"Food very good and plenty of it, great service and lovely location - very relaxing. Loved it. " More
1 Mar 2020 by Guest Experience Manager
Dear Guest, We would like to thank you for your preference in selecting our Barceló Santiago hotel for your holidays in Tenerife, as well as for taking the time to tell us about your recent experience among us. We regret the difficulties in getting parking at some times of day. On the other hand we are very grateful that you have chosen us to enjoy your vacation and that we have finally exceeded your expectations. Kind regards, Adriana González Guest Experience Manager
16 Jan 2020 by Guest Experience Manager
Dear Sr Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels On the other hand At Barceló we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. In addition, we are pleased to read that found the views to be amazing, the hotel Barceló Santiago has a privileged location, located in the area of greatest scenic beauty of the South of Tenerife, with unique views of the island of La Gomera and the cliffs of Los Gigantes, without doubt, the most valued and appreciated by our guests. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Kind regards Adriana González Guest Experience Manager Barceló Santiago****
19 Dec 2019 by Barceló Santiago****
Hyvä herra Barcelóssa tiedämme, että ruoka on tärkeä osa yleistä mielikuvaa lomastasi hotellissa. Siksi pääkokkitiimimme valmistaa jokaiselle aterialle monipuolisen valikoiman herkkuja, jotka mukautuvat kaikkiin ravitsemustarpeisiin ja valloittavat jopa vaativimmatkin maut. Olemme iloisia siitä, että olemme onnistuneet tyydyttämään sinun. Kiitos, että korosit äskettäin uusittujen huoneidemme, jotka on suunniteltu suunnittelukalusteilla ja huipputeknologialla maksimaalisen mukavuuden saavuttamiseksi, estetiikkaa ja mukavuutta, koska tiedämme, että houkuttelevilla majoituksilla on kriittinen merkitys koko lomakokemuksessa vieraistamme soittaa. Siksi olemme iloisia voidessamme lukea, että olit tyytyväinen huoneeseesi. Lisäksi olemme iloisia voidessani lukea, että Hotel Barceló Santiago on löytänyt etuoikeutetun sijainnin Teneriffan eteläpuolella luonnonkauneimmalla alueella, josta on ainutlaatuinen näkymä La Gomeran saarelle ja Los Gigantesin meren kallioille, epäilemättä vieraillemme osoitteessa arvostetuin ja arvokkain. Arvostamme myös ystävällisiä sanoja joukkueellemme. Hänen ystävällisyytensä ja kohteliaisuutensa ovat epäilemättä talomme tärkeimpiä pluskohtia, ja onnittelemme kaikkia puolestasi työntekijöitämme heidän panoksestaan hyvinvointiisi loman aikana. Haluamme vielä kerran kiittää sinua valitsemastasi hotellista lomallesi ja olemme erittäin iloisia voidessamme toivottaa teidät tervetulleeksi pian uudelleen. Ystävällisin terveisin Barceló Santiago****
1 Dec 2019 by Barcelo Santiago****
Sehr geehrter Herr Vielen Dank für die Bewertung Ihres Aufenthaltes in unserem Barceló Santiago. Es ist wundervoll zu hören, dass es uns gelungen ist, aus Ihrem Urlaub von Ihrer Ankunft bis zu Ihrer Abreise ein besonderes Erlebnis gemacht zu haben. Bei Barceló wissen wir, dass das Essen ein wichtiger Aspekt des Gesamteindrucks eines Urlaubsaufenthalts in unserem Hotel ist. Daher bereitet unser Chefkoch-Team für jede Mahlzeit ein abwechslungsreiches Angebot an Delikatessen, die sich an alle Ernährungsbedürfnisse anpassen und selbst die anspruchsvollsten Gaumen erobern. Wir freuen uns, dass es uns gelungen ist, Ihren zufrieden zu stellen. Wir schätzen auch Ihre so netten Worte für unser Team. Seine Liebenswürdigkeit und Zuvorkommenheit sind ohne jeden Zweifel die wichtigsten Pluspunkte unseres Hauses und wir werden allen unseren Mitarbeiter in Ihrem Namen für ihren Beitrag zu Ihrem Wohlbefinden während Ihres Aufenthaltes bei uns gratulieren. Noch einmal vielen Dank für Ihren wunderbaren Bericht, den wir mit viel Freude gelesen haben. Wir freuen uns, Sie bald wieder bei uns als Gast begrüßen zu dürfen. Mit freundlichen grüßen Barceló Santiago ****
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
All-inclusive room rates at Barceló Santiago are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
Land activities
Not included
Some rates at Barceló Santiago are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Barceló Santiago offers its guests 3 outdoor swimming pools, an outdoor tennis court, a spa tub, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. Public spaces have free WiFi. A kids' pool, a terrace, and a free kid's club are also featured at the family-friendly Barceló Santiago. Parking is available for a fee. This 4-star Santiago del Teide resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Barceló Santiago offers 406 forms of air-conditioned accommodation with minibars and a hairdryer. Rooms open to balconies. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
On-site venue No. 2 – This restaurant only serves dinner.
Sabor Espanol – This tapas bar specialises in Spanish cuisine and only serves dinner. Open selected days.
On-site venue No. 4 – This bar only serves light fare.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in is available. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
