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Extended Stay America Suites - Houston - Willowbrook - HWY 249

2.5 star property

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Photo gallery for Extended Stay America Suites - Houston - Willowbrook - HWY 249

Studio, 2 Double Beds, Non Smoking
Full-sized fridge, microwave, stovetop, toaster
Lobby
Desk, blackout curtains, iron/ironing board, free WiFi
Free daily on-the-go breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
16939 Tomball Pkwy, Houston, TX, 77064
  • Place, Willowbrook Mall
    ‪7 min walk‬
  • Place, Mountasia Houston
    ‪7 min walk‬
  • Place, Aerodrome
    ‪1 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪18 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Extended Stay America Suites - Houston - Willowbrook - HWY 249

Along with coffee/tea in a common area, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites - Houston - Willowbrook - HWY 249 offers 104 accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Our customers tell us they can't get enough of the helpful staff at Extended Stay America Suites - Houston - Willowbrook - HWY 249. During your stay, you'll be connected to a shopping center, and just a quick walk from Willowbrook Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • 9 minutes by foot from Willowbrook Mall and a 3-minute drive from Houston Methodist Willowbrook Hospital
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites - Houston - Willowbrook - HWY 249 also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Houston hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

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Extended Stay America Suites - Houston - Willowbrook - HWY 249 Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 234 out of 563 reviews
Rating 8 - Good. 134 out of 563 reviews
Rating 6 - Okay. 75 out of 563 reviews
Rating 4 - Poor. 49 out of 563 reviews
Rating 2 - Terrible. 71 out of 563 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Shalyla

Liked: Staff & service
Disliked: Amenities
I have never stayed anywhere and the staff has been this nice the manager Amy was very professional and extremely nice and helpful and so were the other staff they made us feel very welcomed and I appreciate
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great experience
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

vanessa

Great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms , friendly staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pleasant staff very helpful
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Shenita

Liked: Cleanliness, staff & service, property conditions & facilities
Me and fiancé enjoyed our lil getaway and will be back soon
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

DeAmbrosia

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Tameshia

Liked: Staff & service
Staff was courteous and check in was easy. Room could have been cleaned better.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Brandon

Disliked: Amenities
Claimed they had breakfast very disappointed
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to shopping and food. The staff were very welcoming! I"ll stay here definitely again!
Stayed 7 nights in Feb 2025
Verified

6/10 Okay

Roberta

Liked: Property conditions & facilities
Disliked: Amenities
Room was clean but it really needs updating and new appliances. Also I was under the impression it had all the utensils stocked there which was not the case. Staff was very friendly
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and accommodating. Great place if traveling with pet.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just ok,
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to rest, great place to make temp home
Verified

10/10 Excellent

Perla

👍
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Shenita

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay I will return if needed !!
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel met all my needs.
Stayed 9 nights in Feb 2025
Verified

10/10 Excellent

Hershel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the nicest extended stay I've stayed in and I've stayed at many
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Kourtney

Liked: Cleanliness, amenities, property conditions & facilities
Love the living staybl
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay and had a good size refrigerator for extended stay.
Stayed 4 nights in May 2024
Verified

8/10 Good

Rosia

Safe walkable
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel had everything I needed.
Stayed 1 night in Feb 2025