29 May 2019 by Cosmo Hotel Hong Kong
Dear Valued Guest, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us and appreciated our location and services. On your next stay, you are strongly recommended to try out our other room types overlooking the amazing Causeway Bay city view that measure up to 83 sq. m for a more comfortable and spacious stay. We would also like to apologize for the lengthened waiting time during your stay possibly due to hotel’s high occupancy. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.
2 Apr 2019 by Cosmo Hotel Hong Kong
Dear Valued Guest, Thank you for your comments. Cosmo Hotel Hong Kong is just 8 minutes away from the closest MTR station. Alternatively, you may try out our free shuttle bus service that goes to 14 destinations including popular sightseeing spots and the closest MTR station. We regret to hear that you were not satisfied with your stay this time. Your comments on our in-room facilities are also well noted and we will urgently review the issues for continuous improvement and growth. On your next stay, you are strongly recommended to try out our other room types overlooking the amazing Causeway Bay city view that measure up to 83 sq. m for a more comfortable and spacious stay. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.
13 Nov 2018 by Cosmo Hotel Hong Kong
Dear Valued Guest, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us and appreciated our location and free shuttle bus services. We are also sorry for the noise issue you encountered, we believe it was only an occasional case and we will also review our current sound-proof facilities to ensure everyone a relaxing and comfortable stay with us. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.
20 Feb 2019 by Cosmo Hotel Hong Kong
Dear Valued Guest, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us and appreciated our location and services. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.
8 Oct 2018 by Cosmo Hotel Hong Kong
Dear Guest, Thank you for your comments. We regret to hear that your stay did not meet your expectation this time. Please be assured that the services you encountered was not reflecting the standard of services we always strive to deliver. The concerned staff have already been reminded to ensure the best services are provided to all our guests. In the future we will continue providing the best stay experience to all guests in Cosmo Hotel, Hong Kong. Look forward to welcoming you back to our hotel soon.
As a guest of Cosmo Hotel Hong Kong, you'll find a fitness centre, a terrace, and tour or ticket assistance. Public spaces have free WiFi and wired Internet. An area shuttle within 1.5 kilometres, A train station pick-up shuttle and A train station drop-off shuttle are free. The family-friendly Cosmo Hotel Hong Kong also features multilingual staff, coffee/tea in common area, and concierge services. This 4-star Hong Kong hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Cosmo Hotel Hong Kong offers 142 accommodations with minibars and a safe. 20-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 10:00 AM.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
