Four Points Flex by Sheraton Edinburgh

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Where to?

Dates

October 2025

November 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk
Laundry
Housekeeping
Free WiFi

Explore the area

25-33 Shandwick Place, Edinburgh, Scotland, EH2 4RG

Place, Edinburgh International Conference Centre
‪6 min walk‬
Place, Edinburgh Castle
‪9 min walk‬
Place, Murrayfield Stadium
‪4 min drive‬
Airport, Edinburgh (EDI)
‪17 min drive‬

Room options

Standard Room, 1 Double Bed

Sleeps 2
1 Double Bed

Efficient Double

Sleeps 2
1 Double Bed

Studio, 1 Double Bed

Sleeps 4
1 Double Bed

Family Room, 1 Double Bed, Smoking

Sleeps 4
1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 Single Bed

Sleeps 2
1 Twin Bed

Standard Double Room With Double Bed

Sleeps 2

Efficient Double, Efficient Room, 1 Double

Sleeps 2

Family, Family Room, 1 Double Or 2 Twin Bunk

Sleeps 4

Standard Studio, Studio, 1 Double, Sofa Beds: 2

Sleeps 4

Larger Studio, Larger Studio, 1 King, Non-Private Sofa Bed

Sleeps 4

Similar properties

Free WiFi
Air conditioning
Breakfast available
Bar

includes taxes & fees

9 Nov - 10 Nov

About this property

Four Points Flex by Sheraton Edinburgh

Hotel with a 24-hour front desk, 3-minute walk to Princes Street Gardens

Along with dry cleaning, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.

Four Points Flex by Sheraton Edinburgh offers 72 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the sightseeing around Four Points Flex by Sheraton Edinburgh. During your stay, you're just a quick walk from Princes Street. Features include free WiFi in public areas and dry cleaning service.

Free WiFi
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Guests have great things to say about the local sightseeing and the clean accommodations
Just a 3-minute walk from Princes Street Gardens and 8 minutes by foot from Edinburgh International Conference Centre

Four Points Flex by Sheraton Edinburgh offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. Four Points Flex by Sheraton Edinburgh also features dry cleaning/laundry services, a front-desk safe, and an elevator.

This 3-star Edinburgh hotel is smoke free.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Offsite parking; discounts available

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Lift (81 centimetre wide door)

1 building
5 floors
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Shower
Towels provided

Entertainment

Flat-screen TV

Food and drink

Coffee/tea maker

Desk
Heating
Iron/ironing board
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a smoke detector and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Cityroomz

Cityroomz Edinburgh

Cityroomz Hotel

Cityroomz Hotel Edinburgh

Edinburgh Cityroomz

Cityroomz Edinburgh Scotland

Cityroomz Edinburgh Hotel

Cityroomz Edinburgh Edinburgh

Cityroomz Edinburgh Hotel Edinburgh

Four Points Flex by Sheraton Edinburgh Reviews

8.0

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

Amy

Travelled with family

30 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property actually has two buildings. The staff was super friendly and helped us take our suitcases from registration to the second building where our rooms were located. Though there were some visible signs of previous damage like the carpet being warped and pulling up from the floor, overall the room was clean and comfortable. The biggest annoyance with this hotel was accessibility; in order to get into the lobby for registration you had to go up steps and on the floor where we stayed you had to go up two steps after getting out of the elevator.

Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

29 Jul 2025

Liked: Cleanliness, staff & service

Good base hotel but could do with improvements

Nice located hotel, right next to bars, restaurants and attractions. The rooms were recently updated to the Four Points Flex colours instead of Cityroomz. But we felt the rooms needed more modernising. It was very warm during our stay, and we only had a small fan to cool us down. I really think hotels should be investing in air conditioning. The window barely opened, and was one of the old sliding style ones. The hotel is right above a taco place, so the smell of frying late into the night wasn't great. Trying to sleep and the smell of frier was wafting into the room. Couldn't really close the windows, as it was so hot and suffocating without them open. I know this isn't the hotels fault, but having AC would mean we wouldn't smell this or have to have the window open. Overall, the bathroom was nic (again no strong ventilation though? so it remained hot after showers) the room was small but tidy, and the staff were friendly enough. I'd recommend it because it's fairly cheap for Edinburgh, but if you want comfort - I'd pay more for elsewhere.

Stayed 2 nights in Jul 2025

8/10 Good

Tara

Travelled with family

29 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms are small, but that is shown. The staff was great with recommendations. Pretty easy to walk to attractions.

Stayed 2 nights in Jul 2025

10/10 Excellent

David

27 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2025

8/10 Good

Amanda

Travelled with family

25 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient location. Room was cozy but well laid out. Clean and everything was in working order.

Stayed 3 nights in Jul 2025

8/10 Good

Adriana, Watsonville

Travelled with family

25 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed in a twin bunk. Room was small, but had everything you could need for a couple nights. Clean, comfortable beds & pillows, usb charge port on top bunk (so convenient), and best of all great staff. Location is pretty great, towards the end of Princes Street so you get the castle, restaurants and excitement AND quiet nights.

Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

25 Jul 2025

Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

24 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean but clunky

Clean room and comfy bed, good air con which is always a plus. Some questionable design/layout choices though: -Shower very cramped, kept elbowing the walls and had to point the shower at the wall to get lathered up. -Bathroom lighting is absolutely useless for makeup and the bedroom mirror doesn't have a socket anywhere near it for hair tools. -Also, fair warning, they decide to store the white bath mat on the equally white floor of the shower, so don't do what we did and turn the shower on before you look for it haha! Overall, fine if you just need somewhere to crash for the night!

Stayed 1 night in Jul 2025

10/10 Excellent

Mark, Bend

Travelled with family

23 Jul 2025

Liked: Staff & service, amenities

Friendly and helpful staff. Fantastic location and walkable to all attractions or get on a bus or tram stop right outside. You are right in town so expect city noises, lighting and smells.

Stayed 3 nights in Jul 2025

8/10 Good

Michele

Travelled with family

23 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick stay in Scotland

The hotel has just changed ownership the week we areived. Front desk staff was super friendly and helpful. Our luggage was held on our departure day which was a great help. The room was a little warm. They had a fan, but it was really loud and didn't osilate (got stuck). The window also would not stay open (had to prop open with a box). Additionally the shower drain was a bit clogged so had to stand in water, but overall everything was clean and tidy. Very convenient location to transit and tourist sites. We would stay again.

Stayed 2 nights in Jul 2025

8/10 Good

Alysha

Travelled with family

22 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2025

10/10 Excellent

John, Bellingham

Travelled with family, Travelled with partner

21 Jul 2025

When I stayed here, it was Cityroomz, now it is Four Points Flex by Sheraton. The location at one end of Princes Street is perfect for your stay, but access by car is difficult. We dropped of our bags around the corner on Rutland St and checked in, then parked the car 1/2 mile away at the NCP Castle Terrace car park. During your stay, the castle, Princes Street and the gardens are within walking distance and if you want to go further afield, there is a taxi stand right around the corner in front of the Caledonian hotel. We would also ask our Uber drivers to drop us off at the Caledonian.

Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

21 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2025

10/10 Excellent

Yudit, Miami

17 Jul 2025

Stayed 3 nights in Jul 2025

6/10 Okay

Xavier

Travelled with family

17 Jul 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

Stayed 2 nights in Jun 2025

8/10 Good

Wendy

Travelled with partner

15 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was very small. But the area was AMAZING and strongly recommend that area. Staff was extraordinarily helpful.

Stayed 1 night in Jul 2025

8/10 Good

Kylie

Travelled with family

13 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is a nice property just off the main tourist areas. It’s only detriment is that the ambulances go by all night and can keep you up

Stayed 4 nights in Jun 2025

10/10 Excellent

vanessa

11 Jul 2025

Stayed 3 nights in Jun 2025

6/10 Okay

Jaclyn

9 Jul 2025

Disliked: Cleanliness

You can't

Stayed 4 nights in May 2025

8/10 Good

Maria

Travelled with family

9 Jul 2025

Liked: Cleanliness, property conditions & facilities, room comfort

2 nights in Edinburgh

I like the location very central. The room is tiny but comfy. The shower door was a problem, doesn’t close at all keeps opening. But overall still satisfied with the service.

Stayed 2 nights in Jul 2025

10/10 Excellent

Jillian

8 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Jamie at reception was excellent for recommendations in the city, and very friendly to all! The location was perfect for walking to the royal mile, market, deans village and more! Quiet and would recommend.

Stayed 2 nights in Jul 2025

10/10 Excellent

Denise

Travelled with family

8 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was so helpful. They not only stored our luggage when we arrived early but they brought our luggage to our room. They also directed us to many different places to sightsee. Clean rooms. Quiet for a good night's rest. Close to many things to do. This is a win-win.

Stayed 1 night in Jul 2025

8/10 Good

AISLING

Travelled with group

8 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very modern suite however no a/c ventilation expect a plug in fan. Booked for 4 adults and it was very cramped. Wouldn’t advise for couples as there was no door into the bedroom, open plan. Sofa bed was uncomfortable and very noisy. However, brilliant location. Staff were great, very friendly and full of knowledge. Clean however bathroom ceiling was peeling and very unsightly. I would rate this property 3.5/5

Stayed 2 nights in Jul 2025