"Is really lovely place to stay. Lots of activities for children's and adults. Very nice rooms and good service. In the Restaurant plenty choice of fo ... " More
8 Sep 2019 by Yarinka Sefl Assistant Manager
Dear guests, We are glad to know that all in all you had a nice stay and liked the actitivities for kids, food and rooms. We hope to welcome you back in afuture holiday in Gran Canaria. With kind regards,
23 Feb 2019 by Yarinka Sefl Assistant Manager
Dear guests, Tank you for your high rate given and nice comments about your experience in Gloria. We would love to welcome you soon. Sunny regards,
10 Apr 2019 by Yarinka Sefl Assistant Manager
Dear guests, Thank you for you rating about your experience in Gloria Palace San Agustin Thalasso & Hotel****. We regret that this time we could not satisfy your wishes and would like you to visit us again to show you that you can have a nice holiday in Gloria. Kind regards,
10 Apr 2019 by Yarinka Sefl Assistant Manager
Dear guest, Thank yo for your high scores given to your experience in Gloria Palace San Agustin Thalasso & Hotel****. We would love to welcome you soon and make your holiday special again. Best regards,
10 Apr 2019 by Yarinka Sefl Assistant Manager
Dear guest, Thank you for your rating although we regret that we could not satisfy your expectations. TWe would love to welcome you back to show you that you can have a comfortable saty with us. Kind regards,
10 Apr 2019 by Yarinka Sefl Assistant Manager
Dear guest, Thank you for your rating although we regret we could not satisfy your expectations during your stay in Gloria Palace San Agustin Thalasso & Hotel. We would like you to give us an opportunity to show you that you can enjoy completely at Gloria. Kind regards,
13 Jun 2018 by Yarinka Sefl Assistant Manager
Dear Helen, Thank you for your recent stay at Gloria Palace San Agustin Thalasso & Hotel****. We are glad to know that you enjoyed at the Hotel and that you recommend the food and animation team and programm. All the Gloria team would be glad to wellcome you soon. Best regards,
3 May 2024 by Lidia Noda. Directora en Gloria Thalasso & Hotels
Estimado Vincenzo¡Gracias por compartir su experiencia con nosotros y por elegirnos para su descanso¡ Agrademos sus bonitas palabras sobre nuestro personal y por la comida¡¡Esperamos recibirles pronto nuevamente.Saludos cordiales,Lidia NodaDirectoraGloria Thalasso & Hotels
23 Apr 2024 by Lidia Noda. Directora en Gloria Thalasso & Hotels
Sehr geehrte Dilara,Wir bedauern zutiefst, dass Ihr Aufenthalt bei uns nicht Ihren Erwartungen entsprochen hat. Ihre Rückmeldung ist uns wichtig, und wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Sie erlebt haben.Wir entschuldigen uns für die Unannehmlichkeiten und werden sicherstellen, dass diese Punkte verbessert werden.Ihr Feedback ist von unschätzbarem Wert, und wir schätzen es, dass Sie uns die Gelegenheit geben, uns zu verbessern. Wir hoffen, dass Sie trotz der genannten Probleme dennoch einen schönen Urlaub hatten.Es tut uns leid, dass wir Ihre Erwartungen nicht erfüllt haben, und wir würden uns freuen, wenn Sie uns eine weitere Gelegenheit geben würden, Sie besser zu betreuen.Mit freundlichen Grüßen,Lidia NodaHotel Managerin.
18 Oct 2023 by jl
Sehr geehrter Gast,Wir bedauern zutiefst, von Ihrem Erlebnis in unserem Hotel zu hören und danken Ihnen aufrichtig für Ihr Feedback. Die Sauberkeit und das Wohlbefinden unserer Gäste sind für uns von höchster Bedeutung, und wir nehmen Ihre Anmerkung sehr ernst.Wir entschuldigen uns aufrichtig, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Wir werden umgehend Maßnahmen ergreifen, um sicherzustellen, dass eine umfassende Reinigung und Wartung in unserem Hotel durchgeführt wird, um den hohen Standard, den unsere Gäste von uns erwarten, wiederherzustellen.Ihr Feedback ist für uns äußerst wertvoll, und wir sind dankbar, dass Sie uns die Gelegenheit geben, uns zu verbessern. Wir hoffen, dass Sie in Zukunft erneut die Gelegenheit geben, Sie von unseren Dienstleistungen zu überzeugen.Nochmals herzlichen Dank für Ihr Feedback und Ihre Geduld.Mit freundlichen Grüßen,Das Hotel-Team
The following facilities or services will be unavailable from April 22 2024 to April 28 2024 (dates subject to change):
All-inclusive room rates at Gloria Palace San Agustin Thalasso & Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Entertainment
Not included
Some rates at Gloria Palace San Agustin Thalasso & Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. At Gloria Palace San Agustin Thalasso & Hotel, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered daily. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces. This eco-certified hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available. This 4-star San Bartolome de Tirajana hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Gloria Palace San Agustin Thalasso & Hotel offers 452 air-conditioned accommodations with minibars and coffee/tea makers. Rooms open to furnished balconies. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This San Bartolome de Tirajana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
The hotel hosts a free manager's reception daily.
Gorbea – Overlooking the ocean, this restaurant specialises in Regional cuisine and only serves dinner. Guests can enjoy drinks at the bar.
On-site venue No. 2 – This buffet restaurant specialises in international cuisine. Open daily.
Room service (during limited hours) is available.
3 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Thalasso Gloria has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub and Turkish bath/hammam.
The spa is open daily. Guests under 15 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Gloria Palace San Agustin Thalasso & Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
