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Best Western Plus White Horse Hotel

4.0 star property

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Photo gallery for Best Western Plus White Horse Hotel

In-room safe, desk, laptop workspace, rollaway beds
Suite, 1 King Bed, Non Smoking, Jetted Tub (Presidential)
Room amenity
Exterior
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • Bar

Explore the area

View in a map
68 Clooney Road, Derry, Londonderry, Northern Ireland, BT473PA
  • Place, Derry City Walls
    ‪13 min drive‬
  • Place, Millennium Forum
    ‪13 min drive‬
  • Place, Museum of Free Derry and Bloody Sunday Memorial
    ‪13 min drive‬
  • Airport, Londonderry (LDY-City of Derry)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, rollaway beds

Deluxe Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, rollaway beds

Standard Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, rollaway beds

Deluxe Room, 1 Double Bed, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, rollaway beds

Standard Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, rollaway beds

Deluxe Room, 2 Single Beds, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Walk-in Shower)

In-room safe, desk, laptop workspace, rollaway beds

Standard Room, 1 Double Bed, Non Smoking (Walk-in Shower)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Presidential)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Presidential)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Presidential)

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus White Horse Hotel

Family-friendly hotel with a full-service spa and a fitness center
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Best Western Plus White Horse Hotel offers 58 accommodations with safes and coffee/tea makers. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus White Horse Hotel. During your stay, you'll be within walking distance of Campsie Karting Centre. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy British cuisine while dining at 68 Clooney Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with reflexology, massages, or aromatherapy at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute drive from Campsie Karting Centre and a few minutes from Enagh Lough
Best Western Plus White Horse Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 7772 square feet (722 square meters) and includes a conference center. A children's pool, a fitness center, and spa services are also featured at the family-friendly Best Western Plus White Horse Hotel. Self parking is free.

This 4-star Londonderry hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
68 Clooney Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: GBP 8.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 68 Clooney Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (7,772 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 8.95 per person
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 6 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Best Western Plus White Horse
Best Western Plus White Horse Hotel
Best Western Plus White Horse Hotel Londonderry
Best Western Plus White Horse Londonderry
Best Western White Horse
Best Western White Horse Hotel
Best Western Plus White Horse
Best Western Plus White Horse Hotel Hotel
Best Western Plus White Horse Hotel Londonderry
Best Western Plus White Horse Hotel Hotel Londonderry

Reviews

Best Western Plus White Horse Hotel Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 224 out of 502 reviews
Rating 8 - Good. 175 out of 502 reviews
Rating 6 - Okay. 75 out of 502 reviews
Rating 4 - Poor. 15 out of 502 reviews
Rating 2 - Terrible. 13 out of 502 reviews

Reviews

6/10 Okay

Patrick

Travelled with family
We couldn’t get breakfast despite being members of rewards scheme, was told we had to book direct and book an executive room. Food quality in restaurant was poor. Room wasn’t cleaned till late afternoon. Pool cold on second day. Staff very friendly and attentive when we had requests.
Stayed 2 nights in Oct 2025

10/10 Excellent

Aaron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always go to this hotel we absolutely love it and the kids get excited every time we go.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place to be able to relax. It was so convenient to where I was visiting.
Stayed 1 night in Jul 2025

10/10 Excellent

Marko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and very enjoyable stay

The room was very comfortable and we enjoyed the leisure facilities which are well run. We especially liked the restaurant due to great staff, especially Joy! The bar was great too, lovely wine and a brilliant singer as an extra treat on Saturday night.
Stayed 1 night in Jul 2025

10/10 Excellent

Sammy

Stayed 1 night in Jun 2025

6/10 Okay

Teresa, Cowichan Bay

Liked: Cleanliness
Hotel was ok. The furniture in our room was old and not at all comfortably in the seating area.
Stayed 2 nights in Jun 2025

10/10 Excellent

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch staff , easy parking

Staff very friendly, helpful and knowledgeable. Loads of parking available, easy access to roads and a great area. Rooms are reasonable, got a good nights sleep. Dinner is ok in the restraunt. Good selection for breakfast too.
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff really helpful and friendly. Clean and comfortable room. Good choice at breakfast. Great base for exploring.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jocelyn

Stayed 1 night in Apr 2025

8/10 Good

Leo Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are lovely and very accomodating. Its an old building with a bit of a musty smell.
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel with friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Stayed 1 night in Mar 2025

8/10 Good

Hannah

Stayed 2 nights in Feb 2025

6/10 Okay

Laura-Jane

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kirstie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Overall visit

Nice dinner, very nice bathroom with lots of space. Beds were very comfortable and good facilities such as gym and pool. Breakfast was nice although was not very many options.
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great to be back.

At least the third time we have stayed here, though it must be 7 or 8 year’s since our last visit. Friday afternoon/evening in the reception area very busy with an event that had been rearranged from the previous weekend. Restaurant very busy, but calm and very competent service. Friday evening noise in the corridor where our room was situated, was bordering on the extreme, Saturday evening, the complete opposite. Restaurant food good value and reasonable menu. Breakfast was tasty and again well worth it. Overall a very enjoyable experience and we didn’t even mention the swimming pool or spa!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Emma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff and hotel

Friendly helpful staff. Nice size room which was very clean. Nice and quiet
Stayed 1 night in Jan 2025