Four Points Flex by Sheraton Edinburgh

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Edinburgh

Standard Studio
Studio, 1 King Bed
Standard Studio
Standard Room, 1 Double Bed
Standard Studio

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
25-33 Shandwick Place, Edinburgh, Scotland, EH2 4RG
  • Edinburgh International Conference Centre
    ‪6 min walk‬
  • Edinburgh Castle
    ‪9 min walk‬
  • Murrayfield Stadium
    ‪3 min drive‬
  • Edinburgh (EDI)
    ‪17 min drive‬

Room options

Room, 1 Single Bed

  • Sleeps 2
  • 1 Twin Bed

Standard Studio

  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

Studio, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Family Room, 2 Single Beds, Smoking

  • Sleeps 4
  • 2 Twin Beds

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Efficient Double

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Four Points Flex by Sheraton Edinburgh

Hotel with a 24-hour front desk, a quick walk to Princes Street Gardens
Along with dry cleaning, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Four Points Flex by Sheraton Edinburgh offers 72 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the sightseeing around Four Points Flex by Sheraton Edinburgh. During your stay, you're just a quick walk from Princes Street. Features include free WiFi in public areas and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the central location and the clean accommodations
  • Just a 3-minute walk from Princes Street Gardens and 8 minutes by foot from Edinburgh International Conference Centre
Four Points Flex by Sheraton Edinburgh offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. Four Points Flex by Sheraton Edinburgh also features dry cleaning/laundry services, a front-desk safe, and an elevator.

This 3-star Edinburgh hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (81 centimetre wide door)

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Cityroomz
Cityroomz Edinburgh
Cityroomz Hotel
Cityroomz Hotel Edinburgh
Edinburgh Cityroomz
Cityroomz Edinburgh Scotland
Cityroomz Edinburgh Hotel
Cityroomz Edinburgh Hotel
Cityroomz Edinburgh Edinburgh
Cityroomz Edinburgh Hotel Edinburgh

Reviews

Four Points Flex by Sheraton Edinburgh Reviews

8.0

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 397 out of 1002 reviews
Rating 8 - Good. 341 out of 1002 reviews
Rating 6 - Okay. 162 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

Reviews

10/10 Excellent

Susan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a lot of questions about getting around. The people at the front desk were so very helpful. They made you feel like they were more than ready to help and had answers that were quite helpful. Some staff at other hotels make you feel like they are too busy to help with directions so I really appreciated them. The bus stop being right outside made getting to the airport so easy too. I didn’t find it was noisy when we went to bed at a reasonable time either.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Jun 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Good hotel, needs food options like a cafe or a grab and go. Room was stuffy but we were given a fan. Parking was a bit far, had to drag suitcases up a hill.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Note for Americans: double room means larger bed, not two beds! Very courteous front desk staff. Hot water was strong and reliable - essential for chilly Edinburgh!
Stayed 2 nights in Jun 2025

8/10 Good

ABEL

Travelled with family
Liked: Cleanliness
We were out of hot water for a day during our four nights stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, central location and helpful staff. Only drawback is that it is located on bus and tram only street.
Stayed 1 night in Jun 2025

4/10 Poor

elaine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival we were informed that our room had been downgraded but the price of the room was not. We still paid the original price for a family room when we were placed double. Also the bed was unmade on arrival. The staff were friendly but not communicative, told us to sit down and wait for the room to be checked then asked why we were in the lobby waiting 10 minutes later, we were never told the room was ready. Cancellation and change policy is unfair, due to a personal situation out of our control we tried to cancel this room 5 months before the booking and were not allowed. Which forced us to use the booking or lose all our money. We've been previously and had no hassle so this was a disappointing experience. Overall the stay was adequate but would not reccomend.
Stayed 1 night in Jun 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Halie

Stayed 2 nights in Jun 2025

10/10 Excellent

Harrison

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

anna

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very friendly and helpful staff. Basic room amenities but everything you need including hairdryer, iron , TV etc. Oddly, no telephone which would have been handy for local calls if needed, but wifi was available and easily accessible. The only downside was, if you had mobility issues, the bathroom was very small and cramped especially the shower. But I managed okay. I would recommend and also stay here again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Norman

Liked: Cleanliness, property conditions & facilities
Friendly staff, great location and clean (looks recently renovated).
Stayed 7 nights in May 2025

10/10 Excellent

John

Stayed 2 nights in Jun 2025

10/10 Excellent

Lorna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freshly renovated hotel in a very convenient location
Stayed 3 nights in May 2025

6/10 Okay

Nick

Liked: Cleanliness
Disliked: Amenities
It ws a simple property that had the basic amenities. There was some issues with plumbing as the water kept splattering out of the sink.
Stayed 5 nights in May 2025

8/10 Good

Catherine

Stayed 2 nights in Jun 2025

6/10 Okay

Luke

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, property conditions & facilities
Easy to deal with staff and 24 hour desk.
Stayed 3 nights in May 2025

8/10 Good

KRISTINA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very hot in the room and window only opens slightly
Stayed 2 nights in May 2025

10/10 Excellent

Siu Mui

Liked: Cleanliness, amenities, property conditions & facilities
It's big enough for a family of four kids.
Stayed 3 nights in May 2025

10/10 Excellent

Romy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay at cityroomz while we attended a wedding. The staff were extremely friendly and arranged for us to get checked in earlier than the original check in time which was much appreciated. The room was very comfortable, especially the bed. The room had everything we needed and I was very glad the lift was working to get all our things and our son in his buggy up to our room. Zero faults and would thoroughly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly staff! Location was great!
Stayed 2 nights in May 2025

10/10 Excellent

Arisa

Stayed 2 nights in May 2025