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Island Shangri-La, Hong Kong

5.0 star property

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6 restaurants, breakfast, lunch, dinner served; international cuisine
Creator video
Family Suite (Hong Kong Wonders Themed) | City view
Suite, 1 King Bed, City View
6 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking available
  • Spa
  • Bar

Explore the area

View in a map
Pacific Place, Supreme Court Road, Central, Hong Kong
  • Place, Pacific Place
    ‪1 min walk‬
  • Place, Lan Kwai Fong
    ‪13 min walk‬
  • Place, Hong Kong Convention and Exhibition Centre
    ‪15 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪34 min drive‬

Room options

View all photos for Premier Suite, 1 King Bed, Harbour View

Premier Suite, 1 King Bed, Harbour View | View from room

Premier Suite, 1 King Bed, Harbour View

  • 88 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Garden Lodge)

Room, 1 King Bed (Garden Lodge)

Room, 1 King Bed (Garden Lodge)

  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | View from room

Suite, 1 King Bed, City View

  • 85 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Fishermans Cove)

Room, 1 King Bed (Fishermans Cove)

Room, 1 King Bed (Fishermans Cove)

  • 44 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Harbour View Suite King

Harbour View Suite King

Harbour View Suite King

  • 88 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite King

Executive Suite King | Living area

Executive Suite King

  • 82 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Peak View King

Deluxe Peak View King

Deluxe Peak View King

9.6 out of 10
Exceptional
(13 reviews)
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Horizon - Peak View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Horizon - Peak View)

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Peak View Twin

Deluxe Peak View Twin

Deluxe Peak View Twin

9.4 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Harbour View King

Premium bedding, minibar, in-room safe, desk

Deluxe Harbour View King

9.0 out of 10
Wonderful
(4 reviews)
  • 41 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Harbour View Twin

Premium bedding, minibar, in-room safe, desk

Deluxe Harbour View Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite (Hong Kong Wonders Themed)

Family Suite (Hong Kong Wonders Themed)

Family Suite (Hong Kong Wonders Themed)

  • 88 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 5
  • 1 King Bed

View all photos for Horizon, Room, 2 Single Beds, Harbour View

Premium bedding, minibar, in-room safe, desk

Horizon, Room, 2 Single Beds, Harbour View

  • 44 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, desk

Horizon, Room, 1 King Bed, Harbour View

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Horizon - Peak View)

Room, 2 Single Beds (Horizon - Peak View)

Room, 2 Single Beds (Horizon - Peak View)

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, Harbour View (Grand)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Harbour View (Grand)

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds, Harbour View (Grand)

Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Single Beds, Harbour View (Grand)

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed (Grand - Peak View)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed (Grand - Peak View)

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds (Grand - Peak View)

Premier Room, 2 Single Beds (Grand - Peak View)

Premier Room, 2 Single Beds (Grand - Peak View)

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite (Campervan Haven Themed)

Family Suite (Campervan Haven Themed)

Family Suite (Campervan Haven Themed)

  • 82 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Family Suite (Treetop Hideout Themed)

Family Suite (Treetop Hideout Themed)

Family Suite (Treetop Hideout Themed)

  • 82 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

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About this property

Island Shangri-La, Hong Kong

Luxury hotel with 6 restaurants connected to a shopping center in Hong Kong Island
Along with 6 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and 2 coffee shops/cafes are onsite.
Island Shangri-La, Hong Kong offers 544 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.
Our customers tell us they can't get enough of the helpful staff at Island Shangri-La, Hong Kong. During your stay, you'll be connected to a shopping center, and just a quick walk from Pacific Place. Enjoy features like free WiFi in public areas, plus 6 restaurants and 2 coffee shops/cafes.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • For dining with ocean views, stop by Restaurant Petrus, one of the property's 6 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, body treatments, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Victoria Harbour and a few minutes from Soho
Island Shangri-La, Hong Kong offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 6 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A meeting room and limo/town car service are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Island Shangri-La, Hong Kong. Parking is available for a fee.

This Hong Kong Island hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Restaurant Petrus - Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch, and dinner.
Cafe TOO - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Summer Palace - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. 1-star Michelin rating. Open daily.
Lobster Bar and Grill - This seafood restaurant specializes in seafood and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Nadaman - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (HKD 700 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 398 for adults and HKD 398 for children
  • 2 coffee shops/cafes
  • 6 restaurants
  • A bar/lounge

Restaurants on site

  • cafe TOO
  • Lobster Bar and Grill
  • Nadaman
  • Restaurant Petrus
  • Summer Palace

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Thalassotherapy

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • Lift

More

  • 22 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Due to renovations, swimming pool and Ming Pavilion is not available from September 2, 2024 to September 8. 2024.
Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 660.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 398 for adults and HKD 398 for children
  • Valet parking fee: HKD 700 per night
  • Rollaway bed fee: HKD 660.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Club Lounge hours are 7 AM-9 PM. Children under 12 years old are allowed in the Club Lounge until 7 PM and must be accompanied by an adult.
The listed child breakfast fee applies to guests age 11 and younger.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Island Shangri La Hotel
Island Shangri-La Hong Kong
Island Shangri-La Hotel
Island Shangri-La Hotel Hong Kong
Shangri-La Island
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La
Island Shangri La
Island Shangri La, Hong Kong
Island Shangri-La, Hong Kong Hotel
Island Shangri-La, Hong Kong Hong Kong
Island Shangri-La, Hong Kong Hotel Hong Kong

Island Shangri-La, Hong Kong Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 707 out of 960 reviews
Rating 8 - Good. 185 out of 960 reviews
Rating 6 - Okay. 38 out of 960 reviews
Rating 4 - Poor. 19 out of 960 reviews
Rating 2 - Terrible. 11 out of 960 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

MEI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is great! The staff is professional and friendly, the room with the harbor view is gorgeous, the buffet breakfast is excellent! Definitely will recommend to anyone who want to visit Hong Kong!
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am happy with my stay here because of the very welcoming, helpful and polite staff. The food is great too by the way.
Stayed 6 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was so expressed with every aspect of my stay at Island Shangri-La. First, the staff are incredibly friendly and helpful. Sam at the front desk gave me a smooth check-in, which was particularly appreciated after a very long flight to Hong Kong. Tom at the bells desk offered great advice from where to get some yummy dim sum to where to get a men's haircut close by. The room was spacious, clean, and comfortable. The shower amenities were great. The hotel has some nice restaurants too if you need a bite. The location is excellent, as it's connected to the Pacific Place mall that has lots of great shops and eateries. I would definitely, without hesitation, stay here again the next time I come to Hong Kong.
Stayed 4 nights in Jun 2025

10/10 Excellent

James

Stayed 3 nights in Jun 2025

6/10 Okay

Charles

Stayed 5 nights in May 2025

8/10 Good

duncan

Liked: Cleanliness
I like Shangrila hotels in general. This one is a bit dated. Needs a rooftop bar. Restaurants are expensive and so so. Central atrium is huge and useless. Rooms are small. Furniture and bathrooms need a redo. Lobby is poorly designed. Basically looks like a 1980’s hotel. All the more so since I just came from a cheaper suite in a brand new hotel in Macau. Night and day That said staff are pleasant and room staff are good. A pleasant stay but not very good value.
Stayed 2 nights in Jun 2025

10/10 Excellent

Avsin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The facility is well maintained. We had the harbour view which was fantastic. Location is very convenient, just at the Central. Only suggestion is that the staff should be more friendly. Some of the staff is not smilling and very cold.
Stayed 5 nights in May 2025

10/10 Excellent

William, Denver

Stayed 3 nights in May 2025

10/10 Excellent

Bogdan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Shangri-La never disappoints. Highly encourage a harbour view room to watch the lights in the evening and have the most stunning view to wake up to. The concierge—particularly Claude—was incredibly helpful with planning.
Stayed 4 nights in May 2025

10/10 Excellent

Terence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I've stayed in
Stayed 1 night in May 2025

10/10 Excellent

Rui

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room size is great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Island Shangri-la has great access to public transportation if you want to explorer Hong Kong. They are located by 2 malls so shopping and dining isn’t an issue. Summer Place was great and has a Michelin Star to prove it. Sarah Wong was wonderful when there was an issue with the blinds. She helped us move to a different room. I highly recommend Island Shangri-La
Stayed 7 nights in May 2025

10/10 Excellent

Penelope Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with a superlative level of service, professionalism and attentiveness from all the staff we met, from the airport limousine service to checkout. Could not recommend highly enough.
Stayed 6 nights in May 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Classical, old school luxury five star hotel in Central HK with service and prices to match especially for the drink and dining. Excellent and large outdoor pool. Recommended
Stayed 6 nights in May 2025

10/10 Excellent

simon

Stayed 3 nights in May 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Oliver Qi

Stayed 4 nights in Apr 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! Renovated Harbour view room easily accommodated a family of 4, the day beds along the window convert to singles and were very comfortable for the kids. Pool area is excellent. The staff are very good with children, they were given small gifts on arrival and fruit and sometimes treats in the room everyday. Wouldn’t hesitate to stay again. Fabulous!
Stayed 7 nights in Apr 2025

10/10 Excellent

Chris, Ithaca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best all around!
Stayed 3 nights in Apr 2025

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were large enough to accomodate an extra bed. Clean but needs updating. Electric bidet or washlet needs to be incorporated into the toilet instead of having an 80s stand alone bidet.
Stayed 3 nights in Apr 2025

10/10 Excellent

zancong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from the usual 5-star amenities, Shanghai-La paid attention to the details of the room settings and their service. This impressed me a lot.
Stayed 1 night in Apr 2025

10/10 Excellent

jordi sarabia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special thanks to Tiffany, outstanding level of service and attention. Terrific hotel.
Stayed 4 nights in Apr 2025

8/10 Good

CHOOYOUNG

Stayed 4 nights in Apr 2025

10/10 Excellent

zancong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 3 nights in Apr 2025

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 3 nights in Apr 2025