See all properties

Best Western Hotel Causeway Bay

3.5 star property

Choose dates to view prices

Photo gallery for Best Western Hotel Causeway Bay

Balcony
Exterior
Pool
Lobby sitting area
Interior

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong
  • Place, Causeway Bay Shopping Plaza
    ‪1 min walk‬
  • Place, Times Square Shopping Mall
    ‪3 min walk‬
  • Place, Wan Chai Road
    ‪3 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard City View Queen Room

In-room safe, soundproofing, free WiFi, bed sheets

Standard City View Queen Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, City View

In-room safe, soundproofing, free WiFi, bed sheets

Standard Room, 2 Single Beds, City View

  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior City View Queen Room

In-room safe, soundproofing, free WiFi, bed sheets

Superior City View Queen Room

8.0 out of 10
Very good
(44 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior City View Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Superior City View Twin Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe City View Queen Room

Deluxe City View Queen Room

Deluxe City View Queen Room

8.2 out of 10
Very good
(33 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe City View Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe City View Twin Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Reception
Rosedale Hotel Hong Kong
Wan Chai
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.1 out of 5, Very good, 1,327 reviews
The price is €60
includes taxes & fees
14 May - 15 May
Rosedale Hotel Hong Kong

About this property

Best Western Hotel Causeway Bay

This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a rooftop terrace, a hot tub, and concierge services are onsite.
Best Western Hotel Causeway Bay offers 258 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers.

This Hong Kong Island hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.
Our customers tell us they can't get enough of Best Western Hotel Causeway Bay's great location. During your stay, you're just a quick walk from Times Square Shopping Mall. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Times Square Shopping Mall and a 2-minute drive from Victoria Harbour
Best Western Hotel Causeway Bay offers its guests a hot tub and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and concierge services are also featured at Best Western Hotel Causeway Bay.

Smoking is allowed in designated areas at this 3.5-star Hong Kong Island hotel.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Best Western Hotel Causeway Bay has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 40 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately HKD 77 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Causeway Bay

Best Western Hotel Causeway Bay

Best Causeway Bay Hong Kong

Best Western Hotel Causeway Bay Hong Kong

Best Western Hotel Causeway Bay Hotel

Best Western Hotel Causeway Bay Hong Kong

Best Western Hotel Causeway Bay Hotel Hong Kong

Best Western Hotel Causeway Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 239 out of 1007 reviews
Rating 8 - Good. 356 out of 1007 reviews
Rating 6 - Okay. 230 out of 1007 reviews
Rating 4 - Poor. 96 out of 1007 reviews
Rating 2 - Terrible. 86 out of 1007 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Kuangyou

Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff but room is really small. Pretty quiet environment, but I guess I get what I paid for
Stayed 1 night in Feb 2026

8/10 Good

Jeremy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, comfortable room that has enough space and stunning views. Bed was a little hard but we got used to it and ended up liking it. Water pressure and temperature in the shower were terrific. Staff were efficient and polite. Great location in Causeway Bay close to buses, trains, shops, and restaurants. Good value and would stay again.
Stayed 4 nights in Jan 2026

8/10 Good

kam pui kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2026

6/10 Okay

Erika

Travelled with family
Disliked: Amenities
I expected a small room which is common in Hong Kong but this is the first time ever that I had to go shopping for my own towels while staying at a hotel. The ones provided by the hotel were translucent. So thin and sheer that they were useless. Overall, the rate was very affordable so I guess I was Ok to buy my own towels (but I really shouldn’t have to!) the staff was friendly and helpful. And the location is great.
Stayed 6 nights in Jan 2026

8/10 Good

Chee

Business traveller
Liked: Cleanliness
Convenient location to Convention and Exhibition Center.
Stayed 3 nights in Jan 2026

4/10 Poor

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities
Everything was good. Except the biggest thing for me the bed… woke up went for a long walk and my back is destroyed. I’m a young guy so I would say overall everything was good around a 4/5 except the bed making it a 2/5
Stayed 2 nights in Jan 2026

10/10 Excellent

Somnath

Liked: Cleanliness, staff & service, amenities
Small but clean room. Everything functional. Very coordial staff
Stayed 4 nights in Jan 2026

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
The room is small, old, uncomfortable. The pricing is predatory -- I needed to stay 1 extra day, and they charged me 3X my original rate. Sure, I understand the "demand pricing" but in this case they didn't even try to see my perspective of feeling trapped as I was settled in my room and little vacancy around the neighborhood. Sure, they didn't cheat me, but I feel bad about this hotel. I will not hesitate to identify their other shortcomings. This is really an awful hotel and the nearby Holiday Inn express is much better and usually for comparable price. Another shortcoming is the immediate neighborhood feels like a slum. You enter at ground level and have to go up to a 3rd floor old musty lobby to check-in. Have I mentioned this was a bad experience?
Stayed 1 night in Jan 2026

2/10 Terrible

PAUL

Disliked: Cleanliness, amenities, property conditions & facilities
No water No food Room dirty... Never recommend this place to anybody..... £45 A NIGHT i only stayed there one night Checked in 6.30pm Ckeck out 7am... next morning They do not do food
Stayed 5 nights in Jan 2026

6/10 Okay

Karen

Liked: Staff & service
Carpet was dirty and stained, beds were a bit uncomfortable. Location was excellent
Stayed 3 nights in Jan 2026

6/10 Okay

Chi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room was not cleaned properly. I have seen/killed roaches in 6 occasions during my 3 weeks stay. I did not eat in the hotel since there are plenty of options within walking distance.
Stayed 23 nights in Dec 2025

8/10 Good

Bill

Pretty
Stayed 10 nights in Dec 2025

6/10 Okay

Zihan

Stayed 3 nights in Jan 2026

8/10 Good

DONALD IAN GEORGE, Hong Kong

Liked: Amenities
The cleaning was not very good, cups left uncleaned sometimes.
Stayed 28 nights in Dec 2025

6/10 Okay

TAKASHI

Liked: Cleanliness, amenities, property conditions & facilities
Room keeper seems like can not understand English. Difficult to communicate. When I was in the bathroom, she came in to my room suddenly. It was so surprise 😳 I said from bathroom “hello I don’t need cleaning my room” three times but no response, I had no alternative, but after I out the bathroom, I said ones again, she frowned her face and went out from my room without any apologize. Except this, hotel was good basically.
Stayed 2 nights in Jan 2026

6/10 Okay

Fu Ho

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 13 nights in Dec 2025

6/10 Okay

Crystal

Stayed 1 night in Dec 2025

4/10 Poor

JOHN

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Good Location, But Serious Maintenance Issues Rating: 2/5 The location is excellent – right in the city center, close to the MTR and very convenient for tourist spots, shopping, and dining. The room and bathroom are very small, but manageable for a short stay. However, several unacceptable issues ruined the experience: • shower curtain that billows inward and sticks to the body during showers. • Water leaking from the bathroom ceiling, dripping onto the vanity – I had to request towels to mop it up. • Persistent musty smell in the room (likely from the leak), forcing me to buy air freshener. While the location is a big plus for budget travelers, the hygiene and maintenance problems make it hard to recommend. Hope management fixes these soon.
Water dripping from the bathroom ceiling onto the vanity
Stayed 1 night in Dec 2025

6/10 Okay

DONALD IAN GEORGE, Hong Kong

Stayed 28 nights in Nov 2025

6/10 Okay

Kit

Liked: Cleanliness, property conditions & facilities
Room very small.
Stayed 7 nights in Dec 2025

4/10 Poor

Regina

The room is moldy and ha
Stayed 11 nights in Dec 2025

8/10 Good

Adrian C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small bath tub.. impossible to use it if you're over 5foot tall. Rude person at breakfast. He made me feel uncomfortable.
Stayed 5 nights in Dec 2025

8/10 Good

DONALD IAN GEORGE, Hong Kong

Stayed 1 night in Dec 2025

4/10 Poor

Wai Kong

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel is old and so are its facilities. Shower was not enclosed. The room is so small that luggages cannot be open properly.
Stayed 6 nights in Dec 2025

6/10 Okay

YURIY

Stayed 2 nights in Dec 2025