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The Hotel Hot Springs

3.0 star property
VIP Access

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Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area
Terrace/patio
Lobby
Lobby sitting area
King Room 2 | In-room business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Place, Hot Springs Convention Center
    ‪1 min walk‬
  • Place, Hot Springs National Park
    ‪3 min walk‬
  • Place, Bathhouse Row
    ‪8 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for King Room 1

King Room 1 | Living area

King Room 1

9.0 out of 10
Wonderful
(163 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(38 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

9.0 out of 10
Wonderful
(197 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

The Hotel Hot Springs

Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, valet parking, a business center, and a 24-hour front desk are onsite.
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the comfortable beds at The Hotel Hot Springs. During your stay, you'll be connected to the convention center, and just a quick walk from Hot Springs National Park. Free WiFi in public areas, a free area shuttle, and a restaurant are available.
  • Free WiFi
  • Enjoy American cuisine while dining at Inside Track Grill
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Steps from Hot Springs Convention Center and 4 minutes by foot from Hot Springs National Park
  • Free local-area shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi. The business-friendly The Hotel Hot Springs also features a terrace, room service (during limited hours), and a front-desk safe. A free area shuttle within 3 miles is available. For a fee, parking is available.

This 3-star Hot Springs hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Inside Track Grill - This restaurant specializes in American cuisine and serves dinner only. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 miles
  • Parking on site (USD 15 per night)
  • Valet parking on site (USD 21.90 per night)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 10.00 for children
  • Self parking fee: USD 15.00 per night
  • Valet parking fee: USD 21.90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1208 out of 1993 reviews
Rating 8 - Good. 465 out of 1993 reviews
Rating 6 - Okay. 194 out of 1993 reviews
Rating 4 - Poor. 76 out of 1993 reviews
Rating 2 - Terrible. 50 out of 1993 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Karl

Liked: Cleanliness, amenities, property conditions & facilities
Great place with space for a family stay.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff, free on street parking
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in downtown with a great bar area
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great value, wonderful staff, great location.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities
Clean, quiet, nice staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robie

Liked: Amenities, property conditions & facilities
The hotel was close to everywhere we wanted to go
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, and excellent, kind staff!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

billie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, clean linens, & air conditioning worked great!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yadira

Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable and clean room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and very polite people
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The room and hotel were clean. The staff was friendly. It was walking distance to many restaurants and the park.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing the lady at check-in acknowledged VIP and also upgraded us for our Anniversary
Stayed 1 night in Feb 2026
Verified

8/10 Good

Aimee

Liked: Cleanliness, property conditions & facilities
Great location Clean
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Kelly R

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect for the downtown area where you can walk everywhere without driving. The staff is so nice and helpful. The breakfast is horrible for this hotel.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Debbra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel shuttle was great and we really appreciated it. They were very friendly and prompt.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities
Clean, comfortable rooms, helpful staff, friendly bar
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Macallister

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful hotel in hot springs, room was more than we expected and i liked that i wasnt carpeted.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ami

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, staff were all amazing!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, great location. Fast check in/out.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Great staff, major convenience being attached to the expo halls.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes ,it is in the National Park.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Amanda

Liked: Cleanliness, amenities
Great location. Overall good experience for my family of 4!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
Staff at front desk both morning and night were very helpful.
Stayed 1 night in Jan 2026