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The Hotel Hot Springs

3.0 star property
VIP Access

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Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area
Aerial view
Lunch and dinner served, American cuisine
King Room 1 | In-room business centre
Lobby sitting area

Popular amenities

  • Housekeeping
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    ‪1 min walk‬
  • Bathhouse Row
    ‪7 min walk‬
  • Oaklawn Racing Casino Resort
    ‪5 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(32 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

9.0 out of 10
Wonderful
(177 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room 1

King Room 1 | Living area

King Room 1

9.0 out of 10
Wonderful
(141 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Hotel Hot Springs

Hot springs hotel with free breakfast connected to the convention center in Hot Springs
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and a free area shuttle are also provided. Additionally, valet parking, a business center, and a 24-hour front desk are onsite.
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the free breakfast at The Hotel Hot Springs. During your stay, you'll be connected to the convention center, and just a quick walk from Hot Springs National Park. Free WiFi in public areas, a free area shuttle, and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine while dining at Inside Track Grill
  • Valet parking and self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Steps from Hot Springs Convention Center and 4 minutes by foot from Hot Springs National Park
  • Free local-area shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. A terrace, a vending machine, and room service (during limited hours) are also featured at the business-friendly The Hotel Hot Springs. A free area shuttle within 3 miles is available. For a fee, parking is available.

This 3-star Hot Springs hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Inside Track Grill - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 miles
  • Parking on site (USD 12 per night)
  • Valet parking on site (USD 20 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 12.00 per night
  • Valet parking fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1093 out of 1818 reviews
Rating 8 - Good. 453 out of 1818 reviews
Rating 6 - Okay. 158 out of 1818 reviews
Rating 4 - Poor. 73 out of 1818 reviews
Rating 2 - Terrible. 41 out of 1818 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time in hot springs

Great time in hot springs.. spa and hot springs bath was awesome.
Stayed 3 nights in Apr 2025

8/10 Good

Johnny

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the parking lot and on the way to the parking lot should be lit up like a football field at night
Stayed 1 night in Apr 2025

2/10 Terrible

Ashley

Business traveller
Disliked: Cleanliness, property conditions & facilities
Shower flooded and was dirty, lots of loud noises late at night, unable to check in after my check in time/date and had to make a new reservation. Terrible experience.
Stayed 3 nights in Apr 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was nice and clean. Parking lot is a bit of a walk but not to bad unless it’s raining. Our room was ok. Showerhead was clogged. Curtain wouldn’t shut all the way so we woke up with the sun. We specifically booked this hotel for the steakhouse. Unfortunately we found out upon arrival it wasn’t open and no one knows when it will be open. We also booked for the live music again to find out there wasn’t any. Not even a DJ. You can find plenty other properties around with more amenities for a much lesser price than we paid. Not worth the money spent for sure.
Stayed 1 night in Apr 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for St. Patrick’s Day, hotel was clean. Friendly staff. Would stay again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Carolyn

Stayed 1 night in Apr 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Hot Springs is located close to the central part of the city and not a too far stroll to Bathhouse Row. The conceirge staff was polite and friendly and answered all of my questions directly with no problems. The cleaning staff replenished my towels, but did not seem to tidy up my room while I was away. However, this not a big issue for me. Overall, a pleasant time in a nice and clean establishment. The views from my room were great!
Stayed 3 nights in Apr 2025

10/10 Excellent

Mohammad, Mckinney

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located in Hot Springs with walkable access to the main street
Stayed 1 night in Apr 2025

6/10 Okay

Brandy

Stayed 3 nights in Mar 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Apr 2025

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jesse

Stayed 1 night in Jan 2025

6/10 Okay

Alicia

Travelled with family and small children
Room could be cleaner. It did not look like the baseboards have ever been cleaned. The bathroom floor was dirty and the floor arounds beds sticky. The carpet in hallways were also filthy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Amenities
Excellent location.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The View

We were here celebrating our 10 year wedding anniversary!!! The stay was amazing the room was just the right size. We were on the 14th floor with and awesome view! We loved it and we will be back! Everything and everyone were outstanding!
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First experience to the park.

Hotel was walkable to Hot Springs National Park for those capable of doing the six to eight block walk. Parking structure appeared secure and one block walking distance from hotel. Valet is available. Not quite as easy of a walk to the park or bath row if elderly and difficulty in walking. Area appears to be safe.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brenda, Chico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, had a parking garage and was able to walk to all of downtown. Friendly staff, the breakfast was good and even received free drink vouchers (up to $6 each) for one night. Had a nice view of downtown and the location couldn't be beat, would definitely stay there again.
Stayed 2 nights in Apr 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Senae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved- We loved the location. We could walk to area attractions. The breakfast had a good selection and they kept the food stocked and fresh even during busy times. We enjoyed dinner and drinks at the hotel restaurant. The staff were friendly. Didn’t love- Our neighbor was talking very loudly and letting the door slam day and night until 2am, which made it hard to rest. And we were out of towels for a whole day. We asked for towels in the morning, again mid-day, again in the evening, and walked down to the desk that night to get them.
Stayed 2 nights in Mar 2025

8/10 Good

Salomon

Stayed 1 night in Apr 2025

10/10 Excellent

Tamisha, Walnut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the VIP price. Location was great with quich access to the downtown strip and the convention center.
Stayed 2 nights in Apr 2025

10/10 Excellent

JOSEPH

Liked: Amenities
Great service, great location
Stayed 1 night in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025