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4.0 out of 5

"We had a great stay and the staff were very welcoming - as a Hilton gold memeber we were looked after extreamly well. " More

By a verified traveller on Thu 10 May 2018

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King Bed Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
€272* Per night/room 3 Apr - 4 Apr

Twin Bed Executive Harbour View Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, Multiple Beds (Imperial Suite)

Bed Count 2 King Beds Maximum Occupancy 3 Max

Twin Bed Executive Peak View Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

King Bed Executive Peak View Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Bed Executive Peak View Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Conrad Hong Kong. During your stay, you'll be connected to a shopping centre and just a quick walk from Pacific Place. 5 restaurants, 2 bars and a full-service spa are available.

  • Enjoy Italian cuisine at Nicholini's, one of the property's 5 restaurants and 2 bars/lounges
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 3-minute drive from Victoria Harbour and a few minutes from Soho

Conrad Hong Kong ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Conrad Hong Kong

Everyone (3)
5 out of 5
We had a great stay and the staff were very welcoming - as a Hilton gold memeber we were looked after extreamly well.

Posted by on 10 May 2018

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Comment from Hotel Management

11 May 2018 by Thomas Hoeborn

Dear Valued Guest, Thank you for choosing Conrad Hong Kong! We are delighted to learn that your stay was amazing and you were impressed by our professional team members and their hearty services. We wish to welcoming you again soon at Conrad Hong Kong for another inspired stay. Best regards Thomas Hoeborn General Manager Conrad Hong Kong

4 out of 5
Da und dort ein wenig in die Jahre gekommen und etwas abgewohnt. Personal grundsätzlich sehr bemüht, an einigen stellen lässt die Sauberkeit ein wenig zu wünschen übrig. Club Lounge ist definitiv zu klein und Leute mussten in der Cocktail Hour lange Wartezeiten für einen Tisch in Kauf nehmen.

Posted by on 21 Apr 2019

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Comment from Hotel Management

24 Apr 2019 by Thomas Hoeborn

Dear Valued Guest, Thank you for staying with us and sharing your experience with us. We are happy to learn you are impressed by our hearty service from the entire team. Your candid comments on Executive Lounge and hotel conditions are highly appreciated. The concerned team is now looking into your review seriously and we will optimise our offerings for the best experience for all our guests. We promise our guests a world of style, service and connection. We very much look forward to welcoming you again at Conrad Hong Kong! Best Regards Thomas Hoeborn General Manager Conrad Hong Kong

2 out of 5
This Hotel is unfortunately for business travelers with higher expections not the first choice. I will not visit it again and left it earlier than planned.

Posted by on 22 Dec 2017

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Comment from Hotel Management

16 Jan 2018 by Thomas Hoeborn

Dear Valued Guest, Thank you for staying with us. Conrad Hong Kong has always strived to provide top class service to our valued customer. Upon receiving your comments, we will definitely optimize our offerings for the best experience. We wish you would give us a second chance to experience our optimized offerings at Conrad Hong Kong. Thank you! Best Regards Thomas Hoeborn General Manager Conrad Hong Kong

5 out of 5
Kudos to the team for greeting me with a delicious chocolate cake for my bday

Posted by on 18 Jul 2016

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About the Conrad Hong Kong

Location Pacific Place, Hong Kong,

Renovations + Closures

The property will be renovating from 2 January 2024 to 7 March 2024 (completion date subject to change). The following areas are affected:

  • One of the dining venues

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

Conrad Hong Kong offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Business amenities include a business centre, 12 meeting rooms, and limo/town car service. Event space at this hotel measures 18988 square feet (1764 square metres) and includes conference space. A sauna, a terrace, and tour or ticket assistance are also featured at the business-friendly Conrad Hong Kong. You'll have access to the outdoor pool at a partner property. Parking is available for a fee. Smoking is allowed in designated areas at this Hong Kong hotel.

  • 513 guestrooms or units
  • 22 levels
  • 5 dining venues
  • 2 bars or lounges
  • 18988 sq ft of conference space
  • 1764 sq. m of conference space
  • Built in 1990
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Train station: Hong Kong Wan Chai Station (1.2 km / 0.8 mi)
  • Metro station: Arsenal Street Tram Stop (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Conrad Hong Kong offers 513 accommodations with DVD players and laptop-compatible safes. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, designer toiletries and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Deep-soaking bath
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • DVD player
  • Fridge
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate bath and shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Designer toiletries
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

Nicholini's – This fine-dining restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Reservations are required.

Pacific Bar – This bar overlooks the pool and garden. Open daily.

Garden Café – This buffet restaurant overlooks the pool and specialises in international cuisine. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Golden Leaf – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.

Lobby Lounge – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 550.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Protective clothing is available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: HKD 120 per day (rates may vary)
  • Fee for in-room wired Internet: HKD 120 per day (rates may vary)
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 550.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Conrad Hong Kong
  • Conrad Hotel Hong Kong
  • Hong Kong Conrad
  • Conrad Hong Kong Hotel Hong Kong
  • Conrad Hong Kong Hotel
  • Conrad Hong Kong Hotel
  • Conrad Hong Kong Hong Kong
  • Conrad Hong Kong Hotel Hong Kong

You should know

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.