Best Western Hotel Causeway Bay

3.5 star property

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Photo gallery for Best Western Hotel Causeway Bay

Balcony
Lobby sitting area
Pool
Restaurant
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong
  • Wan Chai Road
    ‪2 min walk‬
  • Times Square Shopping Mall
    ‪3 min walk‬
  • Hong Kong Convention and Exhibition Centre
    ‪13 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪33 min drive‬

Room options

Superior City View Twin Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior City View Queen Room

8.4 out of 10
Very good
(29 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds, City View

  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard City View Queen Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe City View Twin Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe City View Queen Room

8.6 out of 10
Excellent
(25 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Hotel Causeway Bay

Hotel with a rooftop terrace, steps from Times Square Shopping Mall
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a rooftop terrace, a hot tub, and concierge services are onsite.
Best Western Hotel Causeway Bay offers 258 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers.

This Hong Kong Island hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.
Our customers tell us they can't get enough of Best Western Hotel Causeway Bay's great location. During your stay, you're just a quick walk from Times Square Shopping Mall. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Times Square Shopping Mall and a 2-minute drive from Victoria Harbour
Best Western Hotel Causeway Bay offers its guests a hot tub and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and concierge services are also featured at Best Western Hotel Causeway Bay.

Smoking is allowed in designated areas at this 3.5-star Hong Kong Island hotel.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Best Western Hotel Causeway Bay has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 40 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately HKD 77 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Causeway Bay
Best Western Hotel Causeway Bay
Best Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel Hong Kong

Best Western Hotel Causeway Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 219 out of 1002 reviews
Rating 8 - Good. 350 out of 1002 reviews
Rating 6 - Okay. 241 out of 1002 reviews
Rating 4 - Poor. 107 out of 1002 reviews
Rating 2 - Terrible. 85 out of 1002 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cheong Ki, Scarborough

Stayed 7 nights in May 2025

6/10 Okay

Rory

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For the money it's not too bad but it's definitely a compromise. The place is average or worse for cleanliness and it is very dated. The streets around the hotel feel like a dangerous ghetto but it's actually safe and only a few blocks away you can buy a $10,000 purse at Louis Vuitton. That's just the way HK is. They also don't have the breakfast buffet that they advertise. On the plus side, the location is centrally located for activities and transportation.
Stayed 6 nights in May 2025

8/10 Good

sau han

Travelled with family
Liked: Cleanliness, staff & service, amenities
Not perfect but acceptable on this price range
Stayed 5 nights in Apr 2025

10/10 Excellent

Jeancarlo

Stayed 2 nights in May 2025

10/10 Excellent

Michael, San jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The shoe-box style fridge was a surprise and useless. It cannot hold any anything, not even a six-pack of coke or 6 bottles of 500 ml drinking water.
Stayed 24 nights in Apr 2025

10/10 Excellent

stanley, New York

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

TIN YU

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel’s location is in Causeway Bay Hong Kong where is a famous shopping & dinning district for tourists and business visitors.
Stayed 9 nights in Apr 2025

10/10 Excellent

Richard, Oahu

Liked: Cleanliness, staff & service, property conditions & facilities
Little gem of a hotel tugged away from all the actions in a bustling part of Hong Kong Island. Easy access to a nearby train station for getting around Hong Kong
Stayed 3 nights in Apr 2025

10/10 Excellent

Patrick

Stayed 3 nights in Apr 2025

2/10 Terrible

Daniel

Liked: Amenities
Disliked: Staff & service
I don't like their customer service. I like they're near MTR
Stayed 2 nights in Apr 2025

6/10 Okay

sau han

Travelled with family
Good
Stayed 5 nights in Apr 2025

8/10 Good

Graeme, Sunderland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good stay in a central location but the rooms are really tiny, probably the smallest hotel room I have ever stayed in and once luggage was there no room to move. Good apart from this
Stayed 4 nights in Apr 2025

6/10 Okay

Slawomir

Liked: Cleanliness
Disliked: Property conditions & facilities
The picture you present to advertise the hotel is misleading. Those rooms are not typical; they are located on the top floor, nowhere else. So, if you want to buy those rooms, you won't get them.
Stayed 5 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Stanley, Sacramento

Stayed 9 nights in Mar 2025

10/10 Excellent

Stanley, Sacramento

Liked: Staff & service, amenities
Price per location is the high sales points
Stayed 4 nights in Apr 2025

8/10 Good

Emma Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Ben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was abit small for my liking but overall the staff were so helpful and service was good..I would stay in this hotel again but in ensuite instead..location so convenient with everything I needed was so walkable 🙌
Stayed 6 nights in Mar 2025

8/10 Good

Peter

Stayed 10 nights in Mar 2025

10/10 Excellent

Paul

Stayed 6 nights in Mar 2025

2/10 Terrible

Yamada

Stayed 4 nights in Mar 2025

2/10 Terrible

Chung Yin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a fairly decent hotel considering the price I paid. No bell nor whistle but clean and convenient!
Stayed 10 nights in Mar 2025