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The Hotel Hot Springs

3.0 star property
VIP Access

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Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area
Lobby
Lobby sitting area
Terrace/patio
King Room 2 | In-room business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Place, Hot Springs Convention Center
    ‪1 min walk‬
  • Place, Hot Springs National Park
    ‪3 min walk‬
  • Place, Bathhouse Row
    ‪7 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for King Room 1

King Room 1 | Living area

King Room 1

9.0 out of 10
Wonderful
(151 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

9.0 out of 10
Wonderful
(185 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Hotel Hot Springs

Hotel connected to the convention center in Hot Springs with a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, valet parking, a business center, and a 24-hour front desk are onsite.
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the comfortable beds at The Hotel Hot Springs. During your stay, you'll be connected to the convention center, and just a quick walk from Hot Springs National Park. Free WiFi in public areas, a free area shuttle, and a restaurant are available.
  • Free WiFi
  • Enjoy American cuisine while dining at Inside Track Grill
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Steps from Hot Springs Convention Center and 4 minutes by foot from Hot Springs National Park
  • Free local-area shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi. The business-friendly The Hotel Hot Springs also features a terrace, room service (during limited hours), and a front-desk safe. A free area shuttle within 3 miles is available. For a fee, parking is available.

This 3-star Hot Springs hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Inside Track Grill - This restaurant specializes in American cuisine and serves dinner only. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 miles
  • Parking on site (USD 15 per night)
  • Valet parking on site (USD 21.90 per night)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 10.00 for children
  • Self parking fee: USD 15.00 per night
  • Valet parking fee: USD 21.90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1175 out of 1893 reviews
Rating 8 - Good. 435 out of 1893 reviews
Rating 6 - Okay. 171 out of 1893 reviews
Rating 4 - Poor. 73 out of 1893 reviews
Rating 2 - Terrible. 39 out of 1893 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kaylan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, the bed was soo comfy, and everything was clean. Very good location too. Would stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Kaushal

Stayed 1 night in Nov 2025

10/10 Excellent

Jackie

Stayed 2 nights in Sep 2025

10/10 Excellent

Lamenda

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, close to Bathhouse row, free street parking
Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly! Hotel was great.
Stayed 2 nights in Nov 2025

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The check in was nice, however our headboards in our room were atrocious. They had not been cleaned and are visibly covered in bodily fluid! I do have photos and video to support my claim and would be happy to show them to you
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast. Offered many delicious options!
Stayed 2 nights in Oct 2025

8/10 Good

Christopher

Stayed 1 night in Oct 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel to stay for days.
Stayed 5 nights in Oct 2025

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The stay was great, the room was clean, the breakfast was delicious, the staff were super attentive. I had a problem with the room door, we couldn't get into the room when we arrived around 10pm and no key could open, all the employees were very attentive, found a way to get our things out of the room and made a point of relocating us to another room. I definitely know where I'll stay again when I return to Hot Springs.
Stayed 4 nights in Oct 2025

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s no fault of the hotel, but of stay was not so great due to the people in the room adjacent to ours slamming their door several times at 1230 am. Otherwise; the room was nice, and the free breakfast was very good. It’s also super convenient for getting to the convention center.
View of downtown hot springs from our hotel window
Stayed 1 night in Oct 2025

10/10 Excellent

Jack, Dallas

Liked: Cleanliness, amenities, property conditions & facilities
Nice room for the price!
Stayed 6 nights in Oct 2025

10/10 Excellent

Alvina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, great buffet breakfast, clean room!
Stayed 1 night in Nov 2025

10/10 Excellent

jerried

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great check in staff
Stayed 2 nights in Oct 2025

6/10 Okay

Pierce

Travelled with partner
Liked: Cleanliness
The door to the bathroom hung up and was difficult to open. I do not like the new paid parking, especially since they dont take responsibility for any theft or damage. What are we paying for?
Stayed 2 nights in Oct 2025

8/10 Good

Dusty

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
They now charge for parking? Eveything else was as expected from previous stays, good!
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Stayed 3 nights in Oct 2025

10/10 Excellent

James, LITTLE ROCK

Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Staff was good, especially the valet.
Stayed 2 nights in Oct 2025

10/10 Excellent

LaDona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and nice room was cleaned and comfortable
Stayed 2 nights in Oct 2025

6/10 Okay

Catherine

Stayed 3 nights in Oct 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Nancy

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Friendly people Shower bottom creaked as did the metal base of bed
Stayed 1 night in Oct 2025

10/10 Excellent

alita, College Station

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, spacious rooms, clean, quiet, professional and helpful staff..
Stayed 2 nights in Oct 2025