2/10 Terrible
Neil
16 Jan 2026
Disliked: Staff & service, amenities
The staff are still ignorant. No welcome just "have you got your ID?".
They staff should be more welcoming and customer focused and not focused on their own needs.
"have you got your ID?".
Manners maketh man.
Manners also make for a pleasant hotel stay.
Previously I told the staff about glass in the car park and that given a dustpan and brush i would gladly clean it up. They refused to give me a dustpan and brush and told me that they would clean it up. Which never happened for the duration of my two night stay. A coach had run over a bottle and the resulting broken glass would have been hazardous to anyone foolish enough to park in the hotel car park. I did not mind cleaning up the glass since a punctured tyre would be very annoying to any car driver.
The hotel needs to improve front line customer service.
Manner maketh man (and woman) and do not cost a single extra penny. It is is just attitude.
Neil
Stayed 1 night in Jan 2026


























