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Servatur Waikiki

4.0 star property

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Photo gallery for Servatur Waikiki

View from property
Outdoor banquet area
Terrace/patio
Interior
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Avenida de Gran Canaria, 20, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, English Beach
    ‪10 min walk‬
  • Place, Yumbo Shopping Center
    ‪12 min walk‬
  • Place, CITA Shopping Center
    ‪17 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪26 min drive‬

Room options

View all photos for Double Room, Balcony (2 Adults)

Double Room, Balcony (2 Adults)

Double Room, Balcony (2 Adults)

8.4 out of 10
Very good
(39 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony (1 Adult)

Down duvets, pillow-top beds, in-room safe, desk

Double Room, Balcony (1 Adult)

7.8 out of 10
Good
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room (2 Adults and 1 Child)

Down duvets, pillow-top beds, in-room safe, desk

Double Room (2 Adults and 1 Child)

8.4 out of 10
Very good
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Balcony (1 Adult)

Down duvets, pillow-top beds, in-room safe, desk

Superior Double Room, Balcony (1 Adult)

  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Balcony (2 Adults)

Down duvets, pillow-top beds, in-room safe, desk

Superior Double Room, Balcony (2 Adults)

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Balcony, Tower (2 Adults and 1 Child, top floor)

Down duvets, pillow-top beds, in-room safe, desk

Superior Double Room, Balcony, Tower (2 Adults and 1 Child, top floor)

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony (2 Adults and 2 Children)

Down duvets, pillow-top beds, in-room safe, desk

Double Room, Balcony (2 Adults and 2 Children)

7.6 out of 10
Good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Balcony, Tower (2 Adults, top floor)

Down duvets, pillow-top beds, in-room safe, desk

Superior Double Room, Balcony, Tower (2 Adults, top floor)

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms (4 adults and 1 child)

Down duvets, pillow-top beds, in-room safe, desk

Family Room, 2 Bedrooms (4 adults and 1 child)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms (2 Adults)

Down duvets, pillow-top beds, in-room safe, desk

Family Room, 2 Bedrooms (2 Adults)

  • 47 sq m
  • 2 bedrooms
  • Sleeps 2
  • 4 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms (2 adults and 1 child)

Down duvets, pillow-top beds, in-room safe, desk

Family Room, 2 Bedrooms (2 adults and 1 child)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 3
  • 4 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms (2 adults and 2 children)

Down duvets, pillow-top beds, in-room safe, desk

Family Room, 2 Bedrooms (2 adults and 2 children)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms (3 Adults)

Down duvets, pillow-top beds, in-room safe, desk

Family Room, 2 Bedrooms (3 Adults)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 3
  • 4 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms (4 Adults)

Down duvets, pillow-top beds, in-room safe, desk

Family Room, 2 Bedrooms (4 Adults)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms (3 adults and 2 children)

Down duvets, pillow-top beds, in-room safe, desk

Family Room, 2 Bedrooms (3 adults and 2 children)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms (3 adults and 1 child)

Down duvets, pillow-top beds, in-room safe, desk

Family Room, 2 Bedrooms (3 adults and 1 child)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms (2 adults and 3 children)

Down duvets, pillow-top beds, in-room safe, desk

Family Room, 2 Bedrooms (2 adults and 3 children)

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Servatur Waikiki

Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and free water park access. Free buffet breakfast, free WiFi in public areas, and a free beach shuttle are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge. Change of towels is available on request.
Servatur Waikiki offers 505 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature down comforters. This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, MaiTai Wellness Lounge. Services include massages and manicures and pedicures. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Servatur Waikiki. During your stay, you're just a quick walk from Kasbah Shopping Center. Enjoy features like free breakfast, free WiFi in public areas, and a free beach shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Kalua Restaurant, a buffet restaurant that serves international cuisine
  • Splash around at the free water park or swim in the 2 outdoor pools
  • Treat yourself to manicures and pedicures or massages at MaiTai Wellness Lounge
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes a gym, basketball, and volleyball
  • Within a 15-minute walk of Yumbo Shopping Center and English Beach
  • Free beach shuttle service
Some rates at Servatur Waikiki are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Servatur Waikiki, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A children's pool, a fitness center, and spa services are also featured at the family-friendly Servatur Waikiki.

This 4-star San Bartolomé de Tirajana hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:00 AM.
Kalua Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Tiki Bar - This bar is located by the pool. Open daily.
Ukelele Bar - Onsite bar. Open daily.

All-inclusive details

All-inclusive room rates at Servatur Waikiki are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kalua Restaurant
  • Tiki Bar
  • Ukelele Bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Splash pad
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 5 buildings
  • 8 floors
  • Built in 1974
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses some solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number H-35-1-0000153
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

ClubHotel Riu Waikiki
ClubHotel Riu Waikiki All Inclusive
ClubHotel Riu Waikiki All Inclusive San Bartolome de Tirajana
ClubHotel Riu Waikiki San Bartolome de Tirajana
ClubHotel Waikiki
Riu Waikiki
Servatur Waikiki All Inclusive Hotel San Bartolome de Tirajana
Servatur Waikiki All Inclusive San Bartolome de Tirajana
Servatur Waikiki Hotel
Servatur Waikiki All Inclusive
Servatur Waikiki San Bartolomé de Tirajana
Servatur Waikiki Hotel San Bartolomé de Tirajana

Servatur Waikiki Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 376 out of 1001 reviews
Rating 8 - Good. 422 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lecticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities and activities were really good and the breakfast and dinner were great!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Robert Daniel

Liked: Cleanliness, amenities
Very clean hotel , staff very friendly!
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly rooms small but ok
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Espen Kilaas

Liked: Cleanliness, staff & service, amenities
Nice place
Stayed 14 nights in Jan 2026
Verified

6/10 Okay

Christopher James

Liked: Cleanliness, staff & service
Nice but basic, fine for a long weekend but not a weeks holiday
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sævar Berg

Liked: Cleanliness, staff & service, amenities
Perfect staff and the room was allways clean
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Odette

Liked: Cleanliness, amenities, property conditions & facilities
Room well located, well furnished and clean, staff were very friendly and professional
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Jerome

Liked: Cleanliness, staff & service, amenities
Staff were friendly, the hotel was clean and the food choices were acceptable.
Stayed 10 nights in Nov 2025
Verified

8/10 Good

D R

Liked: Cleanliness, staff & service, amenities
The food, pool and location were great. The Room was clean and comfortable.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and the staff, service and facilities were as good as ever. Great stay!
Stayed 7 nights in Oct 2025
Verified

6/10 Okay

ZAHER

Liked: Cleanliness, staff & service
Disliked: Amenities
It was ok, it wasn’t great but it wasn’t bad either.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Mehri

Liked: Cleanliness, amenities
The staff were great. The building is older, but they’ve made it look nice. That said, it’s not a modern hotel. One downside was that the bathroom didn’t have a fan or a window for air circulation.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Theocharis

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 8 nights in Jan 2026
Verified

8/10 Good

Holly O

Liked: Cleanliness, staff & service, amenities
It was great loved it - all staff were amazing! Only thing I would change is the fact there is no privacy between guests on the balcony which can make it Abit arkward when all outside but other than that it was great!
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities
Staff were excellent and the food was varied and tasty (esp breakfast) - the Bar is plentiful and self serve beer, wine, soft drinks and coffee is good. Room was clean, and the cleaning teams did a good job. overall the hotel is a little tired and dated, with some peeling paint and rough around the edges. I would recommend this as a good budget holiday hotel.
Stayed 11 nights in Dec 2025
Verified

8/10 Good

jennifer jane

Liked: Cleanliness, amenities, property conditions & facilities
Cleaning crew excellent
Stayed 7 nights in Nov 2025
Verified

4/10 Poor

Marijana

Hotel is in very bad condition. Not worth that price for sure. Food is quite good and pool area looks nice.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Moreno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in May 2025
Verified

6/10 Okay

Corinne

Liked: Cleanliness
If you're looking for a budget-friendly hotel, this is for you. You get what you put for essentially. Hotel is clean but dated. Food is okay. Staff are friendly.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms daily well cleaned. Pool great for kids and pretty large. Lots of sunbeds to get tanned.
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Carlo

Liked: Cleanliness, staff & service
Disliked: Amenities
Old, uncomfortable, huge noise,
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel Good restaurant
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Maik

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly stuff, very good breakfast
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Will

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional value for money. Fantastic staff, great variety of food and drinks, good amenities and fab location. Was it perfect? No but at the price you’re paying it’s as close as it can be
Stayed 5 nights in Nov 2025

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