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"Paying more for Excellent location rather than the hotel itself. " More

By a verified traveller on Sun 16 Feb 2020

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Hotel Description

Our customers tell us that they enjoy the comfortable rooms at Mercure Edinburgh City - Princes Street Hotel. During your stay, you're just a quick walk from Princes Street. Free WiFi in public areas, a restaurant and a bar are available. This 3-star hotel has 169 rooms. Enjoy your stay with amenities like free WiFi and an LED TV in each room.

  • All rooms offer 24-hour room service, LED TVs and hairdryers
  • Free WiFi
  • Enjoy garden views while dining at Scott`s on Princes Street
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests speak favourably about the helpful staff and the local sightseeing
  • Steps from Princes Street and 3 minutes on foot from George Street

Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Privilege, Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Double Room, 1 Double Bed, View (Castle View)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Mercure Edinburgh City - Princes Street Hotel ratings based on 20 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Mercure Edinburgh City - Princes Street Hotel

Everyone (15) Couples (2) Family (2)
3 out of 5
Paying more for Excellent location rather than the hotel itself.

Posted by on 16 Feb 2020

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Comment from Hotel Management

28 Feb 2020 by mm

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Edinburgh City Princes Street Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kind regards. James Fraser General Manager

4 out of 5
Very handy for central edinburgh. Typical Princess st accpmmodation

Posted by on 13 May 2019

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Comment from Hotel Management

16 May 2019 by nora

Dear Guest, Thank you very much for your feedback. We are pleased that you enjoyed our fantastic location. We do hope to see you again on your next visit to Edinburgh. Kind regards, Nora Dekany Mercure Edinburgh Princes street hotel

5 out of 5
Amazing view of the castle! Lovely spacious room and huge comfortable bed

Posted by on 29 Apr 2019

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Comment from Hotel Management

9 May 2019 by Nora

Dear Guest, What a great review and we thank you for it. We are pleased that you enjoyed our fabulous location and large bed. We do hope to see you again on your next visit to Edinburgh. Kind regards, Nora Dekany Mercure Edinburgh Princes street hotel

5 out of 5

Posted by on 22 Mar 2019

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Comment from Hotel Management

9 Apr 2019 by nora

Dear Guest, Thank you for staying at the Mercure Edinburgh City Princes Street Hotel and taking the time to review us. We are delighted you enjoyed your stay. Kind Regards, Nora Dekany Mercure Edinburgh Princes street hotel

5 out of 5
Central to everything staff fantastic accommodation comfortable clean could be doing with new furniture lick paint would go again

Posted by on 22 Mar 2019

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Comment from Hotel Management

9 Apr 2019 by nora

Dear Guest, Thank you for staying at the Mercure Edinburgh City Princes Street Hotel and taking the time to review us. We are delighted you enjoyed your stay. Kind Regards, Nora Dekany Mercure Edinburgh Princes street hotel"

5 out of 5
Great hotel, right across from markets and very central for shops and food/drink places

Posted by on 30 Dec 2018

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Comment from Hotel Management

31 Jan 2019 by Myra McKillop

Dear Guest, What a great review and we thank you for it. We are pleased that you enjoyed our fantastic location. We do hope to see you again on your next visit to Edinburgh. Kind regards,

3 out of 5

Posted by on 3 Dec 2018

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Comment from Hotel Management

31 Jan 2019 by Myra McKillop

Dear Guest, Thank you for your comments. We really appreciate you taking the time to write about your experience. We certainly hope to look forward to welcoming you on your next visit to Edinburgh. Kind regards,

4 out of 5
Breakfast not warm, but good choice of food, staff not paying attention to requests.

Posted by on 22 May 2018

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5 out of 5
Stayed one night. Very comfortable standard room. Did not pay for a view of the castle but didn't bargain on the loud aircon fan outside the window, serving the hotel. Otherwise excellent. Didn't eat there, only a wine in the bar. Perfect location for exploring and would stay again.

Posted by on 20 May 2018

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5 out of 5

Traditional hotel in the best location

Pros: The view from the room more than anything
Cons: Perhaps a few things could do with updating
Location: Right smack bang in the middle of Princes St. Location couldn't be more perfect. Everything is handy but if not, the buses and tram are on Princes St
We managed to get room 637 on the 6th floor overlooking the castle and Princes St and Scott Monument and we had a shared balcony which was just the best thing about the room!! Room average size but everything you need.. bathroom great and shower perfect with good toiletries. Tea and coffee and kettle. But the view... you need to stay on 6th or 7th floor to get the balcony... only place I'd want to stay now!!

Posted by , from Newcastle upon Tyne on 7 Jan 2018

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About the Mercure Edinburgh City - Princes Street Hotel

Location 53 Princes Street, Edinburgh, Scotland EH2 2DG

Renovations + Closures

This property is closed from 20 December 2020 to 14 February 2021 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Mercure Edinburgh City - Princes Street Hotel. This 3-star Edinburgh hotel is smoke free.

  • 169 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Edinburgh (EDI) (14.1 km / 8.8 mi)
  • Train station: Edinburgh Waverley Station (0.5 km / 0.3 mi)

Room Amenities

Mercure Edinburgh City - Princes Street Hotel offers 169 forms of accommodation with a safe and a hairdryer. LED televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries. This Edinburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 10:30 AM.

Scott`s on Princes Street – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.

Scott`s Bar – This bar serves lunch and light fare. Open daily.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes carbon monoxide detector and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. The property affirms that it follows the sanitisation practices of the ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 7 and GBP 11 per person (approximately)
  • Off site parking fee: GBP 13 per day (0.4 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Edinburgh City Princes Street
  • Mercure Edinburgh City Princes Street Hotel
  • Mercure Princes
  • Mercure Princes Hotel
  • Mercure Princes Street Hotel
  • Mercure Princes Street
  • Mercure Edinburgh City - Princes Street Hotel Scotland
  • Mercure Edinburgh City Princes
  • Mercure Edinburgh City - Princes Street Hotel Hotel
  • Mercure Edinburgh City - Princes Street Hotel Edinburgh
  • Mercure Edinburgh City - Princes Street Hotel Hotel Edinburgh

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.