"We stayed for one night at the Castello City hotel and found it was in a good location, within walking distance of the town center. It's comfortable a ... " More
17 Jun 2019 by Andreas Fotakis, Hotel Manager
Dear Guest, we appreciate the fact that you rated our hotel. Thank you for your stay
13 Sep 2021 by Andreas Fotakis, Hotel Manager
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !
7 Oct 2019 by Andreas Fotakis, Hotel Manager
Dear Guest, We appreciate your review, our goal is to satisfy our guests. thank you for your stay. Greetings from Crete
3 May 2019 by Andreas Fotakis, Hotel Manager
Cher invité, merci pour votre avis, le parking est situé à 150 mètres de l'hôtel, il est couvert et surveillé afin de protéger vos voitures. Merci pour votre séjour
13 May 2018 by Andreas Fotakis, Hotel Manger
Lieber Gast Wir bedanken uns für Ihre netten Worte. Wir versuchen immer unseren Gästen einen schönen Urlaub zu bieten. Vielen Dank für Ihren Aufenthalt. Grüße aus Kreta
22 Oct 2017 by Andreas Fotakis, Hotel Manager
Sehr geehrter Herr / Frau, Wir freuen uns über Ihre Bewertung, unser Ziel ist es, unsere Gäste zufrieden zu stellen. vielen Dank für Ihren Aufenthalt. Grüße aus Kreta
17 Oct 2017 by Andreas Fotakis, Hotel Manager
Chère Madame Patricia, merci pour votre avis, nous sommes désolés pour la gêne occasionnée, c'était une situation très rare qui a causé cet incident. Merci pour votre compréhension. Salutations de la Crète
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Castello City Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
The hotel hosts a free manager's reception on selected days.
Room service (during limited hours) is available.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Castello City Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.