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JEN Shenzhen Qianhai By Shangri-La

4.0 star property

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Photo gallery for JEN Shenzhen Qianhai By Shangri-La

Exterior
Property video
STUDIO(XL) | View from room
Breakfast, lunch, dinner and brunch served
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
No. 399 Qianwan 1st Road, Qianhai, Shenzhen-Hong Kong Corp Zone, Nanshan D., Shenzhen, Guangdong, 518054
  • Place, Qianhai International Conference Center
    ‪11 min walk‬
  • Place, Qianhai Vanke International Conference Center
    ‪11 min walk‬
  • Place, Xin'an Nantou Ancient City
    ‪2 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪15 min drive‬

Room options

View all photos for Room

Premium bedding, down duvets, individually decorated

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A modern hotel room with a large bed, a sofa, a nightstand, and a view of the cityscape.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, individually decorated

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for STUDIO+ King

STUDIO+ King

STUDIO+ King

  • Bay view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for STUDIO+ Twin

Premium bedding, down duvets, individually decorated

STUDIO+ Twin

  • Bay view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for STUDIO(XL)

STUDIO(XL)

STUDIO(XL)

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for STUDIO(L)

STUDIO(L)

STUDIO(L)

  • Bay view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for STUDIO King

STUDIO King

STUDIO King

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for STUDIO Twin

Premium bedding, down duvets, individually decorated

STUDIO Twin

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

JEN Shenzhen Qianhai By Shangri-La

An indoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a sauna, and a coffee shop/cafe are onsite. Change of towels is available on request.
JEN Shenzhen Qianhai By Shangri-La offers 369 air-conditioned accommodations, which are accessible via exterior corridors and feature bathrobes and slippers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 44-inch LCD televisions come with cable channels. Bathrooms include showers, hair dryers, and children's slippers.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at JEN Shenzhen Qianhai By Shangri-La, you're just a quick walk from Qianhai Vanke International Conference Center. Enjoy features like free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi
  • Free self parking
  • Enjoy Asian cuisine and garden views while dining at 开唐新派亚洲厨房
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a sauna, and fitness classes
  • Just a 3-minute drive from Xin'an Nantou Ancient City and 6 minutes from Shenzhen Bay Sports Center
JEN Shenzhen Qianhai By Shangri-La offers its guests a seasonal outdoor pool, an indoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

12 meeting rooms and coworking spaces are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly JEN Shenzhen Qianhai By Shangri-La. Free self parking is available.

This 4-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
开唐新派亚洲厨房 - Overlooking the pool and garden, this restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
前海精酿 - Overlooking the garden, this brewpub specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
KOAN - This cocktail bar specializes in Fusion cuisine and serves dinner only. Happy hour is offered. Open daily.
开唐咖啡吧 - Overlooking the garden, this coffee shop specializes in Fusion cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 170 for adults and HKD 85 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KOAN
  • 前海精酿
  • 开唐咖啡吧
  • 开唐新派亚洲厨房

Things to do

  • 24-hour gym
  • Fitness classes
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch LCD TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JEN Shenzhen Qianhai By Shangri-La

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 260 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 170 for adults and HKD 85 for children
  • Rollaway bed fee: HKD 260 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in December.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Jen Shenzhen Qianhai By Shangri La
JEN Shenzhen Qianhai By Shangri-La Hotel
JEN Shenzhen Qianhai By Shangri-La Shenzhen
JEN Shenzhen Qianhai By Shangri-La Hotel Shenzhen

JEN Shenzhen Qianhai By Shangri-La Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 137 out of 180 reviews
Rating 8 - Good. 33 out of 180 reviews
Rating 6 - Okay. 5 out of 180 reviews
Rating 4 - Poor. 1 out of 180 reviews
Rating 2 - Terrible. 4 out of 180 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

yuen chung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities
Great location. Walking distance to excellent food and services. The room is not particularly large but set up is efficient and comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wai-Sing

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! I was particularly impressed by the massive fitness area. I loved it as I always needed to work out as my daily routine. The lobby smells nice too
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Junli

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean with no unpleasant odors. The surrounding environment was nice and quiet.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff, Nice facilities and services
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Yawen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice stay
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

David Wong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's our 2nd time here, and we like the indoor swimming pool and it's huge gym
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

JONGCHAE

Liked: Cleanliness, staff & service, amenities
Fitness Center is very good
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Chun Ting

Liked: Cleanliness, staff & service, amenities
Nice location, quiet and safe
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Ho Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and Cozy Hotel
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

David Wong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's our first time here and we were shocked how huge their gym was compared to typical hotel gyms.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Shiu Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of the water front. Room layout is efficient and compact. Overall it serves my need.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mahesh

Excellent Location, Cleanliness, Calm & Quiet Surroundings
Stayed 2 nights in May 2024
Verified

10/10 Excellent

loo

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Yiu-Chun

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. I wish the outdoor pool was opened earlier though. I was hoping to get a swim in before my flight.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Good
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

YEE FAN

very good hotel

a very good hotel. nice people. good gym room and swimming pool.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, the environment is very nice too
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Queenie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jen is a very new hotel and the environment was young and fresh compared with other hotels in Shenzhen. It’s convenient to go to the shopping malls around
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

lang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience. Kind staff and nice facilities. Drinking water equip is remarkable for quick hot and cold water.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

long

Liked: Amenities
Good
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lizette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New high tech and accommodating staff. Will surely come back
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Jaeok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's modern and cozy hotel. Very clean and comfortable one for me. However there was no convenience store or super market.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

JIAN

Liked: Cleanliness, staff & service, property conditions & facilities
cleanliness
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

chunmin

Liked: Cleanliness, staff & service, property conditions & facilities
very clean
Stayed 1 night in Feb 2025