11 May 2022 by Caitlin I Reception
We're so glad you enjoyed your stay, Mark. Thank you for your review.
23 Aug 2020 by Liana
Dear guest, Thank you for taking the time to review Apex city following your visit. I am happy that you had a good experience with us Thank you once again for choosing Apex city of Edinburgh and please know that we are all looking forward to welcome you back.
30 Apr 2024 by Sathish
Dear Daniel,Thank you for your positive feedback. We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority and your feedback serves as a wonderful encouragement to our team.We strive to provide our guests with memorable experiences and your positive feedback helps us know we're on the right track. We look forward to welcoming you back in the future.Best Regards,Sathish - Assistant Night Manager,Apex City Of Edinburgh.
2 Mar 2024 by Estel
Dear Isabelle, Thank you for thanking the time to leave feedback. We really happy to hear that you enjoyed our hotel. We also appreciate your feedback regarding the air conditioning, we apologize for any inconvenience and we'll look into addressing this promptly to enhance the guest experience. Should you have any further comments or if there's anything else we can do to improve your stay in the future, please feel free to let us know. Best regards, Estel Front office receptionist
31 Jan 2024 by Lauren
Dear Virpi,Thank you so much for your kind words! We're delighted to hear that you enjoyed our location, service, and breakfast. Our team strives to provide a friendly and welcoming experience for our guests. We appreciate your feedback and hope to welcome you back in the future. Thank you for choosing us for your stay.Kind Regards,Lauren I ReceptionApex City Of Edinburgh
9 May 2023 by Judita V
Dear Daniel, Thank you for taking your time to leave a review.I would like to sincerely apologize for the inconvenience you experienced during your stay with us. We take all guest feedback seriously, and I appreciate you bringing this to our attention.I understand that the view from your room did not meet your expectations and that the images on the third party website did not accurately represent the view from the room you received. Unfortunately, since we were fully booked we were unable to offer a different room. I can assure you that your feedback has been passed to relevant Management Team who will review the information displayed on the website to ensure it is accurate and up-to-date, and we will take steps to prevent any misrepresentations in the future.Thank you for your valuable feedback, and we hope to have the opportunity to welcome you back in the future.Kind regards,Judita VenskauskaiteAssistant Front Desk Manager
9 Jan 2023 by Kay
Dear Joelle, Thank you for choosing Apex City of Edinburgh Hotel and for taking the time to leave us a very positive review. We appreciate your response and we are very happy to hear you had a good stay. It's always a delight to read such positive feedback and the overall experience our guests had. We look forward to welcoming you back to our hotel soon. Best regards, Kay A Night Manager Apex City of Edinburgh Hotel
Apex City of Edinburgh Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. The eco-certified Apex City of Edinburgh Hotel also features dry cleaning/laundry services, express check-out, and complimentary use of a nearby fitness facility. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the indoor pool at a partner property. This 4-star Edinburgh hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Apex City of Edinburgh Hotel offers 122 accommodations with a safe and complimentary bottles of water. LED televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests travelling with a service animal must contact the property prior to arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
