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 Edinburgh •1 Room
 Edinburgh • 1 Room
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Staycity Aparthotels West End

4-star property
11 Brandfield Street, Edinburgh, Scotland (01) 562 1066
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4.3 out of 5
Excellent!
See all 12 ebookers Reviews

"Very modern studios with everything needed there. Great customer service and location fab with most things within 15 min walk. " More

By a verified traveller on Mon 23 Dec 2019

Points Of Interest

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Standard Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Apartment, 2 Bedrooms (sleeps 5)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Standard Apartment, 2 Bedrooms (Open Plan)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Standard Apartment, 1 Bedroom (Open Plan)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Apartment, 1 Bedroom (Sleeps 4)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Town House

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Staycity Aparthotels, Edinburgh, West End. During your stay, you're just a quick walk from Edinburgh International Conference Centre. Enjoy features like free WiFi in public areas, plus laundry facilities and self-parking (surcharge).

  • Free WiFi
  • Self-parking available for a fee
  • Amenities include locker space, laundry facilities and multilingual staff
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 15-minute walk of Princes Street and Grassmarket

Staycity Aparthotels, Edinburgh, West End ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Staycity Aparthotels, Edinburgh, West End

Everyone (6) Couples (1) Family (4) Friends (1)
5 out of 5

Posted by on 5 Jan 2020

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Comment from Hotel Management

6 Jan 2020 by Jason

Dear Guest, Thank you for taking the time to review your recent stay with us. I am delighted to see that you enjoyed your stay with us. Thank you once again for choosing Staycity Edinburgh. Kind Regards, Jason

5 out of 5
Very modern studios with everything needed there. Great customer service and location fab with most things within 15 min walk.

Posted by on 23 Dec 2019

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Comment from Hotel Management

23 Dec 2019 by Jessica

Dear Anonymous, Thank you for taking the time to review your stay with us. I am delighted to see that you enjoyed your time with us and found the studio apartment to be very modern with everything that you needed. It is great to see that the team were delivering great customer service!. Thank you once again for choosing Staycity Edinburgh, both myself and the rest of the team hope to welcome you again in the near future. Kind regards Jessica Guest Services Supervisor

5 out of 5

Great stay

Had a fantastic stay for 3 night. The apartments have everything you’ll need. Well presented rooms ect. 100% recommend.

Posted by , from london on 13 Nov 2017

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Comment from Hotel Management

20 Nov 2017 by Cara - Guest Services Manager

Dear Cammy, Thank you so much for taking the time to write us such a wonderful review from your recent stay. I am thrilled to see that you have enjoyed your time with us overall and found the apartments convenient for your city break. Thank you once again for choosing Staycity Edinburgh, we look forward to welcoming you again in the near future Best Wishes Cara Guest Services Manager

4 out of 5
The room was fantastic! Just like a nice apartment. Some things, like the window, weren't in perfect condition. However that was easy to forget about because everything else was so great!

Posted by on 30 Oct 2016

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Comment from Hotel Management

10 Nov 2016 by Guest Relations Manager

Many thanks for sharing your recent feedback. Wonderful to see that you have enjoyed your short time with us. It is a great pleasure to read such kind comments. We look forward to welcoming you back soon. Kind Regards Jamie Trousdale

5 out of 5

Fantastic rooms

Was hard to find , but once there staff were amazing , very spacious studio , lovely complex would def stay again , contained everything you need. Once you know your bearings very close to Haymarket and union canal

Posted by on 5 Sep 2016

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Comment from Hotel Management

4 Oct 2016 by Guest Relations Manager

Many thanks for sharing your recent feedback. Wonderful to see that you have enjoyed your short time with us. It is a great pleasure to read such kind comments. We look forward to welcoming you back soon. Kind Regards Jamie Trousdale

3 out of 5

Pictures can decieve to what ure getting

When I bookd this on trivago it shows large spacious apartments with balconies overlooking water but what I got was totaly different,i ended up in ground floor tiny apartment which was noisy outside after telling my wife how brill these apartments wer ,I asked to move cos I had 2 teenagers about and girl and sofa bed was no good for them ,I paid £60 t I upgrade but the upgrade was on ground floor and not much bigger ,noise all night with people talking outside ,so take care when booking ,nice apartments on pics but it's not the one ure getting,wont use this firm again , overpriced for what it was

Posted by , from telford on 4 Sep 2016

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Comment from Hotel Management

6 Oct 2016 by Guest Relations Manager

Dear Gary, Thank you for your feedback. I'm so sorry for any confusion caused. Our main location is 11 Brandfield Street and we have 136 apartments in the complex. Around 4 minutes away, we have 10 townhouses facing on to the Edinburgh Canal. We try to ensure this is very clear at the booking stage and will endeavour to enhance this in the coming weeks. With the kindest Regardsm Jamie Trousdale

5 out of 5

Great place to stay

Very clean and nice apartment, awesome staff, decent location

Posted by on 26 Mar 2015

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4 out of 5
Beratung top, Check in top, gute Lage, freundlicher Staff

Posted by on 13 Oct 2019

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Comment from Hotel Management

15 Oct 2019 by Jessica

Dear Anonymous, Thank you for taking the time to review your stay with us. I am delighted to see that you enjoyed your time with us and found our location to be good for your exploration of the city and the staff friendly. Thank you once again for choosing Staycity Edinburgh, both myself and the rest of the team hope to welcome you again in the near future. Kind regards Jessica Guest Services Supervisor

5 out of 5

Posted by on 11 May 2019

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Comment from Hotel Management

11 May 2019 by Jessica

Dear Anonymous, Thank you for taking the time to review your stay with us. I am delighted to see that you have enjoyed your time with us overall and that you would recommend us to your family and friends. Thank you once again for choosing Staycity Edinburgh, both myself and the rest of the team hope to welcome you again in the near future. Kind regards Jessica Guest Services Supervisor

3 out of 5

Erittäin kalliit yöt

Valitsin tyhmyyttäni väärän laisen majoituksen ja se maksoi. Yhtäjaksoinen viikon majoittuminen olisi todennäköisesti ollut edullista.

Posted by on 27 Aug 2015

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About the Staycity Aparthotels West End

Location 11 Brandfield Street, Edinburgh, Scotland EH3 8AS

Property Features

Staycity Aparthotels, Edinburgh, West End offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. Staycity Aparthotels, Edinburgh, West End also features express check-in, express check-out, and a lift. Parking is available for a fee. This 4-star Edinburgh hotel is smoke free.

  • 144 guestrooms or units
  • 5 levels
  • 5 buildings
  • Built in 2011
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Locker space

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Edinburgh Haymarket Station (0.7 km / 0.4 mi)
  • Metro station: Haymarket Tram Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Staycity Aparthotels, Edinburgh, West End offers 144 accommodations with washers/dryers and espresso makers. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Televisions come with digital channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

  • In-room kitchen
  • Washer and dryer
  • HD television
  • Digital channels
  • Fridge (full size)
  • Microwave
  • Oven
  • Stovetop
  • Dishwasher
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Bath or shower
  • Housekeeping (once per stay)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests who require breakfast must contact the property before arrival to pre-book it.

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard and Barclaycard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

The property is professionally cleaned. Contactless check-out is available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Guest will receive an email before arrival 48 hours
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: GBP 25 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: GBP 14 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Serviced Apartments West End
  • Staycity Serviced
  • Staycity Aparthotels West End Apartment Edinburgh
  • Staycity Serviced Apartments West End Edinburgh
  • Staycity Serviced West End
  • Staycity Serviced West End Edinburgh
  • Staycity West End
  • Staycity Serviced Apartments West End Edinburgh, Scotland
  • Staycity Serviced Apartments West End Apartment Edinburgh
  • Staycity Serviced Apartments West End Apartment
  • Staycity Aparthotels West End Apartment
  • Staycity Aparthotels West End Edinburgh

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.