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Hilo Reeds Bay Hotel

2.0 star property

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Lobby
Parking
Standard Studio (1 King Bed) | Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

View in a map
175 Banyan Drive, Hilo, HI, 96720
  • Place, Coconut Island Park
    ‪10 min walk‬
  • Place, Port of Hilo
    ‪3 min drive‬
  • Place, University of Hawaii at Hilo
    ‪5 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View

9.4 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio (1 King Bed)

Iron/ironing board, bed sheets

Deluxe Studio (1 King Bed)

8.0 out of 10
Very good
(15 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio (1 King Bed)

Standard Studio (1 King Bed)

Standard Studio (1 King Bed)

8.2 out of 10
Very good
(53 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Double Beds

Iron/ironing board, bed sheets

Deluxe Studio, 2 Double Beds

8.2 out of 10
Very good
(25 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 2 Double Beds, Bay View

Iron/ironing board, bed sheets

Studio, 2 Double Beds, Bay View

8.0 out of 10
Very good
(18 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio (2 Double Beds)

Standard Studio (2 Double Beds)

Standard Studio (2 Double Beds)

8.2 out of 10
Very good
(22 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hilo Reeds Bay Hotel

Beach fun in outdoor pool, near Coconut Island Park
This hotel features an outdoor pool, laundry facilities, and express check-in. WiFi in public areas is free. Additionally, express check-out and a vending machine are onsite.
Hilo Reeds Bay Hotel offers 50 accommodations with coffee/tea makers and hair dryers. Kitchenettes offer refrigerators, microwaves, and cookware/dishes/utensils.

Bathrooms include showers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Hilo Reeds Bay Hotel's great location. During your stay, you're just a quick walk from Hamakua Heritage Corridor. You'll find features like free WiFi in public areas, plus an outdoor pool and laundry facilities.
  • Free WiFi in some public areas
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a terrace, and a vending machine
  • Guests have great things to say about the helpful staff and the location
  • 10 minutes by foot from Coconut Island Park and a 3-minute drive from Hilo Shopping Center
As a guest of Hilo Reeds Bay Hotel, you'll find an outdoor pool, a terrace, and a vending machine. WiFi is free in public spaces. Hilo Reeds Bay Hotel also features laundry facilities, express check-in, and express check-out.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Ceiling fan
  • Fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The guestrooms at this hotel are not accessible to wheelchairs at this time.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Alcohol isn't served or allowed at Hilo Reeds Bay Hotel.

Property is also known as

Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo

Reviews

Hilo Reeds Bay Hotel Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 418 out of 1003 reviews
Rating 8 - Good. 326 out of 1003 reviews
Rating 6 - Okay. 152 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 52 out of 1003 reviews

Reviews

10/10 Excellent

Megan

Liked: Amenities, property conditions & facilities
Close to a beach & right on the water. Parking available & easy access! Fridge & microwave available.
Stayed 3 nights in Jul 2025

10/10 Excellent

Vivian

Liked: Amenities
Highly recommended fpr low budget traveler
Stayed 1 night in Jul 2025

10/10 Excellent

Margaret, Madera

Location & price.
View from balcony.
Stayed 3 nights in Jul 2025

10/10 Excellent

jr

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
The check in process was amazing. The room had dirty food wrappers under the bed and popcorn under the beds and dry boogers on the blankets and sheets
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Very clean property and friendly people. We’ll stay here again.
Stayed 1 night in Jul 2025

6/10 Okay

Christopher, Mason

Travelled with family
Friendly staff. Location is a little rough and hotel is well worn, but room was clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Needed a bed and a shower it worked.
Stayed 1 night in Jul 2025

6/10 Okay

Arup

Travelled with family
Liked: Cleanliness, staff & service
Internet connection in room need to improve.
Stayed 4 nights in Jul 2025

6/10 Okay

Darryl

Stayed 3 nights in Jul 2025

10/10 Excellent

Frederic

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable to stay at.
Stayed 3 nights in Jun 2025

8/10 Good

Keithen

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Sharleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome & super accommodating !!! Beautiful view !!! Definitely a beautiful view !!!
Stayed 1 night in Jul 2025

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has a unique service that is it provides kitchen utilities. It provides ceramic dishes, cups, bowls, knives, forks, spoons, dish washing liquid, and so on in the room. It has a big refrigerator also.
Stayed 10 nights in Jun 2025

10/10 Excellent

Scott

Stayed 2 nights in Jun 2025

10/10 Excellent

Jocelin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay overnight.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

David, Tucson

Travelled with partner
Liked: Amenities
Wonderful
Stayed 1 night in Jun 2025

6/10 Okay

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient for a business visit. A little noisy from other guests at night.
Stayed 1 night in Jun 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty location, easy parking, very helpful front desk.Very good price. Room was plane jane, but clean and very adequate fo just myself.with nice view of the Hilo harbor area. I will stay there again on future visits to Hilo.
Stayed 2 nights in Jun 2025

10/10 Excellent

Albert, Pearl City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at the Reed several times. Each time was excellent. Thank you to the staff.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2025

10/10 Excellent

Stephanos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is an older property, but it is well maintained, very clean, and moderately priced. Beautiful oceanside location that is a short drive from Volcanoes National Park. Our only contact with staff was with the security person who took care of our late check in for our one night stay. He was very helpful and pleasant. We would absolutely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable Staff helpful and accomidating. Would use them again
Stayed 4 nights in Jun 2025

8/10 Good

thelma

Liked: Cleanliness, amenities, property conditions & facilities
Even though the rooms have no AC it was a great place to stay !!! Microwave/refrigerator/ kitchen sink and even ceramic plates and utensils. Nice view !! Close to Coconut Island and Reeds Bay perfect for the kids to swim and jump off !!
Stayed 3 nights in Jun 2025