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The Hotel Hot Springs

3.0 star property
VIP Access

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Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area
Lobby
Terrace/patio
King Room 2 | In-room business centre
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Place, Hot Springs Convention Center
    ‪1 min walk‬
  • Place, Hot Springs National Park
    ‪3 min walk‬
  • Place, Bathhouse Row
    ‪8 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for King Room 1

King Room 1 | Living area

King Room 1

9.0 out of 10
Wonderful
(162 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(37 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

9.0 out of 10
Wonderful
(193 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Hotel Hot Springs

Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, valet parking, a business center, and a 24-hour front desk are onsite.
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the comfortable beds at The Hotel Hot Springs. During your stay, you'll be connected to the convention center, and just a quick walk from Hot Springs National Park. Free WiFi in public areas, a free area shuttle, and a restaurant are available.
  • Free WiFi
  • Enjoy American cuisine while dining at Inside Track Grill
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Steps from Hot Springs Convention Center and 4 minutes by foot from Hot Springs National Park
  • Free local-area shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi. The business-friendly The Hotel Hot Springs also features a terrace, room service (during limited hours), and a front-desk safe. A free area shuttle within 3 miles is available. For a fee, parking is available.

This 3-star Hot Springs hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Inside Track Grill - This restaurant specializes in American cuisine and serves dinner only. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 miles
  • Parking on site (USD 15 per night)
  • Valet parking on site (USD 21.90 per night)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 11 2026 to May 11 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 10.00 for children
  • Self parking fee: USD 15.00 per night
  • Valet parking fee: USD 21.90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Austin Hotel Hot Springs

Hotel Hot Springs Convention Center

Hot Springs Convention Center

The Austin Convention Hotel And Spa

The Austin Hotel Hot Springs

The Hotel Hot Springs Spa at the Convention Center

The Hotel Hot Springs Spa

The Hotel Hot Springs Hotel

The Hotel Hot Springs Hot Springs

The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1206 out of 1980 reviews
Rating 8 - Good. 464 out of 1980 reviews
Rating 6 - Okay. 189 out of 1980 reviews
Rating 4 - Poor. 75 out of 1980 reviews
Rating 2 - Terrible. 46 out of 1980 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Carrie

Stayed 2 nights in Feb 2026

8/10 Good

Phillip

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Feb 2026

10/10 Excellent

Teresa

Stayed 1 night in Feb 2026

10/10 Excellent

Francis

Stayed 1 night in Dec 2025

8/10 Good

Aimee

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great location Clean
Stayed 2 nights in Jan 2026

4/10 Poor

Diana

Disliked: Staff & service, amenities
Room was okay but extra charges for parking and breakfast were not disclosed. Also receipt was requested at checkout, I was told it would be emailed - still no receipt.
Stayed 3 nights in Feb 2026

8/10 Good

Robin

Liked: Cleanliness, property conditions & facilities
Good stay
Stayed 1 night in Jan 2026

10/10 Excellent

Keisha

Liked: Cleanliness, amenities, property conditions & facilities
It was great!
Stayed 2 nights in Jan 2026

8/10 Good

Amanda

Liked: Cleanliness, amenities
Great location. Overall good experience for my family of 4!
Stayed 2 nights in Jan 2026

10/10 Excellent

Moira

Stayed 5 nights in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Housekeeping was attentive.
Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities
All dochter above plus convenience to the event we were there for.
Stayed 3 nights in Jan 2026

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
Staff at front desk both morning and night were very helpful.
Stayed 1 night in Jan 2026

6/10 Okay

Lance

Stayed 2 nights in Jan 2026

10/10 Excellent

Ami

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, staff were all amazing!
Stayed 1 night in Jan 2026

8/10 Good

Johnette

Stayed 1 night in Jan 2026

10/10 Excellent

Ami

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean. The staff were absolutely amazing ESPECIALLY the valet group!!! It was freezing during my travels but the valet guys never missed a beat. Check in/out was quick and easy. Will be a returning customer if my travels bring me back to Hot Springs.
Stayed 1 night in Jan 2026

8/10 Good

Cynthia

Stayed 2 nights in Jan 2026

6/10 Okay

Angela

Travelled with family
When we initially booked the hotel website showed there was complimentary parking and breakfast included. However upon arrival we were told it was $12 a day to park in the parking garage or $20 for valet. Breakfast was also going to be an additional charge of $15 per adult and $10 for kids. The room itself was clean for the most part but the shower/ bathroom could definitely have been cleaner. For the price I expected at least the breakfast to be included . We have stayed at nicer places for cheaper and all of the above was included.
Stayed 2 nights in Jan 2026

10/10 Excellent

Natalie

Stayed 1 night in Jan 2026

10/10 Excellent

Jillian

Stayed 1 night in Jan 2026

10/10 Excellent

Yadira, Longview

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable and clean room
Stayed 2 nights in Jan 2026

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and THE most helpful and friendly staff! They cater to you and are the sweetest
Stayed 1 night in Jan 2026

6/10 Okay

David

Stayed 3 nights in Jan 2026

8/10 Good

Matthew

Stayed 2 nights in Jan 2026