews
Rating 4 - Poor. 4 out of 252 reviews
Rating 2 - Terrible. 6 out of 252 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Milan

Stayed 1 night in Jun 2025

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very noce hotel, comfortable bed, very nice area and close to Heidelberg Castle.
Stayed 1 night in May 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very friendly people. The rooms were nice. I would definitely recommend this hotel.
Stayed 1 night in May 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service
Every thing is worth the price except the noise of the outside, the group of the youth chated in a loud noise until the midnight. It could be occasionally happened.
Stayed 1 night in May 2025

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was perfectly located between the castle and the bridge, on the Marktplatz. The staff was wonderful, helping us to find the parking garages and restaurants. We would stay there again. Beautiful city!
Stayed 1 night in Apr 2025

4/10 Poor

Lori

Disliked: Property conditions & facilities
The location was great, except it was on the corner of a busy restaurant and bar area, loud music and people all night, so not much sleep. The room was clean, except for a lot of stains on the carpeting. They need to start the breakfast earlier, most places start at 6:30 or 7:00. This place not until 8:00, we had an early flight so we missed out on breakfast. The Korean restaurant next door was good.
Stayed 1 night in Feb 2025

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Greg

Travelled with family
Liked: Cleanliness, staff & service

Old World Charm-For Better or Worse

Hotel Am Rathaus has old European charm which is to say small rooms, no elevators but great staff and breakfast. It was very noisy at night since Heidelberg is a university town and they like to party. Pretty much right outside the window. Parking is a quarter mile away and you have to drag luggage from there or nearest street access a block away. That would be over cobblestone too. The facility itself is charming and you can imagine Mark Twain staying there 150 years ago. Maybe during summer break.
Stayed 2 nights in Jan 2025

6/10 Okay

laura

Disliked: Property conditions & facilities
I gave this hotel an average rating based on the location of the hotel and the wonderful staff members. We had a problem with our heat and someone addressed this immediately. The biggest down side is that there is no elevator. Thank heaven I had two strong able bodied children that could haul large bags up winding steps. They were not to happy. Please be prepared. A lot of things were outdated or could used to be fixed. These were small items and we were there only one night.
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Stayed 2 nights in Dec 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Great. Location
Stayed 1 night in Dec 2024

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location with friendly staff in the old town. It s in old town so it is an older building but the room was spacious and clean. Heidelberg is also a unversity town so expect to hear the students socializing in the later evening. We felt very safe when we were out.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lee Meng

Stayed 1 night in Oct 2024

6/10 Okay

Ernest

Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Great staff, very friendly. Breakfast and location we're both perfect.
Stayed 5 nights in Aug 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly friendly staff, convenient location in the old town. Would recommend!
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Travelled with family
Great location, friendly staff. Quaint. My only complaint is there is no elevator and the stairs are narrow and steep.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael, Redding

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the square on the middle of the old town, it’s in a great location. Very friendly staff and a nice breakfast.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Alda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good expetience

Little old fashion but very spacious and clean. Convenient location, many restaurants, bars and shops are walking distance. Breakfast was good.Staff was kind and friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great value and location
Stayed 1 night in Jun 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Staff was very helpful and friendly
Stayed 1 night in May 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great location!
Stayed 1 night in May 2024

10/10 Excellent

Laura

Stayed 1 night in May 2024