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Hilton Sorrento Palace

4.0 star property

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Photo gallery for Hilton Sorrento Palace

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Property video
Suite, 1 King Bed (Surya) | Bathroom
Suite, 1 King Bed (Surya) | Bathroom
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Air-conditioning

Explore the area

View in a map
Via Sant' Antonio 13, Sorrento, NA, 80067
  • Place, Piazza Tasso
    ‪8 min walk‬
  • Place, Corso Italia
    ‪10 min walk‬
  • Place, Sorrento Beach
    ‪15 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪87 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • Sea view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Sea View

Executive Room, 1 King Bed, Sea View

Executive Room, 1 King Bed, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, Garden View

Family Triple Room, Garden View

Family Triple Room, Garden View

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room, Sea View

Deluxe Triple Room, Sea View

Deluxe Triple Room, Sea View

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Quadruple Room, Sea View

Deluxe Quadruple Room, Sea View

Deluxe Quadruple Room, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Executive Triple Room, Sea View

Executive Triple Room, Sea View

Executive Triple Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Room, 1 King Bed, Sea View

Superior Room, 1 King Bed, Sea View | View from room

Superior Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • Hill view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, Sea View

Superior Triple Room, Sea View

Superior Triple Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

9.4 out of 10
Exceptional
(10 reviews)
  • Hill view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Executive Quadruple Room, Sea View

Executive Quadruple Room, Sea View

Executive Quadruple Room, Sea View

  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

9.6 out of 10
Exceptional
(5 reviews)
  • Hill view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Sea View

Junior Suite, 1 King Bed, Sea View | View from room

Junior Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Surya)

Suite, 1 King Bed (Surya)

Suite, 1 King Bed (Surya)

  • Sea view
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View | View from room

Superior Room, 1 King Bed, Garden View

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Garden

Suite Garden

Suite Garden

  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Hill view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Superior Garden view

Triple Superior Garden view

Triple Superior Garden view

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking, Hill View

Superior Room, 2 Single Beds, Non Smoking, Hill View

Superior Room, 2 Single Beds, Non Smoking, Hill View

8.0 out of 10
Very good
(1 review)
  • Hill view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Triple Room

Minibar, in-room safe, desk, laptop workspace

Family Triple Room

  • Hill view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Single Room

Single Room

Single Room

  • Hill view
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Hilton Sorrento Palace

2 restaurants, an indoor pool, and 3 bars/lounges are available at this resort. Free full breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a snack bar/deli, and a rooftop terrace are onsite.
Hilton Sorrento Palace offers 328 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Hilton Sorrento Palace. During your stay, you'll be connected to the convention center, and just a quick walk from Sorrento Cathedral. Free breakfast, free WiFi in public areas, and 2 restaurants are available.
  • Free full breakfast served daily
  • Free WiFi in some public areas
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 3 bars/lounges
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the location and the helpful staff
  • 0.8 mi (1.3 km) from Sorrento Beach and 2.1 mi (3.4 km) from Baths of Queen Giovanna
Hilton Sorrento Palace offers its guests a seasonal outdoor pool, a children's pool, an indoor pool, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 24 meeting rooms. Event space at this resort measures 90352 square feet (8394 square meters) and includes a conference center. A rooftop terrace, spa services, and a vending machine are also featured at the luxury Hilton Sorrento Palace. You'll have access to the indoor pool and outdoor pool at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Sorrento resort.

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.
Happyssimo - Onsite theme restaurant. Reservations are required.
Pagoda Pool Bar - This bar is located by the pool. Open daily.
L'agrumeto barbecue - This restaurant overlooks the garden and specializes in Italian cuisine. Reservations are required. Open daily.
Sorrento Restaurant - Onsite fine-dining restaurant. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 21 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Happyssimo
  • L'agrumeto barbecue
  • Pagoda Pool Bar
  • Sorrento Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Children's pool
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Padel
  • Private wine tours
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (90,352 square foot of space)

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (90 centimetre wide door)
  • Pool access ramp on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Designated smoking areas
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property’s seasonal indoor pool is open November-March.

Renovations and closures

The following facilities will be closed during the autumn:
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: EUR 9.9 per 24-hour period (rates may vary)
  • Uncovered self parking fee: EUR 21 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property charges a 10% service fee to food and beverage purchases on site.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hilton Palace

Hilton Palace Hotel

Hilton Palace Hotel Sorrento

Hilton Palace Sorrento

Hilton Sorrento

Hilton Sorrento Palace

Palace Hilton Sorrento

Sorrento Hilton

Sorrento Palace

Sorrento Palace Hilton

Hilton Sorrento Palace Hotel Sorrento

Hilton Sorrento Palace Hotel

Hilton Sorrento Palace Resort

Hilton Sorrento Palace Sorrento

Hilton Sorrento Palace Resort Sorrento

Hilton Sorrento Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 604 out of 1004 reviews
Rating 8 - Good. 275 out of 1004 reviews
Rating 6 - Okay. 84 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived a day late because of flight issues and were not refunded or credited any amount. Despite this, we really enjoyed our stay. We stayed in a family room with two queen size beds and plenty of room to spread out. It was on the same level as the common balcony so we could exit out the sliding doors and enjoy the beautiful sunrise with a coastal view of the Amalfi coast. Breakfast was a huge assortment of American, and European style and a fresh orange juice squeezing machine that you could feed oranges and it would deliver wonderfully fresh OJ. It was a bit of a walk up from downtown, but that kept the noise and chaos of the chistmas crowds at least 3 blocks away from the hotel making car service super easy. We enjoy lounge access with limited refreshments but it worked well for a cold drink after a long day on your feet.
Stayed 3 nights in Dec 2025

10/10 Excellent

Neha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The helpful staff & their level of customer service is what made our stay simply excellent! The views from the breakfast buffet is straight out of a painting. The panoramic views and the lemon groves of the property are an icing on the cake. Rooms were spacious and well serviced too. Absolutely worth every penny!
Stayed 4 nights in Dec 2025

10/10 Excellent

Susan

Stayed 3 nights in Dec 2025

10/10 Excellent

Jiantao, Monrovia

Stayed 1 night in Dec 2025

10/10 Excellent

raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was outstanding a bit further from town and if walking the hill is a little tough but the staff and the property make it worth the walk and a good thing after you eat in town
Stayed 7 nights in Dec 2025

6/10 Okay

Kim

Stayed 1 night in Aug 2025

10/10 Excellent

Mackenzie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was stunning! By far the nicest hotel in Sorrento!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Sherian

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time. Staff was excellent and room service was delicious
Stayed 3 nights in Nov 2025

10/10 Excellent

Araceli

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast, good variety, the room is wonderful I feel like at home. Thank you Sorrento Hilton Palace Sfaff, see you in the future.
Stayed 3 nights in Nov 2025

6/10 Okay

Lee-Ann

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great. Restaurants were great. Disappointed with the rooms. They were clean and comfortable but nothing spectacular. Outdoor pool was not heated. (We were there in October) Indoor pool was not open.
Stayed 5 nights in Oct 2025

10/10 Excellent

Maria

Stayed 4 nights in Oct 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in every way. The hotel sits on a hill so the view is beautiful. It was walkable for us into Sorrento’s town center however friends that we were traveling with would take a taxi. If you are staying for more than a night or two and looking for a comfortable room, look elsewhere or book a high-end room here. I found the room we were in to be small and very basic. Not even a door on the closet. Only two drawers at the bottom of the closet. It was not comfortable for a six night stay (my opinion). Chairs on the balcony were very uncomfortable. We put pillows on the seats, LOL! The staff was wonderful and even offered to bring us extra drawers.
Stayed 6 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Jacalyn

Stayed 2 nights in Oct 2025

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a pleasure to stay. It was clean and staff were friendly. Distance from shopping was walkable; enjoyed my stay.
Stayed 12 nights in Sep 2025

10/10 Excellent

Mahyar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Stayed 3 nights in Oct 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star hotel ! Beautiful view and wonderful service.
Stayed 4 nights in Sep 2025

8/10 Good

Eleanor

Stayed 3 nights in Sep 2025

10/10 Excellent

Tom

Stayed 4 nights in Sep 2025

10/10 Excellent

Meisam

Stayed 4 nights in Sep 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2025

8/10 Good

Andrew, Calgary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property overall was great. Staff was very friendly. All food options we delicious and the pool was great. Walkable into Sorrento and was not hard to find. Only item to note was the beds/pillows were terrible. Zero support at all. I would stay here again but only if knowing the beds were newer.
Stayed 3 nights in Sep 2025

10/10 Excellent

Donna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Bar service a little slow, but otherwise beautiful trip Make sure you get a bathmat in the tub very very slippery otherwise no complaints
Stayed 8 nights in Sep 2025

10/10 Excellent

Luisa

Stayed 2 nights in Sep 2025