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Hotel Am Rathaus

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Photo gallery for Hotel Am Rathaus

Exterior
Front of property
Reception
Free daily buffet breakfast
Staircase

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Heiliggeiststraße 1, Heidelberg, Baden-Württemberg, 69117
  • Place, Marktplatz
    ‪1 min walk‬
  • Place, Church of the Holy Spirit
    ‪2 min walk‬
  • Place, Heidelberg Castle
    ‪3 min walk‬
  • Airport, Mannheim (MHG)
    ‪25 min drive‬

Room options

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed

Single Room, 1 Single Bed

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Minibar, desk, iron/ironing board, cots/infant beds

Triple Room

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 40 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

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The price is €103
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About this property

Hotel Am Rathaus

Along with free newspapers, this hotel has tour/ticket assistance and a front-desk safe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a reception hall.
Hotel Am Rathaus offers 20 accommodations with minibars and complimentary newspapers. 36-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Heidelberg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel Am Rathaus. During your stay, you're just a quick walk from Marktplatz. Free breakfast and free WiFi in public areas are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Steps from Neckar Valley-Odenwald Nature Park and Marktplatz
Free breakfast is available daily. WiFi is free in public spaces. Hotel Am Rathaus also features tour/ticket assistance, complimentary newspapers in the lobby, and a front-desk safe.

Smoking is allowed in designated areas at this 3-star Heidelberg hotel.

Guests are served free buffet breakfast daily from 7 AM to 11 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM

Family friendly

  • Cot (surcharge)

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 11.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 11.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Am Rathaus Heidelberg
Hotel Am Rathaus Heidelberg
Hotel Am Rathaus Hotel
Hotel Am Rathaus Heidelberg
Hotel Am Rathaus Hotel Heidelberg

Hotel Am Rathaus Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 102 out of 272 reviews
Rating 8 - Good. 114 out of 272 reviews
Rating 6 - Okay. 44 out of 272 reviews
Rating 4 - Poor. 6 out of 272 reviews
Rating 2 - Terrible. 6 out of 272 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Great for backpackers.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, friendly staff, and very good breakfast.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very noce hotel, comfortable bed, very nice area and close to Heidelberg Castle.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Room is a bit dated, could use a remodel. But we had a great time.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great location!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great value and location
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Kaisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast variety in a very nice breakfast room. Hotel was in a great location, walkable to everything, close to the river and castle. Our room was a little noisy as it faced the street, but didn’t keep me awake.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Staff was very helpful and friendly
Stayed 1 night in May 2024
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very friendly people. The rooms were nice. I would definitely recommend this hotel.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the square on the middle of the old town, it’s in a great location. Very friendly staff and a nice breakfast.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was perfectly located between the castle and the bridge, on the Marktplatz. The staff was wonderful, helping us to find the parking garages and restaurants. We would stay there again. Beautiful city!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly friendly staff, convenient location in the old town. Would recommend!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Great staff, very friendly. Breakfast and location we're both perfect.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay! The accommodations were spacious and comfortable. The location was wonderful. We even caught a glimpse of Sweden’s Queen Sylvia from our room window!
Stayed 1 night in May 2023
Verified

8/10 Good

matthias

Liked: Staff & service
Disliked: Property conditions & facilities
the hotels good location compensates for the facilities and condition of the rooms. included breakfast and overall price performance is quite ok!
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Alda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good expetience

Little old fashion but very spacious and clean. Convenient location, many restaurants, bars and shops are walking distance. Breakfast was good.Staff was kind and friendly.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Great. Location
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Susan

Great location, friendly staff. Quaint. My only complaint is there is no elevator and the stairs are narrow and steep.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location with friendly staff in the old town. It s in old town so it is an older building but the room was spacious and clean. Heidelberg is also a unversity town so expect to hear the students socializing in the later evening. We felt very safe when we were out.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the center of Old Town, Heidelberg. Within walking distance to the funicular to the castle. Night time the old town restaurants come alive. Architectural marvels everywhere in old town. Would definitely go back.
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

Hugo a

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

great location & people, but very poor facilities

Staff and location great. The room it was old, not clean, not well conserve. Thanks to the location and the people that work there it was good.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We fell in love with this place. The staff was so accommodating, friendly, joyful! The location is perfect to access the castle, shops and restaurants. Highly recommend it! We arrived too early to check in. The staff let us leave our luggage with them behind the desk.
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Tom Gyde

Disliked: Cleanliness, property conditions & facilities
The room and the bathroom was dirty. Shower about to fall off the wall. Neither the room or the hotel in all was maintained at all.
Stayed 2 nights in Jul 2025