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Best Western Hotel Causeway Bay

3.5 star property

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Photo gallery for Best Western Hotel Causeway Bay

Balcony
Lobby sitting area
Exterior
Restaurant
Pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong
  • Place, Wan Chai Road
    ‪2 min walk‬
  • Place, Times Square Shopping Mall
    ‪3 min walk‬
  • Place, Hong Kong Convention and Exhibition Centre
    ‪13 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior City View Twin Room

In-room safe, free WiFi, bed sheets

Superior City View Twin Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior City View Queen Room

Superior City View Queen Room

Superior City View Queen Room

8.4 out of 10
Very good
(29 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, City View

In-room safe, free WiFi, bed sheets

Standard Room, 2 Single Beds, City View

  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard City View Queen Room

In-room safe, free WiFi, bed sheets

Standard City View Queen Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe City View Twin Room

In-room safe, free WiFi, bed sheets

Deluxe City View Twin Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe City View Queen Room

Deluxe City View Queen Room

Deluxe City View Queen Room

8.4 out of 10
Very good
(26 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Rosedale Hotel Hong Kong

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.0 out of 5, Very good, 1,223 reviews
The price is €60
includes taxes & fees
30 Sept - 1 Oct
Rosedale Hotel Hong Kong

About this property

Best Western Hotel Causeway Bay

Hotel with a rooftop terrace, steps from Times Square Shopping Mall
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a rooftop terrace, a hot tub, and concierge services are onsite.
Best Western Hotel Causeway Bay offers 258 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers.

This Hong Kong Island hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.
Our customers tell us they can't get enough of Best Western Hotel Causeway Bay's great location. During your stay, you're just a quick walk from Times Square Shopping Mall. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Times Square Shopping Mall and a 2-minute drive from Victoria Harbour
Best Western Hotel Causeway Bay offers its guests a hot tub and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and concierge services are also featured at Best Western Hotel Causeway Bay.

Smoking is allowed in designated areas at this 3.5-star Hong Kong Island hotel.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Best Western Hotel Causeway Bay has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 40 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately HKD 77 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Causeway Bay
Best Western Hotel Causeway Bay
Best Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel Hong Kong

Reviews

Best Western Hotel Causeway Bay Reviews

7.2

Good

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 227 out of 1016 reviews
Rating 8 - Good. 353 out of 1016 reviews
Rating 6 - Okay. 244 out of 1016 reviews
Rating 4 - Poor. 106 out of 1016 reviews
Rating 2 - Terrible. 86 out of 1016 reviews

Reviews

10/10 Excellent

Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was really a four star hotel in terms of room quality and scenic room views of Hong Kong skyline being spectacular! The convenience of the MTR public transportation nearby along with a plethora of restaurants and high end shopping malls make this an ideal place to stay!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Louie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.lots of food stalls in the area.
Stayed 2 nights in Jun 2025

4/10 Poor

Travis

Travelled with group
Disliked: Cleanliness, property conditions & facilities
They charged me $100 for a stain on the sheet that was there before I checked in.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elaine

Liked: Cleanliness, property conditions & facilities
The staff is very friendly and helpful. The location is very convenience.
Stayed 8 nights in Jun 2025

8/10 Good

Jerry Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was a little worried when I read all the negative reviews. One even said this property gives Best Western a bad name. Ummm. I assume you’re not from the US since this is the nicest Best Western I’ve seen. If you want a hotel with large rooms, you can always pay above $300/ night at a 3.5 to 5 star hotels. Just like all big city 3stars and below hotels in Tokyo, NYC, London, Singapore etc, rooms are always small. This property has small rooms but not too small. I haven’t hit my ankle or knee cap on anything in my 7 night stay. They have 4 fast elevators running non stop from the main lobby (3rd floor to the top floor). There’s only 10 rooms per floor. The minute you approach the front desk, the staff are very attentive, friendly, helpful and accommodating. When you walk in your room, the room is very clean and looks amazing for a hotel that’s over 10 yrs old. The body wash and the conditioning shampoo are not bad at all. Sheets are very white and stain free. The air conditioner works really well cooling down the room and runs 24hrs a day. Yes! The mattress is very firm. If you want soft mattress, don’t know if they have an option for that. But the towels are clean and large. Water pressure is strong. I just wish the light above the sink is brighter so I can see better while shaving. The location is perfect for me. It’s located on one side of the bridge where all the local hole in the walls are at and the other side of the bridge is Time Square shopping mall/area.
Stayed 7 nights in Jun 2025

10/10 Excellent

Tin Yu

Stayed 2 nights in Jun 2025

10/10 Excellent

CAM GIANG

Stayed 8 nights in Jun 2025

2/10 Terrible

Matthew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I found that the hotel was just not up to par with the best western name. Towels were literally face cloth sized. Hotel rooms were dirty with mold forming around silicon seals in bath tub. Hotel walls and windows just doesn’t look like it’s been maintained at all. Air condition was minimal to no cold air. Best part was the staff which gave great customer service. Management needs to step up and re-evaluate their facility as it is truly not up to par. I made the decision to move to a new hotel on my 2nd night out of a 5 night booking.
Stayed 5 nights in May 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, room comfort
Everyone was friendly and helpful. Subway is an easy 10-15 minute from hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

8/10 Good

xiaodong

Stayed 1 night in May 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in May 2025

6/10 Okay

Guy

Travelled with family
Disliked: Amenities, property conditions & facilities
Hotel location was off a main street and far from waterfront. Rooftop terrace is misleading with limited city view. Room was small with no amenities. Front desk reluctant to call for taxi ... have to walk a few blocks to flag one down
Stayed 1 night in May 2025

8/10 Good

Benny, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close Time square 5 mins walk for shopping ,fast food a lot of choices .MTR station walking 7mins.
Stayed 2 nights in May 2025

8/10 Good

RAYMOND

Liked: Cleanliness, staff & service
Stayed 12 nights in May 2025

10/10 Excellent

Cheong Ki, Scarborough

Stayed 7 nights in May 2025

6/10 Okay

Rory

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For the money it's not too bad but it's definitely a compromise. The place is average or worse for cleanliness and it is very dated. The streets around the hotel feel like a dangerous ghetto but it's actually safe and only a few blocks away you can buy a $10,000 purse at Louis Vuitton. That's just the way HK is. They also don't have the breakfast buffet that they advertise. On the plus side, the location is centrally located for activities and transportation.
Stayed 6 nights in May 2025

8/10 Good

sau han

Travelled with family
Liked: Cleanliness, staff & service, amenities
Not perfect but acceptable on this price range
Stayed 5 nights in Apr 2025

10/10 Excellent

Jeancarlo

Stayed 2 nights in May 2025

10/10 Excellent

Michael, San jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The shoe-box style fridge was a surprise and useless. It cannot hold any anything, not even a six-pack of coke or 6 bottles of 500 ml drinking water.
Stayed 24 nights in Apr 2025

10/10 Excellent

stanley, New York

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

TIN YU

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel’s location is in Causeway Bay Hong Kong where is a famous shopping & dinning district for tourists and business visitors.
Stayed 9 nights in Apr 2025

10/10 Excellent

Richard, Oahu

Liked: Cleanliness, staff & service, property conditions & facilities
Little gem of a hotel tugged away from all the actions in a bustling part of Hong Kong Island. Easy access to a nearby train station for getting around Hong Kong
Stayed 3 nights in Apr 2025

10/10 Excellent

Patrick

Stayed 3 nights in Apr 2025