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Sheraton Waikiki Beach Resort

4.5 star property

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Photo gallery for Sheraton Waikiki Beach Resort

Property amenity
Creator video - submitted by frankvinyl
View from room
35-inch LCD TV with satellite channels, TV, pay films
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Spa
  • Breakfast available

Explore the area

View in a map
2255 Kalakaua Ave, Honolulu, HI, 96815
  • Place, Royal Hawaiian Center
    ‪2 min walk‬
  • Place, Waikiki Beach Walk
    ‪3 min walk‬
  • Place, Waikiki Beach
    ‪7 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Oceanfront (Floor 4 to 9)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Oceanfront (Floor 4 to 9)

9.0 out of 10
Wonderful
(151 reviews)
  • 22 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Oceanfront (Floor 4 - 9)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Oceanfront (Floor 4 - 9)

9.0 out of 10
Wonderful
(131 reviews)
  • 22 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Oceanfront (Floor 10 to 19)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Oceanfront (Floor 10 to 19)

9.2 out of 10
Wonderful
(54 reviews)
  • 22 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Oceanfront (Floor 10 - 19)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Oceanfront (Floor 10 - 19)

8.6 out of 10
Excellent
(52 reviews)
  • 22 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Oceanfront (Diamond Head)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Oceanfront (Diamond Head)

9.2 out of 10
Wonderful
(15 reviews)
  • 22 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Oceanfront (Diamond Head)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Oceanfront (Diamond Head)

9.0 out of 10
Wonderful
(26 reviews)
  • 22 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Oceanfront (Penthouse, Floor 28 to 31)

Beach/ocean view

Room, 1 King Bed, Oceanfront (Penthouse, Floor 28 to 31)

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Oceanfront (Penthouse, Floor 28 to 31)

Room, 2 Double Beds, Oceanfront (Penthouse, Floor 28 to 31)

Room, 2 Double Beds, Oceanfront (Penthouse, Floor 28 to 31)

8.6 out of 10
Excellent
(4 reviews)
  • 22 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, Multiple Beds, Oceanfront

Luxury Room, Multiple Beds, Oceanfront

Luxury Room, Multiple Beds, Oceanfront

9.2 out of 10
Wonderful
(15 reviews)
  • 59 sq m
  • Ocean view
  • Sleeps 5
  • 3 Double Beds

View all photos for Suite, 1 Bedroom (Malia Suite)

Suite, 1 Bedroom (Malia Suite) | Living room

Suite, 1 Bedroom (Malia Suite)

8.8 out of 10
Excellent
(9 reviews)
  • 81 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Kai Suite)

35-inch LCD TV with satellite channels, TV, pay films

Suite, 1 Bedroom, Oceanfront (Kai Suite)

9.6 out of 10
Exceptional
(4 reviews)
  • 103 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms, Oceanfront (Ohana Suite)

Suite, 2 Bedrooms, Oceanfront (Ohana Suite) | Living room

Suite, 2 Bedrooms, Oceanfront (Ohana Suite)

9.6 out of 10
Exceptional
(4 reviews)
  • 103 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(52 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(84 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Partial Ocean View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Partial Ocean View

9.2 out of 10
Wonderful
(33 reviews)
  • 22 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

9.2 out of 10
Wonderful
(45 reviews)
  • 22 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Mobility Accessible, Oceanfront (Bathtub, Floor 4 to 9)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Mobility Accessible, Oceanfront (Bathtub, Floor 4 to 9)

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, City View

Family Room, Multiple Beds, City View

Family Room, Multiple Beds, City View

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Kai Suite)

35-inch LCD TV with satellite channels, TV, pay films

Suite, 1 Bedroom, Oceanfront (Kai Suite)

  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Mobility Accessible, Oceanfront (Bathtub, Floor 10 to 19)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Mobility Accessible, Oceanfront (Bathtub, Floor 10 to 19)

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower, Oceanfront (Accessible, Kai Suite)

35-inch LCD TV with satellite channels, TV, pay films

Suite, 1 Bedroom, Roll-in Shower, Oceanfront (Accessible, Kai Suite)

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mobility Accessible, City View (Bathtub)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Mobility Accessible, City View (Bathtub)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront (Infinity, Floor 20 to 27)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Oceanfront (Infinity, Floor 20 to 27)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Oceanfront (Infinity, Floor 20 to 27)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Oceanfront (Infinity, Floor 20 to 27)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom (1 King or 2 Doubles)

Executive Suite, 1 Bedroom (1 King or 2 Doubles) | Living room

Executive Suite, 1 Bedroom (1 King or 2 Doubles)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Similar properties

View from room
Hilton Hawaiian Village Waikiki Beach Resort
  • Pool
  • Spa
  • Kids pool
  • Waterslide
4.1 out of 5, Very good, 8,671 reviews
The price is €284
includes taxes & fees
15 Dec - 16 Dec
Hilton Hawaiian Village Waikiki Beach Resort

About this property

Sheraton Waikiki Beach Resort

Sun-drenched luxury just steps from Royal Hawaiian Center
Guests of this beach hotel will appreciate convenient onsite amenities such as a 24-hour fitness center and massage/treatment rooms. Change of towels is available on request.
Sheraton Waikiki Beach Resort offers 1636 accommodations with safes and complimentary newspapers. Rooms open to lanais. Pillowtop beds feature down comforters. 35-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide and a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 9 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is open daily.
Sheraton Waikiki Beach Resort's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Royal Hawaiian Center. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and 7 restaurants.
  • Free WiFi
  • Enjoy Asian cuisine with a beachfront location at RumFire, one of the property's 7 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Indulge with body treatments, massages, or facials at the spa
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym, 2 hot tubs, and fitness classes
  • Guests have great things to say about the beach and the pool
  • Steps from Royal Hawaiian Center and 4 minutes by foot from Waikiki Beach Walk
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Sheraton Waikiki Beach Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a garden. For a fee, parking is available.

This 4.5-star Honolulu hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.
RumFire - This beachfront restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Edge of Waikiki - This cocktail bar is located by the pool and specializes in Asian cuisine. Open daily.
Kai Market - Overlooking the ocean and pool, this restaurant serves breakfast and dinner. Open daily.
Baskin-Robbins - Onsite restaurant. Open daily.
Honolulu Coffee Company - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 55 per day)
  • Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 35 per person
  • 2 bars/lounges
  • 2 poolside bars
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Baskin-Robbins
  • Edge of Waikiki
  • Honolulu Coffee Company
  • Kai Market
  • RumFire

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Art gallery
  • Canoeing
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • 26,400 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 35-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are requested to provide their estimated arrival details in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 120.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 61.34 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness/yoga classes
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 35.00 per person
  • Covered self parking fee: USD 55 per day (in/out privileges)
  • Covered valet parking fee: USD 65 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE/TA-069-973-6064-01
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 260020060000
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel Waikiki
Sheraton Waikiki
Waikiki Sheraton
Honolulu Sheraton
Sheraton Honolulu
Sheraton Hotel Honolulu
Sheraton Waikiki Hawaii/Honolulu
Sheraton Waikiki Honolulu
Sheraton Waikiki Hotel Honolulu
Sheraton Waikiki Hotel
Sheraton
Sheraton Waikiki
Sheraton Waikiki Honolulu
Sheraton Waikiki Beach Resort Hotel
Sheraton Waikiki Beach Resort Honolulu
Sheraton Waikiki Beach Resort Hotel Honolulu

Reviews

Sheraton Waikiki Beach Resort Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1989 out of 2792 reviews
Rating 8 - Good. 511 out of 2792 reviews
Rating 6 - Okay. 167 out of 2792 reviews
Rating 4 - Poor. 61 out of 2792 reviews
Rating 2 - Terrible. 64 out of 2792 reviews

Reviews

10/10 Excellent

Dennis Lik Hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 5 nights in Sep 2025

8/10 Good

Jalel

Liked: Cleanliness, staff & service, property conditions & facilities
The Sheridan Waititi situated a nice area close the shops. Sharon building needs to be updated.
Stayed 6 nights in Aug 2025

10/10 Excellent

Hani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so nice and beautiful. The staff were really nice and helpful. The view from our room was breathtaking. Would definitely stay again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Enrique

Travelled with family and small children
Liked: Amenities
Best resorts
Stayed 5 nights in Aug 2025

10/10 Excellent

Elio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Clean property. Pools were nice. Lots of shopping options.
Stayed 9 nights in Aug 2025

10/10 Excellent

Marjay Agudera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its closed to the mall and also the staff are very friendly. Definitely we're coming back.
Stayed 8 nights in Aug 2025

10/10 Excellent

Kevin

Stayed 3 nights in Sep 2025

10/10 Excellent

Larysa V, Goffstown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Sheraton Waikiki Resort. The location is perfect, just steps from the beach, and the pool area is beautiful. Our room had an amazing view, which made the experience even more special. Overall, a wonderful stay and we would definitely come back!
Stayed 6 nights in Aug 2025

10/10 Excellent

Sergey, SNOQUALMIE

Stayed 7 nights in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2025

10/10 Excellent

Semih

Stayed 5 nights in Sep 2025

10/10 Excellent

Elizabeth

Stayed 4 nights in Aug 2025

10/10 Excellent

Rosemarie, Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and smiling. It was a nice experience to see the positive greetings from morning through the evening. The room was very comfortable and clean. The only problem we encountered was the bidet didn’t work.
Stayed 5 nights in Sep 2025

10/10 Excellent

Eliadny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Not quiet
Stayed 8 nights in Aug 2025

8/10 Good

Jonny

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I really liked that the room keys are wristbands—it’s convenient, hard to lose, and also gives garage access. Unfortunately, our car wasn’t linked properly at check-in, so for the first 24–48 hours the toll booth wouldn’t let us in or out without a ticket, causing extra charges and delays. Another frustration was the resort fee. My Expedia booking showed $358 for six nights, but midway through I got a bill under my door, and by checkout the total was almost $700 because it’s charged daily. This felt misleading, especially with a package deal. On the positive side, the resort has lots of convenient shops downstairs, including one that served fresh chicken nuggets—a lifesaver for my picky toddler. Room service was available, but there was no menu in the room, just a QR code that didn’t clearly show food options, which discouraged me from ordering. The location is excellent—Downtown Waikiki is practically outside the front door, with ABC stores nearby. Very comfortable room: YouTube TV and Netflix made evenings feel more home-like, the balcony was spacious, beds were comfortable, views were stunning, and I never heard noise from other rooms. Housekeeping was good, with nice touches like soft toothbrushes and a quality hair dryer, though one day a dirty towel I’d left for collect was rehung. a wonderful stay overall, but better fee transparency, smoother check-in, and clearer dining options would make it a 5/5.
Stayed 6 nights in Aug 2025

10/10 Excellent

Andranik

Good
Stayed 4 nights in Sep 2025

10/10 Excellent

yingjun

good
Stayed 5 nights in Aug 2025

10/10 Excellent

Starisha

Stayed 6 nights in Aug 2025

10/10 Excellent

CHRIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with a view and perfectly located right on the beach.
Stayed 4 nights in Sep 2025

8/10 Good

Xin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the hotel is good: clean, modern, excellent location. One issue was that common areas were not air conditioned at all, which made getting in and out of the room (including elevator rides) quite uncomfortable, especially given how crowded that property was.
Stayed 6 nights in Aug 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Loc, San Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking to expensive
Stayed 4 nights in Aug 2025

8/10 Good

Jenaya

Liked: Cleanliness
Disliked: Staff & service
Housekeeping did not do a good job at cleaning our rooms. Also the concierge is not friendly.
Stayed 8 nights in Aug 2025