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The Hotel Hot Springs

3.0 star property
VIP Access

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Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area
Aerial view
Lobby sitting area
King Room 1 | In-room business centre
American cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Place, Hot Springs Convention Center
    ‪1 min walk‬
  • Place, Hot Springs National Park
    ‪3 min walk‬
  • Place, Bathhouse Row
    ‪7 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for King Room 1

King Room 1 | Living area

King Room 1

9.0 out of 10
Wonderful
(147 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(35 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

9.0 out of 10
Wonderful
(183 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Hotel Hot Springs

Hot springs hotel with free local shuttle connected to the convention center in Hot Springs
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, valet parking, a business center, and a 24-hour front desk are onsite.
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the comfortable beds at The Hotel Hot Springs. During your stay, you'll be connected to the convention center, and just a quick walk from Hot Springs National Park. Free WiFi in public areas, a free area shuttle, and a restaurant are available.
  • Free WiFi
  • Enjoy American cuisine while dining at Inside Track Grill
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Steps from Hot Springs Convention Center and 4 minutes by foot from Hot Springs National Park
  • Free local-area shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi. The business-friendly The Hotel Hot Springs also features a terrace, room service (during limited hours), and a front-desk safe. A free area shuttle within 3 miles is available. For a fee, parking is available.

This 3-star Hot Springs hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Inside Track Grill - This restaurant specializes in American cuisine and serves dinner only. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 miles
  • Parking on site (USD 14 per night)
  • Valet parking on site (USD 21.90 per night)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 17 for adults and USD 11 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17.00 for adults and USD 11.00 for children
  • Self parking fee: USD 14.00 per night
  • Valet parking fee: USD 21.90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1153 out of 1861 reviews
Rating 8 - Good. 434 out of 1861 reviews
Rating 6 - Okay. 164 out of 1861 reviews
Rating 4 - Poor. 71 out of 1861 reviews
Rating 2 - Terrible. 39 out of 1861 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kasey

Liked: Staff & service
Stayed 1 night in Sep 2025

4/10 Poor

Patrick

Travelled with partner
Disliked: Cleanliness
The property failed to provide the king room we paid for, explaining that because we used Expedia to book, they were not obligated to resolve the matter. They felt that putting us in a room with two full-size beds (which they insisted were queen-size) was a satisfactory resolution. When we complained that the room had had dirt ON THE BEDSPREADS, the staff moved us to a room with a single full-size bed (which they again mistakenly called a queen.) When asked if we could expect a reduced room rate due to the smaller bed, they told me to “take it up with Expedia”.
Stayed 1 night in Sep 2025

10/10 Excellent

Valorie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were so helpful and super nice. Valet parking was alittle bit of a hassle to get my car but they were very quick when they did go get it.. Maybe not staffed enough for the demand..
Stayed 3 nights in Sep 2025

10/10 Excellent

Stella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Checked all the boxes

Convenient to fowntown. Wonderful. Friendly staff. Comfortable beds . I will stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Kay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small so elevators were easy. Next door to the Convention Center and not as pricy as 2 other hotels nearby. STAFF was SUPER - friendly, helpful Nice little lobby area and nice outdoor space to enjoy food. Have stayed here at least 6 times and never once a problem.
Stayed 3 nights in Sep 2025

6/10 Okay

Lenka

Travelled with partner
Liked: Cleanliness
Not enough parking space
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

James

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Definitely could be better

Staff was not exceptionally knowledgeable about the area. The complementary breakfast was not good at all and repetitive for days. Scrambled eggs, browned potatoes and onions, sausage links and then a mixture combination of the aforementioned. Like a "casserole". Coffee and juice were good as well as the dried cereal and milk. There is no swimming pool, gym or laundry facilities. The price per night should be more like a Motel 6.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The food is worth the stay

Best. Free. Breakfast. Ever.
Stayed 2 nights in Sep 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could have been better
Stayed 3 nights in Sep 2025

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Car park yonder

The hotel in general, room, breakfast and staff were all good. The car park was located down the road from the hotel and not handy.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of location and friendly staff.
Stayed 2 nights in Sep 2025

8/10 Good

Jazmynn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy, and everything was walking distance around all the historic areas and little shops.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Business traveller
Liked: Staff & service, amenities
Love the location but hotel really needs some updates
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service
Wonderful place to stay. The staff are very polite and professional. The room is very spacious and accommodating. The atmosphere surrounding. The hotel felt very safe.
Stayed 3 nights in Sep 2025

10/10 Excellent

Venita

Liked: Cleanliness, staff & service, property conditions & facilities
room was very quiet clean staff was very professional. Thank you.
Stayed 1 night in Sep 2025

4/10 Poor

Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The shuttle bus drivers were extremely kind and helpful. The hotel is older but nice. I liked our room having no carpet. Location was near everything - easily walkable.
Stayed 1 night in Sep 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, from the front desk clerk to the shuttle driver to the bar waitress!
Stayed 1 night in Sep 2025

10/10 Excellent

jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

millicent

Stayed 1 night in Sep 2025

10/10 Excellent

Mikki

Stayed 1 night in Aug 2025