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Mediterraneo Hotel - All Inclusive

4.0 star property

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Breakfast, lunch and dinner served
Blackout curtains, free WiFi, bed sheets, wheelchair access
Blackout curtains, free WiFi, bed sheets, wheelchair access
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Chersonissos, Heraklion, Hersonissos, Crete Island, 70014
  • Place, Star Beach Water Park
    ‪3 min walk‬
  • Place, Lychnostatis
    ‪3 min walk‬
  • Place, Port of Hersonissos
    ‪4 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪21 min drive‬

Room options

View all photos for Standard Double or Twin Room, Partial Sea View

Standard Double or Twin Room, Partial Sea View

Standard Double or Twin Room, Partial Sea View

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room Single Use, Garden View

Standard Double Room Single Use, Garden View

Standard Double Room Single Use, Garden View

  • Garden view
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, Garden View

Junior Suite, Garden View

Junior Suite, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Villa, Private Pool

Villa, Private Pool | Private pool

Villa, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite

Executive Suite

  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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  • Pool
  • Breakfast included
  • All-inclusive
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4.2 out of 5, Very good, 149 reviews
The price is €225
includes taxes & fees
26 Jun - 27 Jun
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About this property

Mediterraneo Hotel - All Inclusive

This property features 2 outdoor pools, a full-service spa, and free water park access. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a restaurant, 2 poolside bars, and a fitness center are onsite.
Mediterraneo Hotel - All Inclusive offers 305 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch LED televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

An outdoor tennis court and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aegeo Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

During your stay at Mediterraneo Hotel - All Inclusive, you're just a quick walk from Star Beach Water Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at MEDITERRANEO, a buffet restaurant with ocean views
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with body scrubs, hydrotherapy, or reflexology at Aegeo Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a gym, and a sauna
  • 6 minutes by foot from Star Beach Water Park and a 4-minute drive from Port of Hersonissos
  • Airport and local-area shuttle service available for a fee
Mediterraneo Hotel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Mediterraneo Hotel - All Inclusive, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Free breakfast is served. Public spaces have free WiFi.

A children's pool, a fitness center, and a sauna are also featured at the family-friendly Mediterraneo Hotel - All Inclusive. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hersonissos property.

Guests are served free buffet breakfast.
MEDITERRANEO - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner.
OLIVE GARDEN SNACK BUFFET - This poolside buffet restaurant serves lunch and light fare. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included
Number or type of beverages limited at one or more venues

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • MEDITERRANEO
  • OLIVE GARDEN SNACK BUFFET

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 15 buildings
  • 3 floors
  • Built in 2001
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit for Spring Break: EUR 100.00 per week for guests staying between 01 April - 31 August
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40.00 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • In-room safe fee: EUR 1.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 1039Κ014A0040100
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Mediterraneo Chersonissos
Mediterraneo Hotel Hersonissos
Mediterraneo Hotel All Inclusive Hersonissos
Mediterraneo Hersonissos
Mediterraneo Hotel Crete, Greece
Mediterraneo Hotel All Inclusive
Mediterraneo All Inclusive Hersonissos
Mediterraneo All Inclusive

Mediterraneo Hotel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 75 reviews
Rating 8 - Good. 31 out of 75 reviews
Rating 6 - Okay. 14 out of 75 reviews
Rating 4 - Poor. 8 out of 75 reviews
Rating 2 - Terrible. 2 out of 75 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel with good friendly staff.
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with great staff
Stayed 11 nights in Jul 2022
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, beautiful view from balcony and food was good
Stayed 7 nights in Apr 2024
Verified

4/10 Poor

Nourdine

Disliked: Cleanliness, staff & service, amenities
Not clean Old Blanket smell pee
Stayed 5 nights in Oct 2025
Verified

6/10 Okay

donna Carol

Liked: Cleanliness, staff & service, property conditions & facilities
The food was good But the drinks were very poor. Very disappointing for an all inclusive Worst I ever saw on resort
Stayed 10 nights in Apr 2024
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we where happy with the Hotel. The food was good and the staff where very nice. The pool was clean. The only issue we had was with the bar in the evenings. They often had only one barman on and where reluctant to serve more than one drink at a time. I would recommend the hotel though.
Stayed 10 nights in Jul 2022
Verified

4/10 Poor

Samantha Van de

Disliked: Cleanliness
The food was horrible, for a 4 star hotel is this not oke. The food was cold and one day it was even rare. Also not a lot of choice. Also the all inclusive was minimum. We had a little appartment with a pool. The appartment was good but not clean. When the woman came to clean she only did the floor and nothing more. The swimming pool was a nice size. We walked every day to the city.
Stayed 7 nights in Apr 2025
Verified

6/10 Okay

LeRoy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Concrete bridge over the Pool Collapsed, Broke in half and fell into the Pool. It is luck no one was under it. Very scared of the bridge from he mail hotel up to the rooms behind.
Stayed 8 nights in Apr 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We liked it and would stay again.

As a family we really enjoyed our stay here and would certainly go back there. The food was a good variety and plentiful, the hotel staff were were all friendly and helpful, the room we had was a four bed with the main bedroom having air con (the other room was a bit stuffy but the weather was very hot and the hotel itself is in a pretty good location with Hersonisos a 10/15 minute walk if you turn left, with shops bars and clubs. Turn right out of the hotel and it's a five minute taxi ride ( 8 euros) in to Stalida where there are mainly shops and family friendly bars, shops and very good restaurants. Our only gripes were the all inclusive alcohol which was fairly limited as we've stayed at similar hotels and they have a bit more to offer and the edge of the pool was quite slippy. But all in all it's a good place to stay. We like to mix it up a bit with a few nights in the hotel bar and restaurant and eating and drinking out and about which can be as cheap or expensive as you make it with a bit of research on google. Heraklion ( one of the main large towns) is worth a visit. It's half an hour on the bus and cost us €12.4 one way for a family of 4.
Stayed 12 nights in Jul 2022
Verified

6/10 Okay

karen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very basic. We had to ask for a shower curtain, mattress toppers as the beds were so hard, extension lead as there are no sockets near beds in second room and a fan as the air conditioning didn’t work very well so the second bedroom was like a sweat box. Bathroom stank constantly of drains and toilet was stained terribly. I was shocked to find the soft drinks were not proper brands such as coke or Pepsi. These tasted awful as they were cheap own brands. Only local spirits wine and beer in all inclusive. You had to pay for cocktails which were around 9 euros. Staff were really miserable and rude at bars in particular and man on reception in the evenings was so rude. Restaurant is chaos at peak times as it’s not big enough for the amount of guests staying. Food was ok and was replenished well. Pools were good with plenty of sun beds however a lot of sun beds were broken. This is a very honest review. This is definitely a 4 star hotel. It’s only got its stars for having extra facilities such as a spa, gym which you have to pay extra for. I would rate this more like 2 or 3 star max. Luckily we just used our room as a base as it was pretty awful to stay in.
Stayed 10 nights in Jul 2024
Verified

8/10 Good

Anna

Liked: Property conditions & facilities
Egen pool-super; mat-super; servise i restaurangen-super; kvällsunderhållning till vuxna-dålig; minidisco-super; drinkar-hemsk dåliga, det finns lokala alkohol som är goda med det som serverades gick inte att dricka (gin), utom vin och öl som var ok.
Stayed 14 nights in Jul 2025
Verified

8/10 Good

Steeven

Liked: Cleanliness
Peu d'animation
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

etienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons passé un magnifique séjour au Méditerranéo hotel. Le personnel est très professionnel, gentil, accueillant. Je vais citer le Boss Haris,Michail et Évita à l'accueil,Angelo, Maya, Eva au restaurant,les barmen,les dames de ménage,les services techniques pour notre piscine etc... J'aurais pu toutes et tous les citer, malheureusement je ne connais pas tous les prénoms. Merci à toutes et tous pour ce merveilleux séjour. Famille Gelois.(Juillet 2025)
Stayed 12 nights in Jul 2025
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities
Zeer net en mooie zwembaden, lekker eten . Sommige kamers zijn erg hoog gelegen en wij moesten elke keer 64 trappen doen. Best aangeven bij reservering als je dit niet wil. Ik zou zeker terug gaan.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

etienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil parfait,personnel très agréable, nourriture variée. Rien à redire. Juste bravo et merci
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

LAURENT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel bien situé le personnel très agréable seul bémol l'insonorisation. Je conseille malgré tout cet hôtel.
Stayed 7 nights in Apr 2024
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour quelques cocktails dans le all inclusive seraient appréciés.
Stayed 7 nights in Aug 2023
Verified

6/10 Okay

Michel

Disliked: Property conditions & facilities
Dålig diskade glas på restaurangen . Obekväma sängar . Inte 4 stjärnor hotel
Stayed 7 nights in Jul 2023
Verified

4/10 Poor

Michèle

Disliked: Property conditions & facilities

Slecht eten, verouderd, luidruchtig, ontbijt ok

Kamer is verouderd , zeker als ze het een junior suite noemen. Zeer luidruchtig en tot laat in de uren. Avond eten was vreselijk, geen smaak, echt een vreetschuur, veel te druk. Geen gebruik kunnen maken van de zwembaden dus geen mening, kinderspeeltuin is niet veel waard. Binnen in een donker hok is er nog een playgarden voor kleinere kindjes. Receptie is ok, ontbijt ook.
Stayed 1 night in Oct 2022
Verified

4/10 Poor

Gilad

Disliked: Cleanliness, amenities, property conditions & facilities
This is very disappointed place. Nothing like the descriptions in your website
Stayed 3 nights in Jun 2022
Verified

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here! We had a guest who was lactose intolerant and another who was gluten intolerant and the kitchen were very helpful with ensuring we got good food, and bought in gluten free bread and pasta for us. Amenities were great, and a brilliant karaoke etc in the evening run by the animation team! The reception and bar staff were absolutely fantastic. We really enjoyed our stay.
Stayed 6 nights in Apr 2022
Verified

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hôtel !

Chambre avec vue superbe ! Vu le niveau de prestations, il ne manquait qu'un peignoir des pantoufles et une boite de mouchoir pour se croire dans un 4 étoiles. Salle de bain avec cabine de douche et grande baignoire profonde. Petit déjeuner très bien !
Stayed 5 nights in Sep 2019
Verified

10/10 Excellent

Nikolaos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Εξαιρετικό, θα το επιλέξω ξανά.

Ήταν καθαρό, ήταν ήσυχο, η εξυπηρέτηση από το προσωπικό ταχύτατη, ό,τι έπρεπε για το σήντομο χρόνο χαλάρωσης που διέθετα, για ένα βράδυ.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Séjour sympathique en famille Piscine d’eau de mer froide Piscine individuelle froide et avec plein d’indectes malgré les efforts du personnel Personnel et animateurs très très sympathiques Je conseille
Stayed 11 nights in Apr 2019

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