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4.0 out of 5

"The facility was spotless, the food was great and the staff were very helpful. " More

By a verified traveller on Mon 13 May 2019

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
€126* Per night/room 30 Mar - 31 Mar

Double Room, Sea View (2 Adultos + 2 Niños)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double Room (2 Adultos + 1 Niño)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room, Sea View (2 Adultos + 1 Niño)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room (2 Adultos + 2 Niños)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Grupotel Orquidea, you're just a quick walk from Bahía Feliz. Features include free WiFi in public areas, plus 4 outdoor pools and 3 restaurants.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Treat yourself to Swedish massages, facials or manicures and pedicures at the spa
  • Amenities include a front desk safe, 2 meeting rooms and laundry facilities
  • On-site recreation includes a gym, a sauna and volleyball
  • 14 minutes by car from Maspalomas Dunes and 5 minutes from San Agustin Beach

Grupotel Orquidea ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grupotel Orquidea

Couples (3) Family (1)
5 out of 5
The facility was spotless, the food was great and the staff were very helpful.

Posted by on 13 May 2019

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Comment from Hotel Management

6 Jun 2019 by GSM

Dear guests, Thank you very much for your positive comments. We hope we'll have the opportunity to welcome you back soon to our hotel. Kind regards, Ulrica Andersson

3 out of 5
Lapsiperheille varmasti täydellinen, mutta pariskuntien kannattaa ehdottomasti katsoa jotain aivan muuta hotellia.

Posted by on 17 Feb 2020

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Comment from Hotel Management

19 Feb 2020 by GSM

Thank you for your comments. Our aim is to create a perfect holiday for families with children.

4 out of 5
Huoneet viihtyisät, allasalue toimiva, henkilökunta ottaa hyvin lapset huomioon. Hyvät kuntosalitilat ja mahdollisuudet aktiviteetteihin.

Posted by on 28 Jan 2020

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Comment from Hotel Management

28 Jan 2020 by GSM

Kiitos paljon!

All-inclusive Details

All-inclusive room rates at Grupotel Orquidea are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Grupotel Orquidea are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Grupotel Orquidea offers its guests a full-service spa, 4 outdoor swimming pools, a waterslide, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 2 meeting rooms available. A kids' pool, a fitness centre, and a terrace are also featured at the family-friendly Grupotel Orquidea. This 4-star San Bartolome de Tirajana hotel is smoke free.

  • 255 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Games room or arcade
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Grupotel Orquidea offers 255 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. This San Bartolome de Tirajana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.

Grupotel Orquidea has 3 restaurants on site.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Beach volleyball on site

Spa Services

The on-site spa has 3 treatment rooms, including rooms for couples. Services include sports massages, Swedish massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Facial treatments
  • Aromatherapy treatments
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property registry number - H- 33/1/0187
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 to 12 for adults and from EUR 5 to 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Orquidea Hotel San Bartolome de Tirajana
  • Orquidea San Bartolome de Tirajana
  • Orquidea Hotel BAHIA FELIZ
  • Orquidea Hotel
  • Orquidea BAHIA FELIZ
  • TUI FAMILY LIFE Orquidea Hotel San Bartolome de Tirajana
  • TUI FAMILY LIFE Orquidea San Bartolome de Tirajana
  • TUI FAMILY LIFE Orquia Bartol
  • TUI BLUE Orquidea
  • Grupotel Orquidea Hotel
  • TUI Family Life Orquidea
  • Grupotel Orquidea San Bartolome de Tirajana
  • Grupotel Orquidea Hotel San Bartolome de Tirajana

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.