7 Jun 2021 by SC
Dear guest, Thank you for scoring us with a 4. We hope that you have enjoyed your stay, and also we hope to see you again soon, so we will get another opportunity to serve you again in the future. Kind regards, Susan Craig General Manager
3 Feb 2020 by gsm
Dear guest, Thank you for scoring us with a 5. We hope that you have enjoyed your stay, and also we hope to see you again soon, so we will get another opportunity to serve you again in the future. Kind regards, Susan Craig General Manager
5 Nov 2019 by Susan
Dear guest, Thank you for scoring us with a 5. We hope that you have enjoyed your stay, and also we hope to see you again soon, so we will get another opportunity to serve you again in the future. Kind regards, Susan Craig General Manager
1 Oct 2019 by Susan Craig General Manager
Thank you for taking the time to review our hotel. I am pleased to hear that the staff moved you rooms as the first room was not up to standard and that you were happy with the room at the front of the hotel. I do hope that you enjoyed your stay with us while visiting Edinburgh.
21 Oct 2023 by yk
Dear Marco, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre. Please know that your comments are extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.I would like to apologize to you for not meeting your expectations with regards to our breakfast, however, due to the Brand Standard there is little we can do in that respect.Did you let the staff know you were experiencing issues with your room? Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager
29 Aug 2023 by yk
Dear Virpi, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre. Please know that your comments are extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager
30 Jun 2023 by yk
"Dear guest, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager"
24 Aug 2022 by SC
"Dear guest, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. I will make sure to pass your comments onto the staff members. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Sylvia Tomova Senior Guest Service Manager"
27 Nov 2019 by gsm
Thank you for taking the time to tell us about your experience in our hotel. Please know that your feedback is extremely valuable to us and we use feedback, such as yours, to continuously make changes to our brand and to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Kind regards, Susan Craig General Manager Holiday Inn Express Edinburgh City Centre
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-certified Holiday Inn Express - Edinburgh City Centre, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Edinburgh hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available
Holiday Inn Express - Edinburgh City Centre, an IHG Hotel offers 186 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Edinburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Guests are served a free self-service breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 244942395
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is 244942395. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.