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5.0 out of 5

"ALL OF THE STAFF WERE EXCEPTIONAL AND WE LOVED THE HOTEL ,LOCATION 10 MINUTE WALK TO CENTRAL AND PACIFIC PLACE. NOT ALL FACILITIES ARE OPEN BUT THE HO ... " More

By a verified traveller on Sat 21 Apr 2018

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Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
€329* Per night/room 18 Jun - 19 Jun

N3 Grand Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Signature Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Explorer Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

N3 Grand Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

N3 Grand Deluxe with Cassia Lounge

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at The Murray, Hong Kong, a Niccolo Hotel, you're just a quick walk from The Peak Tram. Features include free WiFi in public areas and free train pick-up service, plus 5 restaurants.

  • Free WiFi and wired Internet
  • Grab something to eat at one of the 5 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Hong Kong St. John's Cathedral and The Peak Tram
  • Free train station pick-up, train station drop-off and shopping centre shuttle service
  • Cats and dogs welcome for a fee

The Murray, Hong Kong, a Niccolo Hotel ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Murray, Hong Kong, a Niccolo Hotel

Everyone (2)
5 out of 5

Posted by on 15 May 2019

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5 out of 5
ALL OF THE STAFF WERE EXCEPTIONAL AND WE LOVED THE HOTEL ,LOCATION 10 MINUTE WALK TO CENTRAL AND PACIFIC PLACE. NOT ALL FACILITIES ARE OPEN BUT THE HOTEL MET OUR NEEDS. WE ARRIVED FROM DUBAI AT 07.15 AM AND WERE CHECKED IN IMMEDIATELY (CHECK IN OFFICIALLY 14.00). THIS WAS GREAT SERVICE AT NO EXTRA COST.

Posted by on 21 Apr 2018

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About the The Murray, Hong Kong, a Niccolo Hotel

Location 22 Cotton Tree Drive,Central, Hong Kong,

Property Features

The Murray, Hong Kong, a Niccolo Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 5 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 20452 square feet (1900 square metres) and includes a conference centre. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury The Murray, Hong Kong, a Niccolo Hotel. A shopping centre shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee. This 5-star Hong Kong hotel is smoke free.

  • 336 guestrooms or units
  • 25 levels
  • 5 dining venues
  • 2 bars or lounges
  • 20452 sq ft of conference space
  • 1900 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Hong Kong Central Station (1.3 km / 0.8 mi)
  • Metro station: Murray Road Tram Stop (0.3 km / 0.2 mi)
  • Property shuttles: Free train station pick-up and shopping centre shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Murray, Hong Kong, a Niccolo Hotel offers 336 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. Smart televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

The Murray, Hong Kong, a Niccolo Hotel has 5 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 12:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in.

This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: HKD 1000 per pet, per night
  • Only dogs and cats are allowed
  • Pets cannot be left unattended

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

On-site parties or group events are strictly prohibited

Safety features at this property include a security system and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not permit weddings or wedding-related events in guestrooms.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately HKD 427 per person
  • Valet parking fee: HKD 700 per night
  • Pet fee: HKD 1000 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Murray Hong Kong Niccolo Hotel
  • Murray Niccolo Hotel
  • Murray Hong Kong Niccolo
  • Murray Niccolo
  • The Murray, Hong Kong, a Niccolo Hotel Hotel
  • The Murray, Hong Kong, a Niccolo Hotel Hong Kong
  • The Murray, Hong Kong, a Niccolo Hotel Hotel Hong Kong

Awards & Affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

The property is a member of the Leading Hotels of the World.

  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.