2/10 Terrible
Garrett
Travelled with partner
21 Jun 2025
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The shower was in desperate need of a good cleaning as mildew was growing on the tiles.
The room has a window ac installed on the patio and someone complained about water dripping below from the AC running. Hotel security came to my room and asked to look at it. Let him in and clearly the water dripping is from normal condensation from the unit running. Hotel secuirty told me the unit needed a dril pan under it, explained to him i was not the owner of the room and i couldnt do anything for them and they will need to have maintenace deal with it after our stay. Security asked if I was going to leave to turn the AC off. Told him i didnt want my room to get hot while i was gone because the small AC would take too long to cool the room back down quickly and was not going to shut it off, but if they wanted to change our room we would move. He said it was not upto him and left. later that evening we returned to our room after dinner and found someone has enterred the room while we were gone and put a pan under the AC and shut the AC off and the room was hot just as i expected. For the hotel to expect a customer to be ok walking into a hot room because the AC is dripping water down the exterior building is ridiculous.
Lastly the staff working here is clearly unhappy. They held a protest infront of the hotel with megphones for a while which was very loud and not peaceful as you would expect while on vacation.
Will not be staying at this hotel on our next visit.
Garrett
Stayed 4 nights in Jun 2025